TYMO specializes in developing innovative hair styling tools (Hair Straightener, Flat Irons, Hair Dryers). Established in 2019, TYMO brings together refined design, manufacturing, worldwide fast shipping and sincere post-sales services. TYMO offers the best to create naturally glamorous looks with diversified possibilities!
Written by the business, not verified by us.
Is Tymobeauty legit?
Tymobeauty (tymobeauty.com) has a 4.4 out of 5 rating on OK.one, based on 262 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers love how incredibly easy and efficient the hair styling tools are, noting that they significantly reduce daily styling time and create beautiful long-lasting curls. People frequently mention the exceptionally high quality of the products and how smoothly they glide through thick hair without causing any hair damage.
Some reviewers were not happy with the customer support team when trying to quickly resolve urgent product issues or process unwanted returns. Consumers mentioned frustrating difficulties with securing proper full refunds and being expected to pay expensive shipping costs for sending defective items back.
Auto-generated from all reviews of this business. For reference only.
I love the CurlPro Plus - it comes with me on every trip
I love the CurlPro Plus. within 25 minutes I have my "crazy" long hair not just under control but it looks pretty and healthy and the curls actually last for several days.
the CurlPro Plus is easy to use and as I former classic curling iron and dyson airwrap user I do see benefits in safety, convenience and - of course - the price.
another great advantage for someone who travels as much as I do: I can equally use it in the US, the EU and the UAE without any problems.
highly recommended - now checking out other Tymo products.
Believe the hype! From wet to blow dry with bounce!
I was absolutely amazed at how well this product works and it really lives up to the hype. I have between 2C and three a hair and it really straightens it within a short amount of time from soaking wet out the shower towel dried a bit to a frizz free volume is blow dry it’s beautiful as long as you use the right products you won’t be disappointed it’s 100% worth the money.
A
Ava Hunter · 1 review · Experienced 2026-07-25 ·
★★★★★
I love the TYMO of products they’re…
I love the TYMO of products they’re absolutely incredible. They always work so well I probably use the straightener or the curler every single day TYMO is one of the best companies for hair products I would say so if you’re looking for like straightener curlers, I would definitely recommend buying it from TYMO.
Ive purchased two tymo products now - the waver - and now the volumizer brush.
I am floored. Ive spent 1000's of $ on hair tools over the years. 6 months ago I bought the Dyson nural for 650.00 and it never made my hair look this good!.
The volumizer brush has eliminated the problem of holding a rounding brush and a hair dryer and made it one easy step.
I suffer w night sweats and usually wake up w my hair all messed up and today its still as if I just walked out of the salon!! (Also eliminating the cost of a 65$ blowout i was paying for)
I cannot rave enough about how easy, beautiful and the whole thing turned out!!
If I had to leave one negative it would be the sound. I found the motor loud on full strength so used it on medium- which means its going to take longer for hair to dry so I wonder how long its going to last but if its longer than 1 week it will have paid for itself in all the $ I am saving.
Thanks tymo! I love it around here!.
All the products are very difficult to use; they are not as straightforward as shown on their website. The cordless models do not heat up. Their returns policy is disgraceful; you can send items back to China at your own expense, which will be very costly. Do not waste your money; instead, choose a reputable company. I don’t believe they test their products properly before selling them on the open market. I think the testing is done on the general public, and it’s often hard to get your money back.
After their response, I stand by my review. Companies that do not have physical shops and save money on premises and staff should have a good returns policy. In a shop, you can see and feel the product. Offering a refund of less than half is not acceptable. Is that how they make money? Their request for a video clip (which infringes on my privacy and will not show the product heating up) is ridiculous.
Reply from Tymobeauty2026-07-27
Hi Wendy ,
We are incredibly sorry to hear about your frustrating experience with our products and our return process. We completely understand why you feel so disappointed, and we want to address your concerns directly.
First and foremost, we want to assure you that every single TYMO product undergoes rigorous quality control and safety testing before it is ever launched on the market. We take product development extremely seriously and would never use our customers for testing.
Regarding your cordless device not heating up, this is certainly not the TYMO standard and is highly likely a rare manufacturing defect. Please know that all of our devices are fully covered by a 1-year warranty. Instead of asking you to return a defective item, we would be more than happy to arrange a free replacement for you.
We also sincerely apologize for the frustration regarding the return shipping to China for your other items. Because we are a global brand, cross-border shipping can unfortunately be costly. Our support team usually tries to offer alternative solutions (such as partial refunds or vouchers) specifically to help our customers avoid these high international shipping fees.
To help us get this sorted out for you as quickly as possible, could you please email our customer service team at [email protected] with your order number and a short video showing the heating issue? Once received, our team will handle this for you immediately.
Best regards,
TYMO Team
M
MISS JACKSON · 3 reviews · Experienced 2026-07-24 ·
★★★★★
This is the best purchase I have made…
This is the best purchase I have made in a long time. I absolutely love the hot air brush 😍. It's so easy to use and a lot quicker for me. I have really thick hair and it only took 10 minutes.
Products are good but their delivery takes ages!!! at least to the UK. Better instead of buying on their website buy on Argos or Amazon. Doesn't worth to wait two weeks for it.
Reply from Tymobeauty2026-07-24
Hi athalia ,
We are so thrilled to hear that you are loving your TYMO products, but we sincerely apologize for the wait you experienced with the delivery!
We completely understand your frustration. Because orders from our official website are often dispatched from our international fulfillment hubs, delivery can sometimes take a bit longer than expected due to cross-border transit and customs clearance. We know waiting is never fun, and we are actively working with our logistics partners to speed up this process in the future.
Thank you so much for your honest feedback and for loving our products. We hope you continue to enjoy styling with TYMO!
Best regards,
TYMO Team
I recently purchased the Tymo Ring Hair Straightening Brush and it is by far the BEST hair tool I have ever purchased! I have tried so many hair straightening tools for my thick hair, and none of them have done the job that I was looking for, which was for great results in less time - as it takes me up to 20+ minutes to straighten my hair with a traditional flat iron. With the Ring, I have timed it, and can have my hair done in 4 MINUTES. I have extremely thick hair, so I was extremely pleasantly dumbfounded, lol. It’s knocked a good 30 minutes off of my routine, which is wonderful because I run late to everything, lol. Not anymore!! HIGHLY recommend!! So worth the money!! 🩷
M
MUGE TANIK · 1 review · Experienced 2026-07-21 ·
★★★★★
Great products
I really like the products. They perform good...just like they are advertised. I recommend the products. The reason why I gave 4 starts is that if you want to return the products, they ask you to write a review first. that part is not fair. other than that, these are great performing products.
K
Karen · 1 review · Experienced 2026-07-21 ·
★★★★★
I just got my Tymo ionic plus…
I just got my Tymo ionic plus straightening brush today and Love it! Heats up so fast, straightens so quick and never felt hot to my head or hand. Amazing!
G
Gloria Borg · 3 reviews · Experienced 2026-07-22 ·
★★★★★
tymo products
I am slowly building a collection of tymo products as I find them a great value for money and do what they promise even in difficult hair.
Whenever I needed customer care the service was very prompt and accurate.
I highly recommend
D
Dayday · 3 reviews · Experienced 2026-07-13 ·
★★★★★
TYMO AIRBEAM
I bought the TYMO AIRBEAM. I feel the ON/OFF button is not easy to use. I need to use both hand to turn ON and adjustment the temperature. Also there only have cool/medium/high heat level. The medium level is too hot. Hopefully there have another level less hot to set hair style.
Reply from Tymobeauty2026-07-22
Hi Dayday ,
Thank you so much for sharing your detailed feedback on the TYMO AIRBEAM. We truly value your honest thoughts and appreciate you taking the time to help us improve.
We understand that the ON/OFF and temperature switch might feel a bit stiff and require both hands. This firmer mechanism was actually designed intentionally to prevent users from accidentally changing the temperature or turning the device off while gripping the handle during styling. However, we completely understand how this might feel less convenient for your personal use.
Regarding the heat levels, we hear your concerns about the medium setting being a bit too hot for your preference. We will absolutely share your valuable suggestion for an additional, lower heat setting with our product development team for future upgrades! In the meantime, to set your hairstyle effectively, we highly recommend finishing your styling process with the "cool" setting, which is specifically designed to lock in your look.
Thank you again for your support and for being a valued part of the TYMO community. We are always here if you have any more thoughts to share!
Best regards,
TYMO Team
D
Dana Black · 3 reviews · Experienced 2026-07-14 ·
★★★★★
I LOVE this styling tool!!
I LOVE this styling tool!!! So many products claim to do things but this tool delivers! My hair has so much volume and it saves me a ton of time bc I don’t have to blow dry THEN straighten! If you’re on the fence, buy it!!!
I love tymobeauty I literally have all of dear hair products down to the hair brush I absolutely love them I truly recommend dear website and I can’t wait on till they bring out more new stuff
I recently bought the TYMO AirBeam, and I'm really impressed with it. It dries my hair very quickly and is very easy to use. One of my favorite features is that it doesn't get extremely hot, so there's no risk of accidentally burning yourself while styling.
I also had a question after purchasing, and the customer service team was incredibly helpful and responded very quickly. Overall, I'm very happy with both the product and the support. I would definitely recommend the TYMO AirBeam to anyone looking for a fast, user-friendly hair dryer.
L
Leigh V · 2 reviews · Experienced 2026-07-02 ·
★★★★★
Customer service is terrrible
While I love the pro plus curler, it's their lack of customer service and follow up that has earned them a 1 star rating at this point. I purchased another product that I was not as happy about and reached out to inquire on returning. I was given 3 options you will see listed below. I chose option 3 but did express some disappointment that like many other reputable companies that they didn't have a flat rate return postage option. Well radio silence since, no response and no gift card, and I've followed up multiple times asking that they respond and advise when I will receive gift card and/or provide address so I can return item. This has been ongoing since July 2!!! So, I am currently stuck with an item I don't want and no resolution. Needless to say doesn't make me want to do business with them anymore unfortunately.
Option 1: Return for a refund back to the original payment method (you will use your own label), and you'll get the refund of the item price only.
Return shipping costs can be quite high, so we have options 2 and 3 that you can choose from:
Option 2: Keep the item and get a partial refund of $15 USD back to your original payment method.
Option 3: Keep the item and get a gift card of $25 USD which is valid for 6 months from the issued date.
Reply from Tymobeauty2026-07-22
Hi Leigh ,
We are so thrilled to hear that you love your Pro Plus curler, but we are incredibly sorry for the frustrating customer service experience you've had regarding your other item. We completely understand why the lack of response has left you feeling ignored.
Please allow us to sincerely apologize for the delay in our communication. We have been experiencing an unexpected surge in customer inquiries recently, which unfortunately caused significant delays in our response times. We would never intentionally ignore you or avoid honoring the options we provided!
We absolutely want to fulfill your choice of Option 3 and manually issue your $25 gift card immediately. However, since we cannot accurately locate your exact order details in our backend system based solely on your username here, could you please provide your order number in a reply to this message?
We truly appreciate your patience and apologize again for leaving you hanging. We are ready to make this right as soon as we hear from you.
Best regards,
TYMO Team
I had never heard of the company until this year from Facebook ads and I took a chance. I am so glad that I did!
So far, I have bought two products, and both are excellent quality, very reasonable pricing and arrived quickly. I am impressed with them and plan to order more products in future.
R
Ruth Williams · 20 reviews · Experienced 2026-07-20 ·
★★★★★
An advertised one-year warranty with no buyer protection outside normal refund limits
An advertised one-year warranty that, in my experience, offered no meaningful protection when the product failed after around six months.
The product stopped working after around five to six months despite very little use. TYMO accepted my warranty claim after reviewing my video evidence but refused a refund.
I was originally supplied with a 1.25-inch model. During the warranty process I was sent a 1-inch ECO model and told:
"Other than the charging cable difference, the two models have the same functions and features."
My photographic evidence shows different barrel sizes, different packaging and a different design.
TYMO's published terms advertise a 30-day return policy and a one-year warranty. I was instead referred to a six-month refund policy, which I have been unable to find in TYMO's published terms, and despite four formal complaints, nobody has explained how the advertised one-year warranty operates in these circumstances.
TYMO states that customers should submit video evidence for faulty devices and that, once the fault is confirmed, TYMO will process a refund or replacement.
In my case, TYMO accepted the fault after reviewing my video but refused a refund and has not explained how its advertised one-year warranty operates.
Four formal complaints later, the substance of my complaint still has not been addressed. Based on my experience, I have no confidence in TYMO's warranty or complaint handling process.
Update:
TYMO contacted me publicly saying they wanted to resolve this matter, but their email simply repeats the same position. They now state that their 1-year warranty only provides a replacement and that refunds are not available after the return period.
However, their published warranty/returns information refers to a refund or replacement for faulty products. I have therefore asked TYMO to explain when a refund would ever be available under their advertised one-year warranty if it is automatically excluded once the return period has expired.
This continues to feel like an endless cycle of contradictory information rather than a genuine attempt to resolve the complaint.
Reply from Tymobeauty2026-07-21
Hi Ruth ,
We are so incredibly sorry for the frustration you’ve experienced over the past few months, and we completely understand why you feel let down after your previous communications with us. Please allow us to sincerely apologize and clear things up.
First, regarding the model size: we sincerely apologize for the confusion! We previously offered a limited-run 1.25-inch version. Because that specific edition is no longer available, our system unfortunately defaulted to sending our standard 1-inch ECO model as a replacement. We deeply apologize that our previous representative gave you incorrect information about the differences—this was a genuine training oversight on our end regarding older inventory, and we are so sorry it made you feel dismissed.
Second, we would love to gently clarify how our warranty operates. Our published terms include a 30-day window for returns and refunds, alongside a 1-year warranty for replacements of defective items. Because your device experienced an issue outside the initial 30-day window, a replacement was the standard protocol.
We know the replacement you received wasn't exactly what you originally purchased, and we want to make this right, our management team is currently reviewing your ticket. We will be reaching out to you directly via email very soon to discuss a fair and reasonable alternative resolution with you.
We truly appreciate your patience and apologize again for the hassle.
Best regards,
TYMO Team
smooche
Halara
Polar Haircare
Meroda Cosmetics
Elavate
Froya Organics
Miracledeparis
Prime Prometics