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Money & Insurance

Topstep

ClaimedCollecting reviews

201 reviews

4.3201 reviews
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About Topstep

Data updated
Website
topstep.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
24% (8/34)
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About this business

We Fund TradersWith over 10,000 Funded Accounts and millions in payouts, Topstep gives traders a real shot at success with structure, support, and real capital. Pass our trading Combine in as little as 2 days and unlock an Express Funded Account to start earning fast and flexible payouts. Tools That Build Real SkillTopstepX was built by traders for traders. Our platform reinforces smart, disciplined trading. Set daily loss limits. Lock in profits. Prevent overtrading. Analyze your edge with real-time stats, TradingView charts, and our exclusive Tilt Indicator. All designed to help you think and trade like a pro.Backed by CommunityFrom daily group coaching sessions on TopstepTV to the largest futures trading Discord community, Topstep surrounds you with real traders, real mentors, and real support. Our performance coaches bring decades of market experience, and you’ll hear from funded traders and experts every week. This isn’t just a program. It’s a squad that’s got your back.Trust & TransparencyWith 12+ years of funding traders in 140+ countries and features in Forbes, MarketWatch, and Inc. 5000, Topstep leads the futures prop firm space with clear rules, a trader-first platform, and real support from people who care. Topstep is more than just a prop firm. We’re a community built to help real traders get funded and stay funded.

Written by the business, not verified by us.

Is Topstep legit?

Topstep (topstep.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 24% of negative reviews. Last updated 2026-08-11.

What people say

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Ali tashakori · 1 review · Experienced 2026-07-28 ·

Very easy to navigate

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Leila Khial · 2 reviews · Experienced 2026-07-27 ·

Great customer support

Great customer support! Fast, professional, and very helpful. They resolved my issue quickly. Highly recommended! ⭐⭐⭐⭐⭐

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Giant_YT · 1 review · Experienced 2026-07-27 ·

perfect system

perfect system, BUT. if price moves fast, the chart data stops. Well, its hard to load that thing anyway if u are a profitable trader try topstep first and go to ninjatrader or something like tradovate. This is great firm for beginners and profitable traders too.

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tradingirl · 1 review · Experienced 2026-07-27 ·

Answer me quick thank you

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nkosi hunter · 1 review · Experienced 2026-07-26 ·

i got what i needed

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mohsen goudarzi · 9 reviews · Experienced 2026-07-26 ·

Very bad payout experience with them

Very bad payout experience with them. They claim they have already sent the funds to Wise, but it seems that Wise has been holding the payment indefinitely. I have no idea what is actually happening, why the payment is being held, or how long this is supposed to take. The lack of transparency and clear communication from both sides has made this a very frustrating experience.

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Aakash Ahlawat · 1 review · Experienced 2026-07-24 ·

Best prop firm quick response from team…

Best prop firm quick response from team and best topstep x trading plateform

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David Ross · 1 review · Experienced 2026-07-24 ·

Billing issue resolved within minutes

I had a billing issue and as usual this amazing team resolved it within minutes. There is NO better prop firm than this one! NONE!!!

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Kevin Caballero · 4 reviews · Experienced 2026-07-24 ·

Awesome customer service

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Cody Taylor · 1 review · Experienced 2026-07-23 ·

Best firm

Best firm, been with them for 3-4 years

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juan · 1 review · Experienced 2026-07-24 ·

ExcelleExcellent and efficient customer servicent customer service

Excellent customer service. Yanira was friendly, clear, and efficient throughout the process. She quickly confirmed which subscription was active, explained the cancellation procedure, and completed the cancellation promptly. She also provided helpful instructions to verify the update in my dashboard. Overall, it was a smooth, professional, and very positive experience.

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Bill Mitchell · 1 review · Experienced 2026-07-24 ·

Shanteria was straightforward and helpful

Shanteria was straightforward with me and I was very surprised to see a Trading firm issue refunds for accounts on a subscriptions. Shows me that they can make exemptions and value customer service.

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Anonymous · 2 reviews · Experienced 2026-07-23 ·

Great propfirm and excellent with…

Great propfirm and excellent with payouts too

C
Cory Myres · 2 reviews · Verified · Experienced 2026-04-23 ·

Unmatched User Experience

One thing you want in a platform is user experience. Topstep provides an end to end turnkey solution to futures trading that allows almost everyone to participate in the market. Although other platforms exist, I always find there's a plug in or several applications I have to be involved in to make it work. This is different. Topstep allows you to buy into their program and start trading virtually right away with no additional software or applications needed. They've got an entire platform that spans out from their trading app as well with instructional videos not only on how to use their software but live streams that help you to learn to trade as well. The charts have modular widgets and everything just seems to work as it should, so you can put your trades in, provide stops and even self-imposed programmable limits on both earnings and losses. Settings galore, but never feels overwhelming - and that's the secret ingredient. Finally, the system - it seems fair and accessible. I think of it like a job interview, and if you get the job, you can start to bring in a performance based income that Topstep handles as well with direct deposits, set up inside of their programming. Full service, end to end, turnkey futures trading solution with a great user experience.

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Alex Iglesias · 2 reviews · Experienced 2026-07-22 ·

AI Wendy is good

AI Wendy has improved with offering guidance to questions and calculations

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Curtis · 4 reviews · Experienced 2026-07-23 ·

A standout amongst many....

Topstep is the leader in the prop space for a reason. A lot of the complaints people have come from the more disciplined structure that is set in place to cultivate traders. Most retail traders do not innately demonstrate this level of discipline voluntarily. Now with the fastest payouts, and the clearest rules I believe they are the undisputed leader in the prop space. The customer service was my biggest complaint due to the time of response, now that is even better. I highly recommend if you want to become a professional trader

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Atai Isaev · 3 reviews · Experienced 2026-07-23 ·

Horrible prop firm

Horrible prop firm, Got a topstep live account after months of hard work. Countless payouts and first they notify me saying they’ll pay out my entire balance and I have to start on combines, few minutes later I get another email saying I will be moved to RTP program instead, then another email saying I’ll be called down to shoulder tap xfa, finally the last email saying I’m banned because of fraud? So now I’m frauding after I had taken over 20+ payouts from you and I almost blew the live account. Makes sense.

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Jasmine · 2 reviews · Experienced 2026-07-23 ·

How did the platform become worse

How did the platform become worse? The “slippage” is skewed to where losing stop losses cause significant loss well beyond the defined stop. Even stop losses near breakeven also cause losses. I literally opened Tradovate and trade the same chart, same timeframe and made a profit. Forcing traders to only use topstep x is….interesting.

Reply from Topstep2026-07-30

Hi there. We’re so sorry to hear that you had a negative experience. We’d love to try and work it out and have attempted to contact you, but did not hear back. If you’d like help resolving your issue, please reach out to [email protected] and mention this Trustpilot review. We’ll be happy to help.

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Carmelisa King · 1 review · Experienced 2026-07-23 ·

Topstep is the best Prop Trading…

Topstep is the best Prop Trading platform. I accidentally used a reset I had available and reset an account I was up. I made over 35pts on a trade. So I reached out to Windy and asked to speak to a human. I got assistance from Stefan, who reviewed the account. He brought back my account. Thank you, Topstep.

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Marlon Bradley · 1 review · Experienced 2026-07-23 ·

Topstep has been a very good prop firm…

Topstep has been a very good prop firm that's been around the longest. They have a training program and live TV every day. They actually invited me to be on there live TV but I don't think I'm good enough to be on there. There trading platform is very very good. It was buggy at first but now they corrected it. Highly recommend trading with these guys. I been trading with topstep since 02/25/25 consistently. I have gotten three payouts so far.