Tymobeauty

Such a horrible company

Such a horrible company. I ordered this product and it was sent for delivery on 7/23, it is now going to be 8/5 and yet the product still has not arrived. At the time of reaching out to customer service informing them that there have been no updates to my tracking since 7/30, they responded saying there was an update on 8/4. When I looked at the tracking, it literally says the exact same thing it said for 7/30. After telling customer service that, they said for me to reach out directly to the courier and to let them know what they said. What the heck is that!? Why do I have to do that myself. Literally robbing people of their money and not wanting to resolve or take responsibility. At this point I just want a refund. Do not buy from this company.

Works great for those of us who never learned how to curl!

I ordered my curler around Christmas 2025. It arrived in good time and I was excited to try it as someone who isn't coordinated enough to do a full style with a regular curler. It was super easy to use! I had my whole head curled in about 30 minutes, and discovered that if anything even begins to snag that the machine stops and unwinds your hair. There is also a switch to change the curl direction. The curls lasted two days and I got lots of compliments! I definitely recommend it.

I own 4 tools from Tymo

I own 4 tools from Tymo. I keep my eye out for sales. The bonus is, there is always one or more freebies in the package. It could be a heat resistant glove, hair clips or a brush. The flat irons come in handy when I desire a straight style and the new Flipro is essential as an all in one tool. You can straighten then flip the hair for a curl effect. Customer service is top tier to answer questions or concerns and shipping is fast.

I love my tool so much that I’ve bought…

I love my tool so much that I’ve bought two more for my girls!!!! Easy to use and a great tool.

NOTHING BAD TO SAY AT ALL!!!

NOTHING BAD TO SAY AT ALL!!! HOW EVER THERE'S A NEW COMPETITION OUT AND I'VE PURCHASED IT AS WELL. THE ELECTRIC SPRAY RETRACTABLE AIR CUSHION COMB IS OUT AND IS SERIOUS COMPETITION. STAY TUNED

I bought the Tymo Airbeam over a month…

I bought the Tymo Airbeam over a month ago for my granddaughter to bring to college. She had already had one so I decided to keep it for myself in all my years of buying hair drawers. I have never come across one as magnificent as this is. Then I also went on to buy the curling brush, it works really really well. I wish I would’ve known about this product years ago, then I wouldn’t have wasted my money on all the other hair styling products I bought. My next purchase will be the comb and flat iron combination, really looking forward to getting that if anyone is looking for a high-quality and low prices TYMO is the place to go.

This curling iron is so great and easy…

This curling iron is so great and easy to use. I have a lot of hair and I can curl it all in 10 minutes. Curls stay all day. So happy with this product

The best brush dryer I have had!

I have a brush dryer by revlon it’s ok but I kept seeing this with great reviews. So I ordered one. Im so thrilled I have curly frizzy hair it took a long time to dry it. This dryer is so great my hair dried in half the time and it came out so smooth. It took out the frizz. I just love it!

I bought both the flat iron/ brush tool…

I bought both the flat iron/ brush tool and the curl tool. Both are amazing 🤩 I'm a hairstylist of 45 yrs and I have to say these live up to their advertising. The flat iron/ brush worked fantastic on extensions. I switched to the curling tool and it did a fantastic job in a quarter of the time it would take with a large barrel curling iron. I will recommend these tools to stylist friends and clients!

Great hairstyling tools

Buyer beware!

After two more days of waiting, below is the reply from TYMO. This company is really horrible at Client service. They truly don’t care. Dear Kim, Thank you for your message. We completely understand your frustration and sincerely apologize for the delay and the inconvenience caused by this situation. We have followed up with our team again regarding your case and are actively urging them to provide an update on the next steps for your order. We will get back to you as soon as we receive any further information regarding the replacement or refund request. Thank you for your patience and understanding while we continue to work on this matter. We truly appreciate your cooperation. Best regards, Gaby Customer Service Advisor In response to Tymo’s comments below, I sent an email to them as directed this morning with the requested information. I’ll update this review when I receive a reply….. I ordered a product in June, as of August it has not arrived. No tracking updates since July. I have contacted the company 10+ times and have not received or been provided a replacement or refund. Their customer service is pathetic!

30-Day Money-Back Guarantee Not Honoured

I ordered the TYMO Airbeam, but unfortunately it wasn't suitable for my hair type, leaving my hair dry and frizzy. I contacted customer service to request a refund under their advertised 30-day hassle-free money-back guarantee. They responded quickly at first and offered me the choice of either a partial refund (due to return postage costs) or a full refund if I returned the product. I replied that I wanted the full refund. Since then, I have received no further correspondence despite following their instructions. I have not received any updates or my refund, and I am left with Order #2720140 and no resolution. Based on my experience, the advertised "30-day money-back guarantee. Hassle-free" has not been honoured. I feel completely let down by the lack of communication and customer service after initially responding so promptly. I hope this review encourages the company to resolve my refund and helps other customers make an informed decision.

Wonderfully curl my hair

Great product

I bought the new curl pro plus. It has been my best purchase so far this year. It arrived quickly. I was slightly sceptical at first but once here it was amazing and the advertising was exactly how it works. So very easy to use and very happy.

I got it today and result

I got it today and result. My hair is thick and all done about 15 mins wow, my hair is soft and no fizzy. Tymo airbeam is brilliant

Love the Tymo Airbeam!

Love the Tymo Airbeam and how it makes my hair look and feel. I’ve had so many compliments on how amazing my hair looks since using this! Can highly recommend!!

I love these products

I love these products, I already have the stylux which is great for giving my short hair more body, now I've just order the compact crimper so I can create different styles. Prior to this I would just straighten my hair, now I can have curly hair, straight hair or more bouncy hair. No 2 hairstyle days are the same. Love it.

I got my TYMO PRO today and what used…

I got my TYMO PRO today and what used to take me over 45 minutes took me around 5 minutes. I absolutely love it and would recommend it .

This wave curling iron has my hair…

This wave curling iron has my hair smelling bad i have washed it several times and cannot get the smell off my hair! Would not recommend to anyone!

I was really excited when I saw ads for…

I was really excited when I saw ads for the air beam. Anything to cut down time when straightening my hair with hopefully the added benefit of using a product which would damage my hair less. Unfortunately the product I received barely worked. The brush barely has any heat and it took twice as long to style and fell short. Not all products work for every type of hair so I contacted the company to start a return. Since the company doesn’t offer shipping label I asked simple questions that would hopefully streamline this process. When the customer support responded they didn’t answer any questions I had asked. Basically copied and pasted a general email in response to return requests. This was frustrating because instead of offering service for a return they offered a discount. When it responded again saying I wanted to continue with an actually return for money back they never responded again. Two calls leaving messages and 4 emails following up I have yet to hear back from the company. At this point I believe they are stalling so I am pushed outside of the 30 day return window. It’s an incredibly frustrating tactic. Most customers with busy schedules would just give up or take a discount to see some type of return in their investment. I’ve finally jus filed a dispute with my bank. Joke of a company do not buy here if you aren’t sure of a product.