For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Electronics & Technology

Userlytics

Claimed

102 reviews

4.2102 reviews
Write a review

About Userlytics

Data updated
Website
userlytics.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
70 reviews
Replies to negative
21% (3/14)
Do you own Userlytics? Claim this profile for free and start replying to reviews.

About this business

Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.

Written by the business, not verified by us.

Is Userlytics legit?

Userlytics (userlytics.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 76% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 21% of negative reviews; 70 of them were added in the last 12 months. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company, emphasizing overall reliability and satisfaction. Customers frequently praise the intuitive digital platform, noting that participating in testing projects and completing surveys is completely straightforward and genuinely enjoyable. Consumer feedback consistently highlights fast, dependable payments alongside professional communication, making it genuinely easy to earn extra money on the side. Some reviewers were not happy with the buggy screen recorder tool, which often caused technical difficulties during important testing tasks. People also mentioned that repetitive screening questions frequently led to unexpected rejections and frustrating delays before tests could even start properly.

Auto-generated from all reviews of this business. For reference only.

What people say

Easily the best

This is the best platform for giving your thoughts / opinions on various subjects. There are some quick screening questions to evaluate if you qualify for the survey. If you do qualify, then the questions are simple, relevant, and interesting. The best thing about is the incentive payments you get, which can be quite sizeable and which would take weeks to achieve with other surveys.

Until now I like it and I recommend it

I've been using Userlytics for several months. You have to be quick on accepting the tests because they are not available for a long time. But their platform functions well and until now I've never had problems. I recommend them if you are serious on taking the tests and giving your opinion in a constructive way.

Userlytics is overall a reliable…

Userlytics is overall a reliable platform for usability testing. Participating in studies is straightforward and well explained, and the payments are generally fair and on time. Sometimes there could be more tests available, but overall it’s a good way to earn some extra money on the side.

Serious company, I had a very good experience with instructions and payments

I had a very good experience with this platforms since years. PRO - very clear instructions - low learning curve - interesting arguments / test types - regular and relatively fast payments - minimal burocracy CO - often not in target - few invitations generally

Userlytics is an amazing platformUserlytics is an amazing platform for…

Userlytics is an amazing platform for user testing! It’s very intuitive and easy to use, which makes the whole experience smooth and enjoyable. I really like how you can record your thoughts in a natural and honest way, helping companies improve their products and services. It feels great to be part of something bigger—to contribute to the development of digital experiences and be part of the global community of testers. Being a tester is truly incredible. Thank you, Userlytics!

People also looked at

UserTesting4.5
Prolific
Respondent
uTest
User Interviews
Dataannotation
OneForma
Outlier