About usWe are online store of beautyBuy cheap & quality cosplay wigs, colored contact lenses/circle lenses, skin & eye care products culled from Japan & Korea.Shop now
Is UNIQSO legit?
UNIQSO (uniqso.com) has a 3.0 out of 5 rating on OK.one, based on 969 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 94% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-25.
Prompt but not as advertised. There are 3 contacts instead of 6 normally.
It arrived much earlier than schedules. Very reasonably discounted price.
Update: once opened the pack the contact there are only 3 lens instead of 6 as compared to other sellers. I am tricked by the seller without any doubt.
Reply from UNIQSO2020-04-28
Hi. We regret to hear that, we have already mentioned it's only 3 pieces in the product description.
I placed shipping as 3-5 days Express due to a deadline. I recieved the package 12 days later. I was told there was some stock issues only when I contacted to ask 8 days later. I just wish I could have been told this earlier or had there been a warning I could have worked something out so that I could get the products before the deadline.
Reply from UNIQSO2020-03-19
Thank you for emailing us at [email protected]. We have replied to your email, please kindly check your email inbox.
I ordered a pair of contact with power. The right one was completely fine but the left one was blurry. I tried to keep them on to see if it just took so adjusting time but I just ended up with a terrible headache. I contacted the seller and I hope they can help me with this. I have ordered from them before and never got this kind of problem before.
Reply from UNIQSO2020-03-19
Thank you for emailing us at [email protected]. We have replied to your email, please kindly check your email inbox.
i Absolutely love it! But I also ordered a wig about 3 weeks ago but I got no notification about it coming and checked the mail and still isn’t there :/
I love the lenses I was sent!! The sweety blue anime are perfect for Galo Thymos 😍 However, the lens I wanted for my other cosplay, Adora, came incorrectly even after I attempted to contact uniqso. I was only sent one of the new lenses after placing an order for the wrong prescription (autofill when plano was not available) and trying to correct it via email seemed to be successful but when the contacts came it was only one of the new style. Kind of weird that it came in the package like a bonus lens to try when I thought I had swapped the -1.00 power to another style of the same price. However, the silver lens I DID get is very pretty!! 😅
Edit: after reading some reviews I think that I could email to ask how to receive the missing lens
Feel cheated after receiving boxes of 3 instead of 6 in a box.
I was really excited to receive contacts with such thoughtful packaging from Malaysia. But my night and day contract’s were only 3 in a box. I have been using night and day contact’s since they first came out and they have always been 6 not 3. What I received was same same size box but graphic didn’t match photo in description as in pretty sure that is of the box of 6.
Reply from UNIQSO2020-03-19
Thank you for your review. You are always welcome to email us at [email protected] for assistance.
Customer support just sucks :/ emailed them...no response, DMed them on Instagram, they told me to email them, emailed them AGAIN, no response :/ It’s been almost 3 weeks since I ordered
Reply from UNIQSO2020-03-19
Thank you for your review. We have replied to your email on Feb 22nd 2020, please kindly check your email in additional to your email's spam mail.
I think that having to pick up the package somewhere else is a bit of an inconvenience. Also, the shipping is kind of expensive. The product looks really nice! I can’t wait to pick them up!
Reply from UNIQSO2020-03-19
Thank you for the feedback! We have added 20 points to you as appreciation. Check https://www.uniqso.com/pages/loyalty-program how you can get more points too! :)
My first time ordering from Uniqso and I had really good expectations and was super excited. However I am now very frustrated and hesitant to order from them again.
I paid for 8-12 day shipping, it’s been two weeks and I still don’t have my order. My tracking link hasn’t had a change or update in 6 days so I have no idea where my order is, and when I tried to reach out via email I’ve had no response from anyone. Disappointed in the customer service end of things, I hope whenever my contacts show up that they’re good quality and worth the hassle this has been.
Reply from UNIQSO2020-03-19
Thank you for your review. We have replied to your email on Feb 10th 2020, please kindly check your email in additional to your email's spam mail.
The package was crushed when it arrived. Luckily the product was fine. I also received a delivery fail on the day I got the delivery. Sounds like delivery success but alright.
I love this website but I do believe my package was supposed to arrive already but has not also I checked the tracking information just to be certain and it has not been updated in 13 days again I do not hold this against this website but I thought it would be best to let you know thank you for your time
Reply from UNIQSO2020-01-28
Hi Breanne, there may be no update sometimes during delivery for economy or standard shipping but it shall reach you within the said time frame. We can only provide estimated delivery period as economy or standard shipping is not fixed, unlike express shipping.
I ordered 4 pairs of contacts and 2 of them were stuck to the bottom of the container and bent. So now when I wear them, I can feel where they were bent and it pretty much makes them unwearable for long periods of time.
Reply from UNIQSO2020-01-28
Hi Ashley, this is due to difference in temperature. You can put the bottles/blister in solution in a container and soak the container in hot water, it shall unstuck then. You can watch https://www.youtube.com/watch?v=u76Wz656r-I&t=1s
Feel free to email us if you encounter any problem in the future, we are glad to assist.
I ordered two pairs of different colored lenses and I payed them, but then only afterwards they said they didn’t have one of the pairs which was disappointing, nonetheless they got to me quickly about this so that’s good.
Reply from UNIQSO2020-01-22
Thank you for the review! We have added 20 points to you as appreciation. Check https://www.uniqso.com/pages/loyalty-program how you can get more points too! :)