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Money & Insurance

Topstep

ClaimedCollecting reviews

201 reviews

4.3201 reviews
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About Topstep

Data updated
Website
topstep.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
24% (8/34)
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About this business

We Fund TradersWith over 10,000 Funded Accounts and millions in payouts, Topstep gives traders a real shot at success with structure, support, and real capital. Pass our trading Combine in as little as 2 days and unlock an Express Funded Account to start earning fast and flexible payouts. Tools That Build Real SkillTopstepX was built by traders for traders. Our platform reinforces smart, disciplined trading. Set daily loss limits. Lock in profits. Prevent overtrading. Analyze your edge with real-time stats, TradingView charts, and our exclusive Tilt Indicator. All designed to help you think and trade like a pro.Backed by CommunityFrom daily group coaching sessions on TopstepTV to the largest futures trading Discord community, Topstep surrounds you with real traders, real mentors, and real support. Our performance coaches bring decades of market experience, and you’ll hear from funded traders and experts every week. This isn’t just a program. It’s a squad that’s got your back.Trust & TransparencyWith 12+ years of funding traders in 140+ countries and features in Forbes, MarketWatch, and Inc. 5000, Topstep leads the futures prop firm space with clear rules, a trader-first platform, and real support from people who care. Topstep is more than just a prop firm. We’re a community built to help real traders get funded and stay funded.

Written by the business, not verified by us.

Is Topstep legit?

Topstep (topstep.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 24% of negative reviews. Last updated 2026-08-11.

What people say

A
A. Lockhart United States · 2 reviews · Experienced 2026-08-05 ·

Topstep Support Service

Today, I called into Topstep support and received some of the best support service from Neke. She was patient while I explained the reason for my call and she answered my question (s) in a very professional and helpful manner.

J
Joe LanfranchiUnited Kingdom · 3 reviews · Experienced 2026-08-05 ·

There seems to be an under current of…

There seems to be an under current of bad billing. I had an email saying that accounts had been double charged for more than 6 weeks ! How can a supposedly reputable company let this happen ?! and for that length of time ? I await my refunds with intrepid anticipation.

G
GaryUnited States · 2 reviews · Experienced 2026-08-05 ·

Its good to prevent fraud .

Chris JulianoUnited States · 1 review · Experienced 2026-08-05 ·

Great customer service and trader-friendly options.

Great customer service and trader-friendly options. They always do right by their traders. I like the variety of choices they offer for combines and payouts, which makes it easy to find an approach that fits my trading style. I love the TopstepX platform. It's modeled after TradingView, so the interface feels familiar and intuitive right out of the gate, which made the transition seamless. Overall, a solid experience from a company that clearly cares about its traders.

B MorganUnited States · 3 reviews · Experienced 2026-08-05 ·

Fast

Fast, responsive and reliable service.

D
DanielTacuUnited States · 4 reviews · Experienced 2026-08-03 ·

calling out topstep

right before i was ready to submit a payout on my 5 express accounts they sent me an email that i am on a live account now and all my express accounts are locked and can't make the payout anymore ,how is that fair?? you should pay the traders first and then invite them to live , how do i trust you anymore if stuff like this is happening

DAVID OSORIOChile · 1 review · Experienced 2026-08-03 ·

the conversation

the conversation , the proces, everything, im so gratefull with the staff

T
TODOINTOLBUENOFrance · 3 reviews · Experienced 2026-08-03 ·

Unauthorized charges and zero compensation

Topstep debited my account out of nowhere with no prior notice. When confronted, they claimed it was a "delayed charge" from months ago. Even after admitting the issue was on their end, they offered zero compensation or resolution for the headache caused. Very disappointing customer service and questionable billing practices. Be careful with your payment details.

adrian jaureguiAndorra · 1 review · Experienced 2026-08-04 ·

Helpful

Im so glad, very helpful.

A
AlexCanada · 1 review · Experienced 2026-08-04 ·

Abysmal Customer Service

They do not care to help you, always replying with pre generated responses. Today the rep left mid conversation for over an hour and left my message on seen. Embarrassing

A
AmyUnited States · 1 review · Experienced 2026-08-04 ·

Challenging Yet Solved

Been in contact with support of over 3-4 hours trying to reset my chart and other configurations. Literally took her time to help me out and fix everything I asked of her.

B
BoboyUnited Arab Emirates · 16 reviews · Experienced 2026-08-04 ·

TOPSTEP is one of the best propfirm.

TOPSTEP is one of the best propfirm. I have consistently receiving payouts without any issue. Thank you so much @TOPSTEP team. Everything is the best including Customer supports. Reliable and Trust worthy prop firm. Thank you…

Z
Zakirullah KhanUnited States · 5 reviews · Experienced 2026-08-03 ·

The worst prop firm, they charged me for 10 accounts that I didn’t even purchased

The worst prop firm ever they charged me for 10 accounts that I didn’t now even purchased and they are claiming that the issue was with the merchant that were charging the payments who charges after 20 days and for what I have not even purchased.

Xili TeshAlbania · 12 reviews · Experienced 2026-08-01 ·

never had an issue with the team or…

never had an issue with the team or anything we couldnt fix, Prices are fair, Payouts fast, every explenaation for anything u can get by asking one of the support team, Great firm and great platform to maintain your rules .

Matahi VairaaFrench Polynesia · 3 reviews · Experienced 2026-08-04 ·

Top propfirm

Good propfirm

V
Víctor M. G.Spain · 8 reviews · Experienced 2026-08-03 ·

Let's talk about TOPSTEP

Let's talk about TOPSTEP - Perfect support AI + Workers You have the access to an AI that helps you in everything, then if it's so important they send you to a human. - Payouts Payouts are fast, I never had an Issue The % and max amount of payout is literally perfect

Juan Alberto Barbadillo DelgadPeru · 2 reviews · Experienced 2026-08-03 ·

Excelente At ncion

Idhanth PremkumarUnited States · 1 review · Experienced 2026-08-03 ·

Excellent service!

N
Nebiyou JohnUnited States · 2 reviews · Experienced 2026-07-31 ·

Great propfirm

Great propfirm, very straightforward, excellent AI assistance, and good customer service, All my issues were resolved, most of them were resolved very quickly, and Yes I would recommend this propfirm, I wish the payouts and the approval would be automatic and instant, but overall all it’s a great Propfirm which I highly recommend

b
bobi sirakovDenmark · 2 reviews · Experienced 2026-08-01 ·

I am disappointed with Topstep

I am disappointed with Topstep. Before I started withdrawing any money from them, I was an aggressive loser and they did not take any measures. After I started earning some money, they started with the psychological tricks and obstacles that prevent you from being successful. They changed the terms of the accounts that I could trade or in order to protect me from losses. This was the funniest thing. While I was a loser, everything was fine and after I started withdrawing money, they took care to protect me from losses and changed the terms of the accounts. This is very frivolous and I do not recommend this prop company. There are other companies with much better terms and cheaper accounts and fast payouts.