US Killstar (us.killstar.com) has a 4.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 73% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Everything arrived relatively quickly and I love the ankh belt. I’ve already gotten a lot of compliments in the black dress the two times I’ve worn it so far. The quality is great, the dress’s fabric is a little thicker than I would have originally expected but it breathes well and I haven’t had an issue wearing it in the summer.
I had to pay shipping$(15), it didn't fit so I had to pay to return it($20.00), pay shipping again($15) to re order the right size and it still fits wonky. Now I'm stuck with it bc I'll be damned if I'm paying another $20 to return it.
So, let's do the math.....$50 shipping for a $35 dress! I'm an idiot!
The clothes are very cute, but it always takes about 2 weeks before the orders are even shipped. It is not easy to get a hold of the company with issues either unless returning them.
I love the clothes but this company needs to do better
I love the clothes I get from you guys but you really should make reviewing the products easier and from your app… it’s weird that I can review anything. Since I can’t review clothes I’d like to say something here. You guys charge a lot of money for the clothes the company should at least give options for people who are shorter and want longer dresses, etc. I have to spend more money to get things altered and it sucks. Also the zippers that are used on dresses or anything requiring a zipper are absolutely horrible quality and get caught on the fabric easily. I’m scared I’m going to break the zipper every time on every piece of clothing I have from this company.
Shipping took foreverrrrrr. From ordering to receiving it was a good two weeks. Label created for most of that time. Quality of clothes are meh, a button came off right away. Sizing is on the smaller size. I want to love this place but I'm not there yet.
This is now the second time I've made a purchase only to find out a week later via email that several of the items in my purchase were sold out and unavailable. Didn't ask if I still wanted my order, didn't ask if I wanted to add different items, just processed it. I find it very irritating because I am usually buying a set, and obviously I want both or all of the pieces I ordered.
I would love if they could remedy this by either keeping better track of what is actually in stock to prevent overselling, or giving customers a chance to change their order if an item turns out to be out of stock. For the price you pay, you'd think the customer service would be a bit more proactive.
Spent 60+ can't use or return bag. No bag, out money
I didn't realize it's no returns on clearance. I was debating between two purses from Killstar and ordered the first one. It is way smaller and I didn't see that half the material is velvet. So now I can't return and get the other purse instead. So Im stuck with an expensive purse I can't return. So Im out my money and still dont have a bag. Never order from here again
The girls Wednesday Dress is so awesome. It is made with quality and has a lot of flare. It is EPIC! The offerings for children are fantastic, just like my personal purchases. The quality is fabulous, the delivery service is good, and I love the products!
Killstar has an incredibly unique range of products that aren't easy to find elsewhere. This, and their prompt and kind customer service, make shopping with them very inviting. I've become a repeat customer and have yet to be disappointed with any of my purchases.
I love shopping at this company. Only thing that sucks is when my order didn’t come through with the shipping company. I had Route insurance on my order and got reimbursed, which is great but would have preferred my order lol.
Thanks for resolving my issue. I’ll order sometime again in the future and will for sure select package insurance again since this seems to be an issue with the shipping company and not Killstar itself.
Thanks yall!