Tyler Tool (tylertool.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 75% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Good products, good prices. Would recommend some bubble wrap orother type of packing material when shipping your electronics. Thanks!
Hello, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, as it helps us further improve the overall Customer Experience. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
I placed the order back in early March and Tried to contact The company on numerous occasions with no avail. Then I ended up canceling the order and moved on and purchased the saw elsewhere. Then recently I received a message from the company that the order was being shipped. I sent them another email canceling this order because I already purchased the item, and then the item showed up on my doorstep. The only positive experience is when I called to have it returned (since they never billed me) the person on the phone was kind enough to offer a free pick up ticket and UPS showed up the next day.
Hello Fred, We appreciate your business, and we are very sorry for your recent experience with Tyler Tool. We would like to communicate directly with you in order to resolve this matter. A representative from our Customer Services Team will contact you within 24-48 business hours to assist you. Tyler Tool Customer Care [email protected] 1-877-427-6866
Fast shipping. Item was reasonably priced and exactly as ordered.
Hello SC, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
The items I ordered were almost immediately back ordered so I wasn’t happy I attempted to cancel the order but got the run around and pay pal refunded the money. Few months later I come home and the order is on the porch…..so I guess as long as you’re patient and not in a hurry you will get the product and as far as the product they were both top notch without any issues.
Hello Shane, Thank you for taking the time to share feedback on your recent experience with Tyler Tool. We apologize for any inconvenience this may have caused. We understand that you attempted to cancel your order and sincerely apologize for the delay in receiving your order. This is due to the network-wide outage that Tyler Tool experienced during the time you placed your order. We are happy to hear that the product is in great condition and has no issues. Again - Thank you for your feedback! Tyler Tool Customer Care [email protected] 1-877-427-6866
When I placed my order The web page said in stock? I did receive an email saying it was on back order weeks later I tried contacting this company by phone by email and through Facebook numerous times nobody ever got back to me except one time on Facebook when I gave them my order number and they said it did not exist in their system and then months later it arrived in the mail, will never do business with them again, horrible company do not recommend.
Hello Mitchell, We appreciate your business, and we are very sorry for your recent experience with Tyler Tool. We would like to communicate directly with you in order to resolve this matter. A representative from our Customer Services Team will contact you within 24-48 business hours to assist you. Tyler Tool Customer Care [email protected] 1-877-427-6866
I ordered this in March and canceled the order within a couple weeks after it was determined that they didn't have it in stock. I then received the shipment in June, apparently the order was never canceled.
Hello Chris, We appreciate your business, and we are very sorry for your recent experience with Tyler Tool. We would like to communicate directly with you in order to resolve this matter. A representative from our Customer Services Team will contact you within 24-48 business hours to assist you. Tyler Tool Customer Care [email protected] 1-877-427-6866
Great Black & Decker cordless hedge trimmer at a great price and delivery was very fast.
Hello Tom, Thank you so much for taking the time to share feedback on your recent experience with CPO. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
shipping was fast Had the weed wacker for 6 months and it stopped working
Hello John, Thank you so much for taking the time to share feedback on your purchase from Tyler Tool. We sincerely apologize that your Trimmer is no longer working. We would like to reach out to you directly to further assist. Please allow 24 - 48 business hours for a member of our Customer Care Team to reach out to you. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
Product exactly as described and very quick delivery.
Hello James, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We are happy to hear that your item is exactly as described and that shipping was successful. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
I ordered a DeWalt pruning chainsaw for Father’s Day. I saw an ad at a cheaper price the same day so I called customer service and they cheerfully matched the other stores price. The refund was done quickly and the chainsaw came sooner than expected. It’s not Father’s Day yet so I can’t say how it works but Tyler Tools was great!
Hello Lorri, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. If you have any further questions or concerns, please feel free to reach out. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
Fast shipping and exactly what I ordered.
Hello Levi, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and we are happy to hear that your order was as expected. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
Great price plus free shipping on my first ever order of a Beast pressure washer. The equipment came well packed and complete and even included some accessories I was not expecting. Service and shipping with tracking was quick and efficient. I will be ordering again as I need more tools for household maintenance at a fair discounted value.
Hello Ken, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
Items arrived as scheduled. Very professional customer service. Competitive price point on items.
Hello Wilbert, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
After putting the log splitter together I found out that it was all that I needed for what I bought it for it's a great tool it saves me a lot of time and a lot of sore muscles.
Hello Robert, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
The right product at the right price. Promptly delivered, and you kept me informed throughout the whole process
Hello Charles, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
Fast delivery and exactly the product I wanted. I had a few Craftsman V60 products in my possession so surprised to learn that Stanley killed the line to leave Craftsman and their V20 as the mid line, B&D as their value line, and Dewalt as their pro line. Shameful leaving previous customers who invested.
Hello, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
what can i say. i saved $300 at checkout and free shipping! it was well boxed and shipped fast. your website kept me informed step by step so i knew when it was going to arrive.
Hello Clarence, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
Hello Roberto, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
Good price and fast ship. Product as described.
Hello Brian, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery, and Tyler Tool strives to provide its customers with exceptional service, and great products. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
Great prices! Fast Shipping!
Hello Jeffrey, Thank you so much for taking the time to share feedback on your recent experience with Tyler Tool. We appreciate the feedback, and we appreciate your business. We pride ourselves on fast shipping and delivery. Again – Thank you! Tyler Tool Customer Care [email protected] 1-877-427-6866
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