Travel Guard (travelguard.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I got travel guard through virgin club m account. I would say avoid they fin every excuse to avoid paying, they use delay time wasting tactics, excess is per person! Their tactics is to make you feel it's not worth claiming and bog you down in demands for different types of proofs and documents
I have yet to receive my policy. I waited the 24 hours as noted to receive the policy. Please send. Thank you.
Easy to use. Expensive but coverage looks comprehensive
The Travel Guard representative did an outstanding job addressing what we needed in coverage for a future trip. She reassured me about what the plan we chose covered and I understood completely that this was the plan we needed.
I have submitted a claim Weeks ago and have heard absolutely Nothing .
I needed to cancel some policies and it was done easily on the web
Be aware that you only have 16 days after purchase to cancel the insurance. If you buy your tickets in advance, as most people do, but have to cancel the trip itself outside of that 16 day window, you've lost your money.
Easy to find the insurance we needed with a price we liked.
My claim was denied immediately. I asked for follow up information and offered additional information and solutions but communication stopped completely.
We have purchase Travel Guard many times over the years. We purchase it for a year at a time, the Worldwide Program. It provides us the peace of mind making our travels stress free as far as the medical and transportation. Dealing with those at Travel Guard is a joy. They are friendly, courteous, and very knowledgeable. We have had only two very small claims over the years. These were handled quickly and efficiently. No problems! Highly recommend Travel Guard for your travels. Enjoy the trip with peace of mind.
Used them in the past and was comforted knowing my trip was covered.
We were forced to cancel our San Juan Islands cruise due to my medical issues. We completed all of the paperwork and were only required to submit one additional form before our claim was approved and payment sent for the total amount of our cruise. The claim was paid in just under 30 days, so we were very favorably impressed with the TravelGuard experience.
So simple to do. I have used them before and missed our flight due to weather and filed a claim. They really helped us while we were stranded out of the country. They were really easy to file a claim with.
I did three separate reservations: Got two confirmations did not get the third confirmation though payment confirmed. Called to send missing confirmation. Still not received. Also price for initial small deposit is excessive.
Use them every trip abroad, and while I never had a need to use the insurance, buying it is easy and fast.
103 reviews matching