Are you looking for a reputable online pharmacy you can trust? Read Universal Drugstore reviews here.
Written by the business, not verified by us.Universaldrugstore (universaldrugstore.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is good. 76% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 75% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-11.
Very nice, knowledgeable, and helpful people. Made me feel like they really cared.
Dear Mike, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Dear Bob, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service and our prices. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
We were first introduced to Universal Drugstore by our Medicare insurance agent. We were a bit reluctant at first, but because of your pricing we decided to give you a try. Ever since then your service, products and prices have all been amazing. You're easy to talk to on the phone and refill or ask questions. So far so good!
Dear Ellyn, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service and our prices. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Easy to order. Friendly people!
Dear Linda, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Excellent professionals, received my order quickly.
Dear Giannis, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
My issue was dealt with immediately and thoroughly to my satisfaction. Thank you!
Dear Lynn, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Dear Denis, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
It's always so easy and convenient ordering through Universal Drug Store. Never late with a prescription and always so friendly when calling in to request a prescription
Dear Janet, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
I love the ease of ordering; this is the best part of UDS. Friendly, fast, helpful responses to emails are also excellent. The worst parts are 1) the slowness of delivery (high-fee fast delivery should be an option), 2) I really don’t like receiving emails that say UDS has tried to call me about an order when this is absolutely not true and 3) the office operating hours are difficult for customers in Australia. This review is not based on a specific date, it is based on being a UDS customer for about four years.
Dear Elizabeth, Thank you for leaving us the review. We are sorry to hear that you have had this experience. Please note that we only ship medications by regular mail (due to policy when shipping medications). We also unable to charge extra to expedite the order. For the communication and timezone, it is greatly appreciated for you for share with us the issue, we will review it. We recommend that you confirm the best time to contact you in the email so we can reach out to you. We hope that your next transaction will be better. Your satisfaction is very important to us. Thank you for your business.
I have ordered from Universal Drugstore for many years. My prescriptions are always filled properly and timely.
Dear Lillian, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
You guys provide a very welcome health service to me. My medication costs much more locally, so you save me a lot and I appreciate it! Dealing with you is made very simple via the internet. I recommend you to my friends and family.
Dear James, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Ordering from Universal Drug Store was easy. I felt confident throughout the entire process. The prescription arrived promptly and I saved $100 on this one prescription alone. I will definitely use this company in the future.
Dear Pam, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Dear Sherry, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Been a customer for years and have had a great experience.
Dear Jo, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Dear Barbara, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
After about three weeks of waiting after I submitted my order, nothing had come was no communication from you so I called and was told my prescription was out of date and had to be renewed by my doctor. But this was Inaccurate, my prescription was renewed in May 2022 and it was still current. Whoever read the prescription read on it that the prescription has started in 2021 but that was just the first prescription, not the renewal. After you found out that Prescription was still current, you did send out the prescription in a timely way. But it was very annoying that I had to wait three weeks with no communication to find out you weren’t sending it because you thought my prescription was out of date, you could’ve emailed me or called me so I wouldn’t have had such a long wait. If this had been an urgent situation, that would’ve totally sucked. I’ve been dealing with this company for at least 10 years and generally they’re pretty good but this time was a screwup.
Dear Dwight, Thank you for leaving us the review. We are sorry to hear that you have had this experience with the order. We have sent you an email to follow up, kindly check on it. We hope that your next transaction will be better. Thank you for your business.
Easy to order process and quick shipping! Thank you!!!
Dear Nancy, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Easy to order by phone. Order arrived early and done correctly - even during the holiday season! Been using for over a year and always done correctly.
Dear Dr. Ronz, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Fast, accurate, polite. what more can I say?????? strongly recommend.
Dear Joan, Thank you for leaving us a review. Your feedback is much appreciated. We are happy to hear about your experience with our service. Please do not hesitate to contact us if you have any questions. We are also available on chat. Thank you for your business.
Well not to good this time. Ordeed my med and it took almost a month to get it that’s from the shipping date. It has never taken that long.
Dear Patricia, Thank you for leaving us the review. Your feedback is much appreciated. We are so sorry to hear about the situation. We are working hard to keep the delivery time shorter, however, please be aware that these are average processing and shipping times and mailing delays can occur beyond our control. Extraneous factors out of our control such as weather conditions, airport security checks and holidays may contribute to shipment delays. Please do not hesitate to contact us if you have any questions. We are also available on chat.
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