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Umarex USA, Inc

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200 reviews

4.3200 reviews
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About Umarex USA, Inc

Data updated
Website
umarexusa.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
32% (9/28)
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4796464210[email protected]umarexusa.com

About this business

Few brands are owned and operated by family owned companies anymore, but that's not the case with Umarex USA, Inc.. We are family owned. Our owners believe in family values, innovation, quality, and exceptional service and encourage us to provide you, our customer, with outdoor recreational products you, your family and friends can use to enjoy and experience the wild outdoors. In addition to air guns of all types our company also has shooting optic gear, high performance flashlights, airsoft guns, big bore hunting airguns, foam dart guns, and paintball guns! We even have air powered training platforms for law enforcement and military simulations. Find links to all of our brands at UmarexUSA.info!- At UmarexAirguns.com we offer free shipping on orders of $139 or more!- You can sign up for the Umarex Airguns Club for easy access to great airgun blog articles, new air rifles and pellet gun news, product giveaways, and sometimes a special offer!- Look for the Great Deals links for closeouts, refurbs, and more.- Browse through our selection of air gun ammo including .50 caliber slugs for the Umarex Hammer and Hornady BBs for your Glock air pistols!- Have a question or need good service for your Umarex airgun?- Contact our expert gun technicians and gunsmiths. We have several people manning the phones during regular business hours and we have two full-time gunsmiths who typically don't keep a customer's airgun in their possession for more than 72 hours! Fastest turn time in the industry!

Written by the business, not verified by us.

Is Umarex USA, Inc legit?

Umarex USA, Inc (umarexusa.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 82% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 32% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently share that placing an order on the platform is completely hassle-free, while delivery times consistently exceed expectations by arriving remarkably fast and always in excellent condition. People are also genuinely impressed by the outstanding craftsmanship, authentic feel, and top-tier quality of the air guns available on the site. However, some people mentioned experiencing frustrating issues with extra magazines occasionally jamming or breaking during standard use. A few customers additionally noted encountering missing components upon delivery or facing unexpected difficulties when trying to adjust their scopes for proper targeting.

Auto-generated from all reviews of this business. For reference only.

What people say

B
BenUnited States · 1 review · Verified · Experienced 2026-06-19 ·

What made my experience great was that…

What made my experience great was that after one exciting WW2 Weekend event in June this year I was inspired to research replicates of WW2 weaponry and then found about Umarex. A fantastic place! I think the Umarex manufacturing company does have quite an inventory to select from. They do things very well.

Reply from Umarex USA, Inc2026-07-06

Thank you so much for finding our Legends line of historical replicas. We have found that people from all walks of life have found joy in these airguns. Happy shooting, and thank you, again!

R
Randy WilliamsUnited States · 1 review · Verified · Experienced 2026-06-18 ·

The Zelos appears and feels as though…

The Zelos appears and feels as though it's very well made. Out of the package with no adjustments I put a small red dot scope on it and at 25 yards it is very accurate. All in all I am pleased with my purchase

Reply from Umarex USA, Inc2026-07-06

Thank you for picking up the Zelos! It is certainly worthy of a magnified optic and using out beyond 25 yards. Happy shooting!

C
Chris BerryUnited States · 1 review · Verified · Experienced 2026-06-17 ·

Gun doesn’t show at all as advertised

Gun doesn’t show at all as advertised! All over the place

Reply from Umarex USA, Inc2026-07-02

Please clean the barrel and make sure you are shooting a pellet between 14.89 and 20.89 grains. If you have access to a chronograph, verify velocity. Chances are between the barrel being dirty from the manufacturing process, a pellet that is not ideal for the platform, or too much velocity due to the hammer spring applying too much pressure to the valve when the trigger is pulled, accuracy issues can be a problem. The hammer spring can be adjusted with a 3mm Allen wrench. Be sure to fully seat the key into the adjustment socket and turn the key counter-clockwise about 1/2 of a turn. Note on pellet weight- Too light of a pellet (alloy or light constructed lead pellets) often shoot erratically as they will fly faster than the ideal velocity range for pellets (940-500 FPS). Conversely, a pellet or slug that is too heavy will not stabilize, regardless of velocity and print an erratic target. If accuracy issues persist, give our service department a call at 479-646-4210, ext 7, M-F, between 8:00 AM and 4:30 PM and discuss this with one of our techs. Thank you!

D
DAVID FROHWEINUnited States · 1 review · Verified · Experienced 2026-05-14 ·

Umarex Hammer is amazingly powerful

Umarex Hammer is an amazingly power full gun, Test fired it at a range of 30 feet at a 1 1/2 inch thick piece of plywood, left clean 1/2 inch whole, then it went through the piece of 1/2 OSB, then traveled 30 feet through 1/2 inch cider fence. Selbstladewaffe MP is an excellent replica Parabellum P 08 is an excellent replica, but I was disappointed that it would not fire right out of the box. I am amazingly pleased with the craftsmen ship, Quality and detail on these guns

Reply from Umarex USA, Inc2026-06-30

Thank you for choosing Umarex and our airguns. Please reach out to us regarding the P.08. Our service department can be reached at 479-646-4210, ext 7 M-F, between 8:00 AM and 4:30PM Central time or by email at [email protected].

p
patrickUnited States · 1 review · Verified · Experienced 2026-06-12 ·

The gun consistently jams after trying…

The gun consistently jams after trying multiple .22 pellets, zeroing sight was insanely difficult and gas cylinders are insanely expensive. I purchased the rifle, opened box, installed cylinder, loaded pellet cartridge (multiple times) with three different pellets, and every time the riffle jammed. I put it in box, walked away, openned it two days after receiving pellets you sold me, installed new red dot sights, and after it jammed two more times, I put it back in box. I’ve wasted well over $250 and I have a rifle in a box!!! Do you want it back?

A
ABOEUnited States · 1 review · Verified · Experienced 2026-06-11 ·

Full auto grease gun.

Ordered the full auto grease gun. Wow, the quality is way more than I expected. The package was $260.00 but well worth it. The cycle rate is amazing for a co2 powered weapon. Ordering was easy, delivery was on time, packaging was exceptional. Can't ask for more than that, this purchase was 5 stars for sure.

Reply from Umarex USA, Inc2026-06-29

We sincerely thank you for choosing Umarex and our Legends M3 Grease Gun. Happy shooting!

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