Nathaniel, great service mate
Nathaniel assisted me in setting up a new router, he knew his job well, spoke clearly, gave great direction and was professional and courteous. Thanks mate, great job
About TP Link
Data updated- Website
- tp-link.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 178 reviews
- Replies to negative
- 0% (0/13)
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Is TP Link legit?
TP Link (tp-link.com) has a 4.6 out of 5 rating on OK.one, based on 178 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-12.
What people say
Aaron was very helpful
Aaron was very helpful. The set up videos did not help but Aaron was very patient and talked me through the process, step by step. Thank you Aaron
I've been having a problem with my…
I've been having a problem with my connection about my x53-dsl for the past few days as I've got new NBN, thankfully I've talked to Jenlyn earlier and she really help me a lot getting my connection working. Wonderful support!
bought a new be230 tp link…
bought a new be230 3600 wifi7 tp link router...worst product ever, totally unstable connection and worst speed ever. Returning to my old ac2100 redmi router. Not emitting wifi, keep disconnecting from internet...EXPENSIVE for only using as a switch!
Great support by Glenn
Got great support by Glenn. Quick, kind and professional.
5/5 for service and support
Bryant Chacon made raising my support issue easy and was very polite.
Quick responses
Quick responses, issue understood quickly and escalated to the engineering team as required. Thanks Byrant
Had a C210 in the kitchen for 7 months
Had a C210 in the kitchen for 7 months, stopped working and they are still collecting the subscriptions each month until October. Not buying this junk again, be warned.
Helpful and clear
Quick replys
Quick replys, Jonathan helped with the issues and organised replacement exceptionally helpful.
nathaniel fixed my wifi hallelujah
5 stars for Gail from me.
Gail exhibited, professionalism, empathy and patience in talking through, what was for me at least, a complex process to get my internet working correctly.
I placed an order through the TP-link online store and I will never do that again.
I placed an order through the TP-link online store. They shipped right away, but the shipping company they used, Better Trucks lost it and cannot locate it. I read the reviews on Better Trucks and loosing packages appears to be a common problem for Better Trucks.I keep emailing TP-Link and they keep telling me they are going to send me a full refund, but I have yet to receive the refund. I made the purchase online on July 16, 2026. They told me if I did not receive it by July 23, they would send me a full refund. It is now August 5 and I am still sending them emails trying to get a refund.
Maria from the team has helped me solve…
Maria from the team has helped me solve the technical problem last week which I’m very grateful for.😊
Thank you Kristine Mae for being so…
Thank you Kristine Mae for being so fast and helpful. Great service
Friendly
Friendly, informative and efficient. Thank you :)
Very helpful
Very helpful, no hassle and straight to solving my problem.
Glenn helped out as issue tring to…connect
Glenn helped out as issue tring to connect with static ip but would not allow but all sorted ater 15 mins
Glen was very helpful and patience with…
Glen was very helpful and patience with me. I had so much trouble try to upload the pictures, I even lost the chat and when I started a new one, it was Glenn again and shockingly he recognises me and gave me another solution how to upload them to him Thanks Glenn for your patience and help.
Aldrin was very helpful and made…
Aldrin was very helpful and made troubleshooting very easy. Definitely give him a raise.