Exceptionally good honest advice.
Exceptionally good honest advice. Thank you Matt 😊
About Up North Sports
Data updated- Website
- upnorthsports.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 10 reviews
- Replies to negative
- 73% (11/15)
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About this business
If you are here, you might need new GEAR! Check out the latest and greatest gear and accessories to fit your needs at Up North Sports! We carry a wide selection of snow and ice fishing gear, accessories, Portable Ice Houses, Flip Over Shelters and so much more! We are also continuing to expand on products for Spring/Summer. This includes Pop Up screen shelters, Electric Bikes, UPF Fishing Gear and much more! The staff of Up North Sports prides itself on product knowledge and exceptional customer service. At Up North Sports, our main focus is to outfit our customers with the proper equipment for their needs. Our salespeople won't give you any bogus sales pitches. If we don't have the proper gear for you, we will tell you so, and refer you to someone who does.We offer the highest quality products at great prices, backed by our price match guarantee. If you find the same product listed at a lower price by one of our competitors and we have it in stock, we will match it! Let Up North Sports earn your business, and you won't be disappointed – Just look at our many reviews by our current customers.
Written by the business, not verified by us.Is Up North Sports legit?
Up North Sports (upnorthsports.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 73% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Great customer service
Great customer service. Ordered a jacket on a Sunday not remembering Monday was a holiday. I emailed them to see about trying to help get the jacket to me before the coming Saturday for a sled trip. They sent it FedEx 2day and I received Friday before I was out of work. The jacket is perfect and there customer service is top notch. Definitely recommend and will purchase from again in the future!
Refreshing Customer Service
Had an issue with a Helmet that was covered under warranty. No problems, they handled it internally and got the parts sent out immediately. Smooth service as I am typically used to but lacking in most businesses in the last 10 yrs. These guys still have it! I will go to them for future gear purchases. Keep up the great work.
MENS FXR “reputable” dealer NOT
I purchased a FXR full suite, pants & jacket at the end of the season 2025, for my son. He wore it ONE time beginning of 2026, zipper completely broke off the pants. Your company is a joke, you buy from a “reputable” dealer & you send me a return label to send them to some mom & pop shop to be fixed, in January. Replace the pants! They were worn one time, this should not happen. I will never buy from your company or recommend anyone purchase from you. The reason you use a “reputable” dealer is so you can rely on good customer service.
Great selection
Great selection, best prices and customer service that can't be beat!
Incredible experience
Incredible experience I am very happy
Up North Sports has a solid selection…
Up North Sports has a solid selection of outdoor gear that feels reliable and well-made. The ordering process was smooth, and everything arrived on time. It’s a trustworthy spot for anyone who enjoys staying active outdoors.
Fantastic prices and lightning-fast…
Fantastic prices and lightning-fast shipping! What really sets them apart, though, is the personal touch—a handwritten thank-you note made my day. It's no wonder I'm a repeat customer. Thank you for always exceeding expectations!
I want to open the business I want to…
I want to open the business I want to open the business I don money
Good app thanks apps creator it is a…
Good app thanks apps creator it is a really very good app
Customer service was next Level
Thank you so much for the excellent customer service to all the team, communication and willingness to help me with purchase has extraordinary, super fast communication and response was next level especially with the massive time difference , There is no doubt recommend buying from Up North Sports Regards Dave Mc
Everything came quickly
Everything came quickly. One of the fastest services I've seen.
Reply from Up North Sports2025-03-17
We're thrilled to hear you received your order so quickly! We strive to provide our customers with a seamless and efficient experience. Thank you for taking the time to share your positive feedback.
Monosuit
I called on a Wednesday to have a monosuit delivered for a snowmobiling trip- promised it would be here in time because they were personally picking it up from their other warehouse. Didn’t end up picking it up, long story short I had no monosuit for a snowmobile trip I had planned and no communication that it wouldn’t be here in time so I could plan an alternative. When I asked what they were planning on doing to make it right the guy had nothing to say other than cancel my order. I am super unimpressed and will never be purchasing from this website again!
Reply from Up North Sports2025-02-24
We understand your frustration with the delay in your monosuit. It's disappointing to hear that your snowmobiling trip was impacted due to this issue. We strive to provide timely and accurate information to our customers, and it seems we fell short in this instance. We appreciate you bringing this to our attention and will use your feedback to improve our processes and communication.
Ordered ice fishing bibs on Saturday…
Ordered ice fishing bibs on Saturday and they arrived on Tuesday in the Twin Cities. Had the lowest price I could find anywhere. Great service. Highly recommended.
Reply from Up North Sports2025-02-19
We're so glad to hear you had a positive experience with your recent purchase. We strive to provide our customers with the best possible service and we appreciate your kind words. We hope you enjoy your new ice fishing bibs!
509 Delta V Carbon Commander Fails Miserably
I would not recommend this product to anyone. I have owned 3 other 509 helmets that I have been satisfied with. However, 509 should be ashamed of the Delta V. Three times used, the microphone Frozen, 2 shields failed and the plug for the wire failed. BTW, when the wire fails, the heated shield doesn't work, battery doesn't change and all the systems on the helmets 509 thinks is great, turns off. I spoke to a 509 rep and he explained the helmets is being redesigned. Blamed the plug on cardo and would send me new equipment but felt we would be talking about the same issues 2 weeks later. Way to stand behind a failing product. Up North tried to help by having me talk with a 509 rep, however when I asked for a full refund 6 days ago, no one will return emails or calls. My experience is terrible.... if you want to pay 900 dollars for a helmet that will never work properly, Delta V is for you.
Reply from Up North Sports2025-02-19
We understand your frustration with the Delta V helmet and the issues you've experienced. It's disappointing to hear that your experience with the helmet has been so negative, especially after having positive experiences with other 509 helmets. We appreciate you bringing these concerns to our attention and will share your feedback with the appropriate team.
Been waiting a week for my order to be…
Been waiting a week for my order to be shipped, called CS rep and they said they were waiting on a balaclava from another warehouse. Also live in Alaska and can’t get free shipping on my order of over $100 even through USPS. So much for fast shipping or “UpNorth”
Reply from Up North Sports2025-02-12
We understand your frustration with the delay in your order and the shipping cost. We strive to provide fast and affordable shipping options, and we apologize that this experience did not meet your expectations. We appreciate your feedback and will use it to improve our services.
10/10
Great customer service and super fast shipping.
Reply from Up North Sports2025-02-12
Thank you for your kind words! We're thrilled to hear you had a positive experience with our customer service and shipping. We strive to provide excellent service to all our customers.
Everything was very easy.
Reply from Up North Sports2025-01-29
We're so glad to hear that you had a positive experience.
I had a problem with one of the screws…
I had a problem with one of the screws on my helmet, it was quickly Warrenty and resolved. Great service Thanks
Reply from Up North Sports2025-01-20
We're glad to hear that your issue was resolved quickly under warranty. We appreciate your feedback and are happy to know you had a positive experience.
Beware they won’t accept your returns
I ordered a mono suit tried it on it didn’t fit to good when I was squatting so I sent it back they state it was used when it was right out the box.
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