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Travel & Vacation

Bounce Luggage Storage

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168 reviews

4.7168 reviews
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About Bounce Luggage Storage

Data updated
Website
usebounce.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
168 reviews
Replies to negative
100% (8/8)
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About this business

Bounce is the largest luggage storage network in the world, with more than 13,000 locations in 4,000+ cities worldwide. By partnering with local businesses around the world, Bounce empowers people to be free to explore wherever they are. Through the Bounce app or website, customers can find and book luggage storage in minutes, drop off their bags, and enjoy their day hands-free.

Written by the business, not verified by us.

Is Bounce Luggage Storage legit?

Bounce Luggage Storage (usebounce.com) has a 4.7 out of 5 rating on OK.one, based on 168 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally convenient locations, noting they are extremely easy to find near major train stations, popular attractions, and local accommodations. Travelers also highlight the welcoming, helpful staff and describe the overall luggage drop-off and collection process as smooth, quick, and entirely hassle-free. However, some customers also noted frustrating issues with specific partner locations, reporting unexpected discrepancies regarding booking availability, sudden schedule changes, or capacity limits. A few reviewers were additionally dissatisfied with unexpected costs, mentioning high prices or feeling that the service did not match the perceived value.

Auto-generated from all reviews of this business. For reference only.

What people say

Great location for Euston Station

Straight across the road from the station, the guy in the shop was very helpful and make the whole process very easy. It was a bit expensive for only a few hours but the price we paid here was one of the cheapest around. I would absolutely recommend doing this as it saved us carrying a very heavy bag around all day while we waited for our train.

It’s a great location and drop off/pick…

It’s a great location and drop off/pick up simple but as others have referenced there is no security to ensure someone else doesn’t get your bag or indeed that anyone else in the cafe doesn’t help themselves as it’s just behind a moveable screen . We ended up locking our bags up together to provide securiry

R
Richard Lacey · 6 reviews · Experienced 2026-07-27 ·

So Convenient and Easy

Really easy to use, reasonably priced and better than dragging cases round Rome's cobbled streets in 40 degree heat! It feels a little strange to drop your bags at a high street boutique jewellery shop, but you need not worry. The staff were friendly and quick on pick up and drop off. Excellent service. Will use Bounce again.

Fantastic experience from start to finish

The staff at RITM Ternes were brilliant, both spoke English much better than I spoke French and were very friendly and helpful. Our luggage was stored behind a locked door behind the reception counter and the only way to get close was by swiping in to open a barrier. So all very secure. Return was just as easy as dropping off with the staff asking for a description of the bags and the drop off code before opening the barrier. A great experience and I’ll be using Bounce and RITM Ternes the next time I’m in Paris.

M
Malik Charles D. Wade I · 2 reviews · Experienced 2026-07-23 ·

Great location

Great location, service, and workers. Location was more convenient than anticipated!

K
KR · 19 reviews · Experienced 2026-07-24 ·

Directly opposite Kings Cross Stn, simple, quick & convenient.

Storage directly opposite the entrance to Kings Cross train station. No issues using the Bounce app to book in the 3 medium size cases. On arriving showed the QR code to the staff, they took the bags and I was given a small paper receipt. Returned later, handed receipt over and cases returned. As straight forward as you can make it. Location ideal for quick collection and into station for train. The storage rooms , which are pretty basic, are located beneath the William Hill betting shop and are accessed via stairs. No sure how customers with mobility issues would access it (may be a way to summons staff at the top but this wasn’t obvious to me). There is a basis price on the app per bag but then a service fee is also added at check out- total for 3 medium size cases was £18.45. Compared to £15 per case inside Kings Cross! I would definitely use this location again.

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