Saim was very helpful
I am reviewing the recent experience I had with Saim, one of the CS Specialists of Multiplier. He was very helpful, efficient, and prompt in his responses and in taking action. Thank you so much
About Multiplier
Data updated- Website
- usemultiplier.com
- Category
- Business Services
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 237 reviews
- Replies to negative
- 0% (0/46)
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About this business
Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes.We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.
Written by the business, not verified by us.Is Multiplier legit?
Multiplier (usemultiplier.com) has a 4.2 out of 5 rating on OK.one, based on 347 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff and responsive customer service team for consistently resolving inquiries quickly, politely, and very professionally. Consumers also deeply appreciate the smooth user experience and efficient assistance provided with everyday payroll tasks and official documentation needs. Though some reviewers were not happy with the overall service, mentioning severely delayed responses, unresponsiveness, and frustrating communication issues regarding payroll or system access. A few people also felt that the online platform was unnecessarily restrictive and that support members occasionally struggled to provide clear resolutions for urgent problems.
Auto-generated from all reviews of this business. For reference only.What people say
Helpful and informative
inaccurate information
inaccurate information, im running in circles
Overall Performance is Improving
The Company's overall performance appear to be improving. Which I hope would be more consistent in the future. The previous CS personnel who handled my concern was expeditious, succinct and accurate.
K2 Strategic Infrastructure's Review
Started off pretty tough with assignment customer service manager down and not able to get hold of any help. Service recovery was made and now I am ok with the support
We have had some issues with…
We have had some issues with understanding the pay slips and calculations for some of our contracts. However, Julio has been very knowledgeable and helpful in getting these resolved. It would be a little more helpful to us to have access to the billing or account department to be able to speak directly with them in the future. I really appreciate the suggestion from Julio to have a monthly meeting, I think this will help avoid some miscommunication in the future.
Does not reply to emails
Does not reply to emails. I asked a basic question about the process of signing on as a freelance worker and they ignored my emails or their email system does not work. They only seem interested in signing up more businesses to use their service.
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