TopMediai stands out from other ai online websites by offering specialized AI audio, video and image tools tailored for content creators, enhancing their efficiency and productivity.
Written by the business, not verified by us.topmediai.com (topmediai.com) has a 4.2 out of 5 rating on OK.one, based on 272 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 80% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 98% of negative reviews; 180 of them were added in the last 12 months. Last updated 2026-10-24.
Joel was amazing getting what I needed in a timely manner
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
I tested out the weekly plan for their site and I wanted to change to the creator plan and the outstanding part is I wanted to get a refund so I could switch to the better plan and within the hour on their day off it was sorted and the refund was issued by Joel from their support team. Absolutely outstanding to see from a company!
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Topmediai AI Music Generator thanks kathy great help
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
I'm very pleased with the services TopMediai provides and with their support.. I had inadvertently made several subscriptions and their staff member Joel was friendly and expedient in helping me cancel these superfluous subscriptions. Thank you!
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
The response was prompt from customer service and my issue was completely and clearly resolved Thanks Iris
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After a discount mistake, the costumer service helpt good and gave me several options to resolve the problem. Overall a good website with good employees.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
I am a member of the Topmediai now since July 2025 and never really had a problem with the products. Some foul up on my account due to my own fault was quickly resolved by Kathy from the support team within 24 hours. Many thanks and highly recommendable.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Great software and great costumer service
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Amazing and fast experience by Lydia! Thanks so much!
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Excellent service, they explained everything perfectly and I was very satisfied, plus I understood the services well. I'm happy with Topmediai!
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Echo from the customer service team was fast to my responses, and fixed the problem. Holiday or not the matter was handled. Thanks so much.
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Anna was more than helpful. I appreciate her patience!!
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
they not sending the verification code in self-canceling subscription
I wanted to subscribe to topmedia for 1 year, but I didnt find, on the website, the option for receiving an invoice (as a company). I wrote to the customer office, and Kathy answered me promptly, sending me the invoice as I subscribed. Very good support. Thank you
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Im able to recreate my songs with ease, and May has been an A star customer service representative for TopMediai AI Music Generator. I highly recommend !!!
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Lydia was very responsive during our chats over email, and the challenge I had was resolved.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
Lydia provided great customer service. I had an issue with a charge on my card I didn't recognize. She took the time to investigate and found that it was a legitimate charge and that we weren't hacked. I can sleep better tonight. Thank you
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
So far I have been using Topmediai AI Music Generator and been able to achieve some good results. I tend to create fairly complex music, which that's where I think the team should put some more work to enable these to be created. However this is more of a suggestion, rather than a criticism. I have created some songs before paying to keep my songs stored, as I wanted to trial the tool and unfortunately I have lost about 54 songs I created, as they say it only counts for the songs created from the date the permanent storage has been paid. But after contacting their supporting team and communicating with Kathy (which promptly replied to me and was extremely helpful), I was told they will recover the songs I lost.
Dear Customer, Thanks for leaving us such a wonderful review. Don't hesitate to contact us if you have any questions or concerns. Support team
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