Travelex Insurance Services (travelexinsurance.com) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
Very easy to use and understand the different packages offered.
Reply from Travelex Insurance Services2026-06-30
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and understand the different plan options.
Wishing you a safe trip!
Thank you for sharing your feedback with us at Travelex Insurance! We’re glad to hear that you found our website easy to use and that the plan options helped you choose the right coverage for your trip.
Safe travels!
Thank you for taking the time to post and review us.
Safe travels and thank you for choosing Travelex Insurance!
J
John · 2 reviews · Verified · Experienced 2026-06-29 ·
★★★★★
I was on a call with Saul
I was on a call with Saul. Proffessional and very helpful to answer my questions. We may have more questions and will get back to TX as needed.
Reply from Travelex Insurance Services2026-06-30
Thank you for taking the time to post and review Travelex Insurance. We will pass along your praise to the representative that helped you! We’re so happy to hear that you got answers to your questions.
Wishing you safe travels!
Easy and simple to use. Lots of detail found for each policy.
Reply from Travelex Insurance Services2026-06-30
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and lots of detail for each policy.
Safe Travels and thank you for choosing Travelex Insurance!
S
Sara · 1 review · Verified · Experienced 2026-06-28 ·
★★★★★
Very simple to purchase
Very simple to purchase . Very helpful on the phone. I made a mistake and they were able to help me solve Very quickly. Very little wait time to speak to a human on the phone . Not common today. Thank you.
Reply from Travelex Insurance Services2026-06-30
Thank you for taking the time to review us on Trustpilot. We will pass along your praise to the representative that helped you! Your customer experience is very important to us at Travelex Insurance!
Safe travels and thank you for choosing Travelex Insurance.
S
Sara · 1 review · Verified · Experienced 2026-06-28 ·
★★★★★
Very easy to sign up for travel…
Very easy to sign up for travel insurance. Thank you!
Reply from Travelex Insurance Services2026-06-29
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use and sign up for travel insurance.
Wishing you safe travels and thank you for choosing Travelex Insurance!
Pretty easy to use and love the comparisons. Plus, I did call a few weeks ago to clarify a few things!
Reply from Travelex Insurance Services2026-06-29
Thank you for sharing your feedback with us at Travelex Insurance! We’re glad to hear that you found our website easy to use and that the plan options helped you choose the right coverage for your trip. We’re so happy to hear that you got answers to your questions.
Wishing you safe travels!
K
Kate H · 1 review · Experienced 2026-05-02 ·
★★★★★
Easy, affordable, and useful
First time I have used Travelex trip insurance and definitely not the last time. Sign up was easy and the cost was manageable. Ended up with multiple clinic visits and prescriptions on the trip. Travelex covered all of it. Email response time is a little slow, but the filing and reimbursement process is very easy. Highly recommend!
Reply from Travelex Insurance Services2026-06-29
Thank you for taking the time to post! We’re happy to hear about your claims experience and your reimbursement being received. Your customer experience is very important to us at Travelex Insurance.
We’re so happy to hear you're a customer and highly recommend us!
It was very easy to navigate the Travelex website. This company has a good reputation- other friends have recommended it.
Reply from Travelex Insurance Services2026-06-26
Thank you for taking the time to post on Trustpilot! Your customer experience is very important to us at Travelex, and we sincerely appreciate the opportunity to help protect your trip. Wishing you safe travels!
Easy to use website. Purchase was quick and easy. When I called Travelex, Victoria was very knowledgeable and helpful, and answered all my questions.
Reply from Travelex Insurance Services2026-06-26
Thank you for posting on Trustpilot! We're glad you found the process so simple and that you were able to get answers to all of your questions. We will pass along your praise to the representative that helped you - wishing you a safe trip!
K
Ken · 5 reviews · Verified · Experienced 2026-06-24 ·
★★★★★
I've used Travelex for years
I've used Travelex for years, the process is very easy. The one time I really needed them, they couldn't possibly have been any better to us.
Reply from Travelex Insurance Services2026-06-26
Thank you for taking the time to post and review us. We deeply appreciate your business and love protecting your travel dreams - safe travels!
Thank you for taking the time to review us! We're glad you found our website easy to navigate and that you were pleased with the coverage options. We hope you enjoy your trip!
Easy to understand. Easy to complete the application.
Reply from Travelex Insurance Services2026-06-23
Thank you for taking the time to post and review us. We’re glad to hear that you found our website easy to understand and complete the enrollment.
Wishing you a wonderful journey, thank you for choosing Travelex Insurance!
easy to use, reasonable price, quality service in insurance package.
Reply from Travelex Insurance Services2026-06-23
Thank you for sharing your feedback with us! We’re glad to hear that you found our website easy to use, and our plans reasonably priced.
Wishing you safe travels and thank you for choosing Travelex Insurance!
Thank you for taking the time to post your feedback! We take great pride in making the process simple and easy for our customers. Wishing you safe travels!
recommended by tour operator, takes the stress or worry off your mind
Reply from Travelex Insurance Services2026-06-23
Your customer experience is very important to us at Travelex. We take great pleasure in helping you have a great vacation.
A
Ann Marie · 2 reviews · Verified · Experienced 2026-06-22 ·
★★★★★
Very easy to purchase on-line
Very easy to purchase on-line. I had a couple questions regarding my personal requirements and was able to quickly receive answers via phone.
Reply from Travelex Insurance Services2026-06-23
Thank you for taking the time to post about Travelex Insurance! We’re so happy to hear that you got answers to your questions.
Wishing you safe travels!