The RTA Store (thertastore.com) has a 4.3 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home & Garden and its reputation is good. 80% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
RTA was great to work with from design to finish. Only one damaged product and they are taking care of it with no complaints. The only problem was the shipping company would not let me do what RTA asked me to do at receiving they just drop and good.
Reply from The RTA Store2026-03-02
Thank you for your review! We’re happy to hear your experience was positive from design through completion and that our team was able to quickly assist with the damaged item. We appreciate your note about the shipping carrier as well — that feedback is helpful as we continue working to improve the delivery experience. Thank you again for choosing RTA!
Great material, products, very nice and easy to use online store. We had excellent customer service. The sales and shipping folks are very thorough, and helpful. Our account advisor Ivy Jefferson has been so kind and helpful as well. We checked out the top 5 rated online cabinet stores and chose The RTA Store. Top to bottom, the RTA Store is excellent. Thank you. Doug and Jeanne
Reply from The RTA Store2025-12-03
Hi Doug, thank you so very much for your amazing feedback! We always strive to provide our customers with the best customer service possible, and are so happy to hear of your experience. Very glad to hear it was a pleasure working with Ivy as well! We look forward to helping you on more of your future cabinetry projects.
M
Michael R · 1 review · Verified · Experienced 2025-08-27 ·
★★★★★
Great attention to detail
Our designer, Kci Hill, worked with us to create a beautiful and functional kitchen for our home. We went through many design iterations until all my wishes came to reality. I highly recommend paying for the upgraded design services. This allowed for unlimited changes and quicker response time. Our designer walked us through the process to completion of our order. She even checked after to double check on some final details.
Reply from The RTA Store2025-09-15
Thank you for your review, Michael! We do our best to ensure you are satisfied in all fronts.
