A good choice of printers.
A good choice of printers in different countries. Quick responses, and fine work available Would definitely use again.
About Treatstock
Data updated- Website
- treatstock.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 21 reviews
- Replies to negative
- 62% (8/13)
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About this business
Treatstock launched in 2016 with a huge passion for additive manufacturing and a simple goal – to make creating easier. We continue to develop online solutions that ease the busy aspects of the process, while vendors themselves can focus on what they do the best – manufacturing. Today our platform features 3D printing, CNC machining, Laser Cutting & Engraving along with other on-demand manufacturing services. And for small businesses and suppliers, we offer free automation solutions and tools to simplify the workflow.
Written by the business, not verified by us.Is Treatstock legit?
Treatstock (treatstock.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 86% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 62% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-09-01.
What people say
Terrible customer service
Terrible customer service, Terrible platform. Tax forms don't work, customer service doesn't respond, they're unhelpful and a waste of time. Not worth the hassle as they don't have their platform working correctly. Find alternatives and don't waste your time.
Reply from Treatstock2025-12-18
Thank you for sharing your experience. Customer support is available through the platform, and it's the only way. You may have tried contacting us through another method. Please use this link from your account: https://www.treatstock.com/messages?folderAlias=support
I have had nothing but great outcomes…
I have had nothing but great outcomes with treatstock. The parts are perfect, incredibly inexpensive, and arrive quickly. The website is very easy to use. I was going to buy my own 3d printer but treatstock is much better!
This is a defunct business, do not use.
This appears to be a defunct business, the support will not respond to you and your earnings will be stolen by the founder Artem Arno. I have money sat on my account with no way of withdrawing it.
Reply from Treatstock2025-12-18
Please note that you have the same name as a Manufacturer previously listed on our platform. Our records show that "may be you" received full payments. At the same time remains an outstanding debt due to unresolved issues with customer satisfaction.
This company is a semi con
This company is a semi con. They are setup in the UK and hosted on uk.godaddy.com. When you come to make a withdrawl, they will take 30% of your income and say it is to pay for US Tax. If you are not a US citizen, they provide you with a form to fill in to remove the 30% deduction, however, they will not process it and will not respond to you. Since the money can not be paid to IRS, they must be pocketing the 30%. From what I am aware this is fraud. Don't just take my word for it, there are comments about this in many places including on this site. If you look on social media, Facebook, YouTube, etc, you will see they have not posted anything for over a year. If you still want to use them, make sure to increase your prices by 30% to cover their illegal deductions.
horrible customer service!
I've never really had a great experience with treatstock, but it's only fairly recently I've had a really bad one. I placed an order for about 40 small resin prints, and every single piece came uncured and unclean. the smell was absolutely horrible, and caused a migraine for several days. I went back and forth for about 4 months trying to have the printer reprint the pieces after disputing the order. I just wanted to send them back, but they said they would reprint them and then kept ghosting me. so, I finally reached out to treatstock support about the lack of response and unusable products. they offered a full refund, and I accepted. it's been over 3 months since that and support has also been ghosting me! at this point, it's way too late to try to file an issue with PayPal, so I have no clue how to get my money back because they're practically unresponsive.
Another printer left unpaid...
Add myself to the list of sellers that are not getting paid. I've had to reach out directly to my customers and let them know the situation. Treatstock appears to be out of business and left their printers out to dry. As of this writing (11/21/2023) I'm out nearly $200 in payments that Treatstock has yet to pay out. One of those payments has been 'approved' but was never sent to PayPal. Questions to support have gone unanswered. The owners have marked themselves as anonymous on LinkedIn and their contact information is a UPS store in Delaware. Unfortunately they were a niche site in a market that helped a lot of people, like myself, make a little cash from our underutilized printers. I'm willing to update my review if they'd reply back but until then, I'd suggest staying away. Edit: Finally received payout on 12/3.. exactly 30 days after I received it. Note that it was MINUS 28% withholding for 'taxes' simply because they refused to confirm my W-9.
4 months and no pay
Similar experience to the UK guy who wasn't paid. I'm USA based and I've been trying to get paid since JUNE. Did a $400 order for a single customer. They rated it 5-stars and a) no one will reply to my emails / support tickets. Submitted around 10 requests. b) treatstock wanted to withhold 30% for tax if for wasn't on file (I filed it out when I signed up) and c) since they didn't reply, I submitted the withdrawal request even though it shows they are going to withhold 30% for taxes. It's been over a month and no deposit to my PayPal account... They are not to be trusted and they are padding their pockets with small 3D printing businesses suffering.
As a seller on this platform
As a seller on this platform, I initially had high hopes of finding a convenient place to manufacture products for customers. Unfortunately, my experience has been far from satisfactory. They deduct 30% from withdrawals, assuming everyone is based in the US. Despite repeatedly submitting the required tax form, it seems to have never been processed, resulting in a 30% charge on every withdrawal. While I didn't have many sales, I hoped to use this platform for additional income. I encountered an issue with a client who sent me a request, which I accepted. However, less than an hour later, the customer wanted to cancel the order, and there was no cancel button available after acceptance. I attempted to contact TreatStock through various channels, including their website's DM, contact form, and email, but received no response. This lack of communication and support is a severe flaw in their business operations. I made my last withdrawal request on September 3rd and I'm still waiting for it to be processed, with the 30% deduction once again. I would like to amend my review and resume using this platform to print products for clients, but at this point, it's impossible. TreatStock urgently needs to improve its communication, respond to emails, and enhance its overall website functionality. While it might be a decent platform for customers, it's a frustrating and unviable choice for sellers due to delayed payments and a lack of responsiveness to critical inquiries. UPDATE - Payment has been received today. 29/09/23
Avoid at all costs nothing but a scam i…
Avoid at all costs nothing but a scam i was a vendor on there and they have taken there cut from the job then taken another 30% upon withdrawal which still hasnt arrived in my paypal account I've messaged support multiple times and never get a response i will not be doing anymore jobs for treatstock ive lost out on income and materials AVOID AVOID AVOID
Reply from Treatstock2023-06-19
Hello Connor, Thank you for taking the time to share your feedback with us. We understand the frustration with the tax info processing, but as a US company, we are legally obligated to collect and remit them to the appropriate government agencies. To get more info, please visit the following pages: https://www.treatstock.com/help/article/56-tax-withholding-for-non-us-individuals-and-requirements-for-w-8ben https://www.treatstock.com/help/article/53-how-much-time-do-i-have-to-submit-my-tax-form-to-treatstock https://www.treatstock.com/help/article/70-circular-230-notice Your tax form information was confirmed the same day we received the claim; we are sorry for the delay, but the tax forms of our providers should be carefully checked to avoid any damage or controversy. Thus may lead to delays, as the tax forms of all the companies requesting to join the platform are checked in the order they've been submitted. Regarding the PayPal payout issue: according to our information, the transaction was successful and your earnings are received. If any issue occurred, please let us know. We take all claims seriously and strive to ensure that all of our contractors are paid fairly. As the payout requests are made by third-party providers (such as PayPal/bank providers/etc.), there is a 10 business-day deadline for transactions. Please check the following page: https://www.treatstock.com/help/article/161-when-i-will-receive-my-payout. We sincerely apologize for the inconvenience caused. We value your business and hope to have the opportunity to earn the trust of our partners for future cooperation. Best regards, Treatstock Support
I was wanting to get my model 3d…
I was wanting to get my model 3d printed but i was wanting to get the best deal, then i stumbled on the treatstock website while i was looking up 3d printing websites, and it was a great thing i found treatstock first, they compare a bunch of websites so you can find the right one for your 3d printing needs, they have tools to modify and adjust your models before printing, and they have customization options too, and they don't just do 3d printing, they also have CNC services as well, overall five stars out of five, i will be using their services again soon.
Quick manufacturing
Quick manufacturing, prompt delivery, and a top-notch product.
Treatstock as a great resource for model production
Treatstock as a great resource to find an ideal production provider for my project. The provider was quick to process the order, had excellent communications and fast to ship. The Treatstock interface was great allowing me to upload the model files and get accurate quotes for production.
Good service and very affordable
Good service and very affordable. Delivery was quick and the manufacturer sent photos of the progress, while I was waiting for the package to arrive.
Great experience
Quick service, great communication throughout and prints came out perfect.
Service was excellent
Service was excellent. Lightening fast production and delivery. Justin was the ultimate professional.
Great Service
I was extremely pleased with my first order through Treatstock. As someone who has bought a 3D printer before but struggled with as it’s not exactly my thing, Treatstock proved extremely helpful in finding licensed manufacturers to produce files I wanted at great quality and speed. It’s as easy as linking the files you need made, selecting a material and color, and then choosing someone who can make your order. What’s even better is that if your first choice doesn’t accept, other companies can accept for the same price without you having to do anything. You also aren’t charged until your order is approved by you. Will use again.
Great experience on all fronts
Great experience on all fronts. Our parts are generally small and complicated industrial components. We've no qualityh problems and the printer we prefer (OKSharPEI 3D) has offered both design & material input & recommendations.
All round great experience
Great product, speedy and excellent communication. Would highly recommend for any 3D printing needs.
Very fast!
They were very fast to accept and complete my order, I would definitely recommend them.
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