Tyler Tool (tylertool.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
G
Gguessa · 6 reviews · Experienced 2023-12-19 ·
★★★★★
Quality tools at reasonable prices
Quality tools at reasonable prices. They take a few days to put stuff in the post, but they use a relativity quick shipping method.
Reply from Tyler Tool2024-01-12
Hello There,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We are happy to hear that your item is in good condition and that shipping was successful. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
we were pleasantly surprised about how easy it was to purchase the lawnmower.
Reply from Tyler Tool2023-08-04
Hello Judie,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
N
Nick King · 2 reviews · Verified · Experienced 2023-07-27 ·
★★★★★
fast shipping
Reply from Tyler Tool2023-08-03
Hello Nick,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
G
George S. · 1 review · Verified · Experienced 2023-07-26 ·
★★★★★
I have had good luck with reconditioned…
I have had good luck with reconditioned Dremel rotary tools. Ordering was easy and product arrived much faster than I was expecting. Will consider ordering again.
Reply from Tyler Tool2023-08-02
Hello George,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
S
SH · 1 review · Verified · Experienced 2023-07-27 ·
★★★★★
Reconditioned saw
The reconditioned saw I ordered was a quality product as advertised.
The only reason I gave 4 stars instead of 5 was the box/packing it was shipped in. It was a really flimsy box that showed a lot of damage. Fortunately the saw showed no damage.
Reply from Tyler Tool2023-07-31
Hello Stephen,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We are sorry to hear that your package arrived damaged, but we thank you for confirming that your item showed no damages. If you have any further questions or concerns, please do not hesitate to contact us. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
Hello GD,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
Hello Alfie,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
Easy to order, and came as expected. Tracking was fine.
Reply from Tyler Tool2023-07-18
Hello Spyder,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
Hello Daniel,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback and we appreciate your business. We pride ourselves on fast shipping and delivery. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
All good four stars instead of five because I thought I would have got free shipping and did not. The overall price was excellent .Before finalizing my order I was aware of the $10 shipping.
Reply from Tyler Tool2023-07-14
Hello Joe,
Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. Again – Thank you!
CPO Outlets Customer Care
[email protected]
1-877-427-6866
Hello Carlos,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
Hello Enrique,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback and we appreciate your business. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
I had made an order a while back but did not received it do to shipper issue. Once I contracted Tyler Tool to check on the delay they responded by shipping and second tool over night, which I received the next day. In my book they are a great company to deal with, Thank you Tyler Tools!!!
Reply from Tyler Tool2023-07-12
Hello Randy,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We apologize that there was an issue with your previous order, but are happy to know that we were able to make it right! Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
T
Tom · 5 reviews · Verified · Experienced 2023-07-02 ·
★★★★★
Great pricing/fast shipping
Great pricing. Product in stock and shipped same day as the order.
Shipping g time was fine.
I have purchased from here before and will continue to.
Reply from Tyler Tool2023-07-11
Hello Tom,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
J
John W. · 1 review · Verified · Experienced 2023-06-25 ·
★★★★★
Good pricing and reasonable shipping times.
Shipping times weren't next day fast for all items, but everything came in in a timely fashion and in one piece. The prices were competitive with other places. I would definitely order from Tyler Tool again.
Reply from Tyler Tool2023-07-10
Hello John,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We apologize that both of your items didn't arrive at the same time, this is due to the items shipping from different warehouses. But we are happy to hear that you received your order and everything was in one piece. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
I need to return my item. I have called twice for an RMA number but have not received a shipping label from ups as promised both times
Reply from Tyler Tool2023-07-06
Hello Richard,
We appreciate your business and are very sorry for your recent experience with Tyler Tool. We would like to communicate directly with you in order to resolve this matter. A representative from our Customer Services Team will contact you within 24-48 business hours to assist you.
Tyler Tool Customer Care
[email protected]
1-877-427-6866
Product is delivered within a couple days after placing order, and haven’t been disappointed yet.
Reply from Tyler Tool2023-07-07
Hello Kevin,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
Cpo took to long with my order had to rent a grinder
Reply from Tyler Tool2023-07-05
Hello Randal,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We apologize for any inconvenience caused due to your order being delayed in shipping. After carefully checking, we see that your order has recently been delivered. If there is any reason that you may need to contact us, please feel free to reach out. Again – thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
Hello Steve,
Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. Again – Thank you!
Tyler Tool Customer Care
[email protected]
1-877-427-6866
I tried to cancel order due to error in sending.
Sent back now waiting for refund on my card🤔.
Hopefully will receive soon.
Reply from Tyler Tool2023-07-05
Hello Charles,
We appreciate your business, and we are very sorry for your recent experience with Tyler Tool. We would like to communicate directly with you in order to resolve this matter. A representative from our Customer Services Team will contact you within 24-48 business hours to assist you.
Tyler Tool Customer Care
[email protected]
1-877-427-6866
