Transak

We’re sorry to hear about your experience and understand how frustrating this must be. Upon reviewing your attempts, we can confirm that the transactions were flagged and declined by our internal risk review system. This is an automated process based on our compliance and security checks. Please rest assured that no funds have been captured for the failed orders. Any attempted payments have been voided, and the amount should reflect back in your bank account within a few business days, depending on your bank’s processing time. If the reversal does not appear, we recommend reaching out to your bank directly. We can also confirm that your Transak account has been disabled as part of this process. Please note that this does not affect your crypto wallet in any way, and you can continue to use your wallet or explore alternative methods to top up. If you have any further questions, feel free to reach out to our support team.

Thanks so much for your feedback! We understand you're looking to place a sell order with Transak, so we've sent you a detailed email with step-by-step instructions to help you through it. If anything's unclear, just reply to that email and we'll assist you further, or feel free to reach us on live chat using the steps shared - we're around 24x7. Looking forward to helping you get this sorted!