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Travel & Vacation

Travel Guard

103 reviews

4.2103 reviews
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About Travel Guard

Data updated
Website
travelguard.com
Category
Travel & Vacation
Location
United States · Stevens Point
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
0% (0/19)
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Is Travel Guard legit?

Travel Guard (travelguard.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

R
Richard Search · 2 reviews · Verified · Experienced 2026-07-29 ·

Fast and easy!

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Debby H · 2 reviews · Verified · Experienced 2026-07-29 ·

Easy to put in the information and get…

Easy to put in the information and get a quote for insurance.

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Steve · 6 reviews · Verified · Experienced 2026-07-29 ·

The BEST!

We have been purchasing Travel Guard for over 8 years. Best service and coverage. Love the pre-existing bonus. I tell everyone about Travel Guard. Not the cheapest but the best coverage. Paying hospital direct is another big plus!

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Valued Customer · 1 review · Verified · Experienced 2026-07-27 ·

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Kathy Slamp · 3 reviews · Verified · Experienced 2026-07-27 ·

This is a fine company.

J
Jerry Spence · 6 reviews · Verified · Experienced 2026-07-28 ·

The agent was very helpful and polite…

The agent was very helpful and polite and answered all my questions clearly

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Loretta Harper · 4 reviews · Verified · Experienced 2026-07-26 ·

I have used travelguard before and it…

I have used travelguard before and it was wonderful. No problems.

M
McFly · 7 reviews · Experienced 2026-07-31 ·

DONT BUY THEIR PROTECTION PLAN THEY…

DONT BUY THEIR PROTECTION PLAN THEY WILL MAKE YOU JUMP THROUGH HOOPS EVEN IF YOU CANCEL WITHIN THE TIME STATED IN THEIR POLICY. THEY WILL MAKE YOU SIGN YOUR LIFE OVER WITH A THREE PAGE REQUEST ON WHY YOU HAD TO CANCEL. NEVER DOING BUSINESS WITH HOTELS.COM OR TRAVEL GUARD. SHOULD HAVE STAYED WITH TRIVAGO

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Lady B · 1 review · Verified · Experienced 2026-07-28 ·

It was super easy to navigate their web…

It was super easy to navigate their web site. A few questions and we had our trip insurance. Prices are very competitive with other companies. We are well pleased.

M
Makaka · 1 review · Experienced 2026-06-11 ·

The flight was delayed for more than 6…

The flight was delayed for more than 6 hours due to weather. They made me submit whole lots of documents and explanations and even evidence of weather inclement. Now they still want a letter from the airplane company with weather inclement mentioned in the reasons for delay. Why do I have to be the one submitting this evidence. Why dont they ask the airplane..arent they connected. Every time i submit a document it takes 10 days to review..I wish there was 0 stars cause they deserve it!

M
Michelle Mehring · 1 review · Experienced 2026-07-29 ·

I cancelled my flight within 24 hours…

I cancelled my flight within 24 hours and this should be automatically cancelled too when doing so. Theres only a 15 day full refund policy which is unreasonable. I started to dispute with my cc within that time and now I have a voucher I will never ever use. I would never buy this again.

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Kristen Hoss · 1 review · Verified · Experienced 2026-07-22 ·

Easy

Easy, fast, affordable.

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William Daum · 6 reviews · Verified · Experienced 2026-07-27 ·

Ease of use.

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World Traveling Customer · 1 review · Verified · Experienced 2026-07-18 ·

Easy to review and purchase online

Easy to review and purchase online. I never travel without it! Keeps my mind at Ease knowing I have the insurance, especially the medical if I need it when I travel international

M
Morgan · 1 review · Experienced 2026-07-04 ·

TRAVEL GUARD CLAIM # UC8117301702…

TRAVEL GUARD CLAIM # UC8117301702 ...THIS IS WHATS GOING ON !!  Do not purchase travel insurance from TRAVEL GUARD  , It's a total waste of time and money! I purchased one room on Hotels.com for July 4- 5 2026 and at the end of the purchase right before you check out you have the option to buy the travel guard insurance,  It says one click and your worry free for any cancelation that might accure!  We'll that's wrong ! You will get ripped off - Cheated- Swindled- out of your money!! They will not pay !    THEY (TRAVEL GUARD) Wanted me to violate HIPAA rights of my mother's health issues and to have her sign over her medical records from IRVINE MEDICAL CENTER in irvine CA ( IN WHICH SHE IS STILL THERE IN THE ICU UNIT AS OF TODAY'S DATE 07-26-2026 INTUBATED AND NOT ABLE TO GIVE CONSENT TO ANYONE OR ANYTHING) TO TRAVEL GUARD AND WHOMEVER ELSE WILL VIEW THEM WITHIN THIS COMPANY!    For the cost of $132.65 Due to the cancelation of a hotel room on HOTELS.COM. Unbelievable!! What ever it takes TRAVEL GUARD will find a way to weasel there company out of paying at apparently ALL COST !! Uses dishonest tactics in negotiations and use deception, misdirection and use manipulation behaviors you could not imagine! Travel guard will have you "GO THROUGH HOOP'S " And all the time knowing the customer will be wasting there time,  And knowing they will never see a cent ! DO NOT USE TRAVEL GUARD!!  I HAVE FOUND OUT THE HARD WAY WITH MANY OF HOUR'S ON THE PHONE WITH THERE AGENTS !! Also one of the many agents I spoke with one " MR VICTOR FORREST " ADVISED ME HE SENT A EMAIL TO ME WITH INFORMATION AND HE WAS LESS THEN TRUEFULL WITH ME, ALONG WITH OTHER AGENTS AFFILIATED WITH TRAVEL GUARD.....ANY QUESTIONS PLEASE   CONTACT OR TO THIS EMAIL. Thank you for reading  , VERY DISAPPOINTED CUSTOMER . 😞  Sent from my Galaxy

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Valued Customer · 1 review · Verified · Experienced 2026-07-21 ·

Easy to book

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CHELSEA DAVIS · 3 reviews · Verified · Experienced 2026-07-21 ·

Easy process for purchase

Easy process for purchase. I've used other companies before and this one has better coverage and includes more for same price as their competitors. Thank you!

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Kathryn · 5 reviews · Verified · Experienced 2026-07-19 ·

Very easy to set up

D
Darrell Morgan · 1 review · Experienced 2026-07-04 ·

DO NOT USE TRAVEL GUARD "READ"

Sent from my Galaxy TRAVEL GUARD CLAIM # UC8117301702 ...THIS IS WHATS GOING ON !!  Do not purchase travel insurance from TRAVEL GUARD  , It's a total waste of time and money! I purchased one room on Hotels.com for July 4- 5 2026 and at the end of the purchase right before you check out you have the option to buy the travel guard insurance,  It says one click and your worry free for any cancelation that might accure!  We'll that's wrong ! You will get ripped off - Cheated- Swindled- out of your money!! They will not pay !    THEY (TRAVEL GUARD) Wanted me to violate HIPAA rights of my mother's health issues and to have her sign over her medical records from IRVINE MEDICAL CENTER in irvine CA ( IN WHICH SHE IS STILL THERE IN THE ICU UNIT AS OF TODAY'S DATE 07-26-2026 INTUBATED AND NOT ABLE TO GIVE CONSENT TO ANYONE OR ANYTHING) TO TRAVEL GUARD AND WHOMEVER ELSE WILL VIEW THEM WITHIN THIS COMPANY!    For the cost of $132.65 Due to the cancelation of a hotel room on HOTELS.COM. Unbelievable!! What ever it takes TRAVEL GUARD will find a way to weasel there company out of paying at apparently ALL COST !! Uses dishonest tactics in negotiations and use deception, misdirection and use manipulation behaviors you could not imagine! Travel guard will have you "GO THROUGH HOOP'S " And all the time knowing the customer will be wasting there time,  And knowing they will never see a cent ! DO NOT USE TRAVEL GUARD!!  I HAVE FOUND OUT THE HARD WAY WITH MANY OF HOUR'S ON THE PHONE WITH THERE AGENTS !! Also one of the many agents I spoke with one " MR VICTOR FORREST " ADVISED ME HE SENT A EMAIL TO ME WITH INFORMATION AND HE WAS LESS THEN TRUEFULL WITH ME, ALONG WITH OTHER AGENTS AFFILIATED WITH TRAVEL GUARD.....ANY QUESTIONS PLEASE   CONTACT ME , TO THIS EMAIL. Thank you for reading  , VERY DISAPPOINTED CUSTOMER . 😞 

c
customer · 2 reviews · Experienced 2026-05-25 ·

I am writing this review as we are…

I am writing this review as we are still trying to haggle with travelguard who is giving us a runaround.We purchased travelguard insurance for our flight to Germany which was never completed.It has been over 2 months and we have not heard from travelguard .Very disappointing!!