Thrive Travel (thrivetravel.com) has a 4.1 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 81% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 82% of negative reviews. Last updated 2026-08-10.
The people. I was contacted within 24 hrs that my bank blocked my payment. I had difficulty with my call going through to the company so I communicated via email. I worried they would not respond timely. However, they came through with excellent customer service. She took the time to explain things to me which was appreciated, greatly.
Thank you so much for your kind words and safe travels in a few days!
Definitely one of the cheapest fares for business class. They answered my call promptly and resolved the credit card hold quickly. Maybe I didn’t see it in the fine print, but they obtained the lower fare by booking a return leg I didn’t request. I would probably use them again the next time I travel business class to Europe.
Thank you for using our service and we remain available to assist with any questions regarding this booking! Do not hesitate to contact your assigned agent Jenna!
I had to book an emergency flight home from overseas. I encountered an issue with the payment process and called customer support right away, as the flight was scheduled to leave within 24 hours. The payment process issues (no fault of thrive, bank side issue) caused the initially booked flight slot to fill-Thrive was still able to get me book on another flight, the same day near the same time. And at the same price. I couldn’t have asked for better customer service, the representative I spoke with was Michael Boyd. Huge thank you to Thrive, and Micheal for stepping up and quickly resolving the issue. I would not hesitate to recommend them to anyone.
Not uncommon to face a banking issue with last minute bookings, but we're here to help! All we need is an open channel of communication with our customers and we really appreciate your availability to resolve this!
63 reviews matching