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Up North Sports

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200 reviews

4.7200 reviews
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About Up North Sports

Data updated
Website
upnorthsports.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
10 reviews
Replies to negative
73% (11/15)
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About this business

If you are here, you might need new GEAR! Check out the latest and greatest gear and accessories to fit your needs at Up North Sports! We carry a wide selection of snow and ice fishing gear, accessories, Portable Ice Houses, Flip Over Shelters and so much more! We are also continuing to expand on products for Spring/Summer. This includes Pop Up screen shelters, Electric Bikes, UPF Fishing Gear and much more! The staff of Up North Sports prides itself on product knowledge and exceptional customer service. At Up North Sports, our main focus is to outfit our customers with the proper equipment for their needs. Our salespeople won't give you any bogus sales pitches. If we don't have the proper gear for you, we will tell you so, and refer you to someone who does.We offer the highest quality products at great prices, backed by our price match guarantee. If you find the same product listed at a lower price by one of our competitors and we have it in stock, we will match it! Let Up North Sports earn your business, and you won't be disappointed – Just look at our many reviews by our current customers.

Written by the business, not verified by us.

Is Up North Sports legit?

Up North Sports (upnorthsports.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 73% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

Very helpful

Very helpful! The Gift Card that I had attempted to use for the purchase did not work . . but Up North Sports let me know of the situation and worked with me to clear up the payment situation and made sure that the item I purchased was delivered on time for christmas

Reply from Up North Sports2024-12-26

We appreciate your kind words and are glad to hear that you found our team helpful. We understand that payment issues can be frustrating, and we're happy that we were able to resolve the situation and ensure your purchase arrived on time for Christmas.

New snow gear

Ordered most of a new snowmobile set up from Black Friday deals. My order was shipped quickly and the emails kept me well informed on what was happening and the customer service was great about answering my questions.

Reply from Up North Sports2024-12-26

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with the best possible service, and we're glad you found our communication and customer support helpful. We're happy you enjoyed the Black Friday deals and hope you have a great time with your new snowmobile.

GREAT PEOPLE, HELPFUL, KNOWLEDGABLE

Staff is always super helpful and everything showed up timely!

Reply from Up North Sports2024-12-26

We appreciate your kind words! We're thrilled to hear that you had a positive experience with our staff and that your order arrived on time. We strive to provide excellent service and are glad we met your expectations.

Love working with these guys

Love working with these guys. If you have any issues you have some good Midwest folks helping you out, not a call center overseas.

Reply from Up North Sports2024-12-26

Thank you for your kind words! We appreciate your feedback and are glad to hear you had a positive experience working with us. We strive to provide excellent customer service and are proud to have a team of dedicated individuals who are always ready to assist.

I had to call in to make this order

I had to call in to make this order, the sales team did a wonderful job, was very polite and friendly.

Reply from Up North Sports2024-12-26

We appreciate you taking the time to share your positive experience. We're glad to hear that our sales team was able to provide you with excellent service.

Ordered the wrong bib pants for snowmobiling.

I purchased the wrong bib pants for snowmobiling worried about the return being in the northeast. After a quick chat with Austin, it was very great! Easy and quick! Now we’re ready to hit the trails!

Reply from Up North Sports2024-12-26

We're thrilled to hear that Austin was able to help you get the right bib pants for your snowmobiling adventures. We understand the importance of having the right gear, especially when it comes to winter sports. We're glad you found the return process easy and quick, and we hope you have a fantastic time on the trails!

Got the correct items at the right…

Got the correct items at the right price. Very prompt service.

Reply from Up North Sports2024-12-26

We appreciate your positive feedback! It's wonderful to hear that you were satisfied with our products, pricing, and delivery speed. We strive to provide a seamless and enjoyable experience for all our customers.

Great customer service

Great customer service, quick shipping etc. always a great transaction

Reply from Up North Sports2024-12-26

Thank you for your kind words! We're thrilled to hear you had a positive experience with our service. We appreciate your business and look forward to serving you again in the future.

Super service

Easy to order online. Packages are always on time.

Reply from Up North Sports2024-12-26

We appreciate your kind words and are thrilled to hear that you find our online ordering process easy and that your packages arrive on time. We strive to provide a seamless and convenient experience for our customers.

Never received the $250 coat that I…

Never received the $250 coat that I ordered. Tried to resolve through the merchant, they said they will file claim with FedEx. Two weeks later, no coat, no refund, and vendor will not respond to me with status updates. About the worst customer service I have seen in a long time. Good luck!

Reply from Up North Sports2024-12-26

We value your business and strive to provide a positive customer experience. We are sorry to hear about the difficulties you have encountered. We are committed to working with our merchants to resolve these issues and ensure a satisfactory outcome for our customers.

Found what I was looking for at a great…

Found what I was looking for at a great price

Reply from Up North Sports2024-12-26

We're so glad to hear you found what you were looking for at a great price. We strive to offer our customers a wide selection of products at competitive prices. Thank you for sharing your positive experience!

Seems great, fast shipping

I bought the Apex suit at the St Paul ice fishing show and they shipped it to my door by Wednesday I think. Super fast shipping, salesman at show was great. Haven’t worn them yet so can’t speak to warmth, had a knee injury the next weekend so I won’t be able to fish for a month anyway

Reply from Up North Sports2024-12-26

We appreciate you taking the time to share your experience with us. We're glad to hear you had a positive experience with our salesman at the St Paul ice fishing show and that your suit arrived quickly. We understand you haven't had the chance to wear the suit yet, but we're confident you'll be happy with it. We wish you a speedy recovery from your knee injury and hope you'll be back on the ice soon.

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