UNIQSO

Products vs shipment time

So shipping took bit longer than I had previously thought it would have and there were two separate shipments for the products that bought despite it only being 3 sets of contact lenses but I will say the products are really good I have bought contacts from uniqso in the past and never had issue just keep in mind shipping does take a little while but you also get a lense case with every pair of contacts that you get which is great ^_^ but yeah the contact lenses are amazing.

Proceed with caution - I was seriously injured by their lenses

Proceed with caution. I am an experienced cosplayer, used Uniqso for years. Then last October, I used a pair of the Sweety Crazy Vampire Red lenses. I am very careful with hygiene. I use appropriate cleaning solution, soaking and storage. I also use contact appropriate eye drops during the day to prevent my eyes from drying out. I had no pain during the day or discomfort. The evening after I carefully removed them both, I had some soreness but nothing alarming. I used eye drops. The next day I couldn't open my eyes. The contact lenses had caused multiple large scratches across both of my eyes, I had to go to A&E. I was in agony. I had to be put on 3 types of eye treatment and couldn't see for days. I was completely reliant on my partner. As a result, the damage has changed my eyes and I now need glasses. I spent my 30th birthday blind. I've had many good experiences with Uniqso, but this bad one has left me with permanent damage. I did contact them, the best they'd offer is at first a small compensation off my next order (why would I risk that?), then a refund. Fair enough. But they would not guarantee they'll check the stocks of this particular contact lens line so be wary. Won't order ever again. Edit: Regarding Uniqso's response - I don't intend to debate with them, but consider that the lenses originally come in 2 separate sealed bottles and both damaged my eyes. If things were fine as they claim, why did both separately packaged lenses damage my eyes?

I never got my order :c

i never got my package

I have been waiting almost 2 months …

I have been waiting almost 2 months for my order

Unreliable Shipping Times + other issues

There's a few things I have to say about UNIQSO, First of all their shipping times are unreliable; I ordered a pair of power contacts BEFORE Thanksgiving expecting to have them within a few weeks but no- it took, I kid you not, Over 4 MONTHS for a single pair of contacts to arrive, I needed them before AMKE (which was February 3-5) and they arrive a day later, super unreliable. Secondly, they just order stuff second hand from other stores, when I received the contacts the case/packaging they came in said they came from SweetyCon which if you didn't know is another website that sells cosplay contacts, if I would have known this earlier I would have ordered from SweetyCon in the first place, Albeit I would have ordered from TTEYE which is my Go-To contact website, BUT, they didn't carry power contacts like I needed so I had to search elsewhere, I've never heard anything bad about UNIQSO before so I trusted them. LASTLY I was given store credit due to the fact that I was waiting so long to receive them, I also payed for the faster shipping, and when I received the email that I had the store credit I tried to use it right away so I could utilize it right away and not forget about it, But the issue was is there was no way for me to access it- I tried signing in, that didn't work, I thought well maybe there was a coupon code on the email instead? NOPE WRONG AGAIN, I am very frustrated with UNIQSO and will probably never order from them again unless they step up their service and bring their A-Game. ACTUALLY THIS IS THE LAST THING (I promise), I received an Email to leave a review, I thought "well I might have overlooked this email from the past so I'll leave my two-sense" BUT the issue is; I RECEIVED THIS E-MAIL, I KID YOU NOT, 52 MINUTES AGO, To remind you I made this purchase back IN NOVEMBER, and it says "thanks for your recent purchase". WOW, I am utterly disappointed in UNIQSO, and saying I am disappointed is a HEAVY understatement, Do better UNIQSO.

Shipping isn’t worth it

Shipping took way longer than it said it would, not to mention it took weeks for my order to even be shipped.

Great variety and prices!

I purchased a pair of lenses for my Power (CSM) cosplay and I was very satisfied with them! First of all they had prescription and you could choose a different prescription for each lense, which is very rare to find for such peculiar lenses, and the delivery was fast too! The only drawbacks were that there were no liquid to put the lenses in, so I had to be extra careful with the one inside of the boxes, and it wasn't specified that the lenses create a red shadow over the normal sight that makes it strange to see (maybe it's obvious, but being the first time I didn't expect that).

sometimes they scam you, sometimes they don’t

i made an order for 4 pairs of contacts and they happened to have a deal that i would get around $20 off of that order. came out to just above $50 so i was able to get free shipping. they ship out the order and tell me 1 of the pairs are out of stock so they cancelled and only gave me .97 cents as a refund for the cancelled pair and told me they have to charge for shipping because it dipped under $50 and charged $14 dollars for the shipping. i go onto the website to look at the pair they cancelled on me and it was not out of stock and was never updated afterwards still to this day about it being out of stock. so it really looks like they cancelled a pair on me so they could send me less product and still get more money out of it. i did email and get into contact with them but they took forever to respond to each of my emails then concluded that they would do nothing about it. the rest of the contacts are good so that’s why i gave this review 2 stars instead of 1. i have made a previous order on this site before that went well but i didn’t use any deals/coupons on that one so i think maybe that’s why it went well.

Contacts hurt

My contacts were perfect! I loved the color and everything was going well. I put in the first one and it felt fine but when I put in the second one it felt like there was something poking me in the eye. After almost an hour of trying to figure out what I couldn’t. I thought maybe it was just something on my end, when I went to use them again the same thing happened. I’m very disappointed:( I’ve never had a bad experience with this company before, so for my contacts to come in with a defect really upsets me. Unfortunately I don’t have the money right now to order a new pair.

It takes too long

Long processing time

Processing time took almost a month before the item was even shipped. Shipping arrived within a week but for no prescription contacts they took forever to process. No complaints with the actual contacts.

Petty Business Owners, Beware

An update to my previous review--not only did they fail to properly take care of the situation, without any communication, the admins deactivated my profile and put my points balance to zero. I have screenshots of everything, all emails, and point balance reduction. While I said I won't shop here again, this definitely solidifies my decision. Be careful out there! This company clearly does not care about their customers. I would recommend you find other lenses' providers as well because as a last "eff-you", they sent me a defective green lens. Do not do business here.

My Dearest LolitaCanada · 1 review · Experienced 2023-02-20 · Posted 2023-02-21

THE LENS FOLDED IN HALF IN MY EYE!

I got the dark violet queenie lenses and only one of the pairs hurt, the other I cannot feel, so I contacted them to get a replacement, I got a single replacement for the one that hurt my eye and it’s the same problem again but this one just hurts much less. I tried to switch the lenses to see if my eye was the problem and no, only one is comfortable both ways. The last one was slipping everytime I blink and it scratched my eye so bad it was messed up for 2 days. The new replacement actually FOLDED IN HALF in my eye and slipped all the way out of sight I had to massage the lenses down to get them out you can get a serious eye injury from this company PLEASE!! Choose a different brand you’re better off this was a huge waste of money and time.

I'm only giving you guys a four because…

I'm only giving you guys a four because you still take too long

Quick delivery and comfy lenses

I had ordered two pairs of lenses from the site and the delivery was much sooner than expected and the lenses are comfortable and easy to put in, unfortunately the scleras do not sit properly in my eyes so I am unable to wear them but there is a disclaimer on the fit of the sclera lenses that I should've taken into account more before purchase.

Didn't like it

Didn't like it the lenses suck wasn't even the color I ordered plus when I put them on I fkn went blind ...omg & there not even prescribed

Second time I ordered here and the…

Second time I ordered here and the contact lenses arrive intentionally stuck to the vial. I did try to give this store Uniqso a second chance but it was just worse the same thing happened but worse because the first one It was just 1 the second one was both of them

The product never arrived

Great quality lenses + fast delivered.

Very fast delivered and liked the free contact lens containers that came with my order.