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About Userlytics
Data updated- Website
- userlytics.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 70 reviews
- Replies to negative
- 21% (3/14)
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About this business
Userlytics is a full featured state of the art user experience research platform with a global participant group of more than 2 million panelists. Since 2009, Userlytics has been helping enterprises and agencies improve the user and customer experience of their websites, apps and prototypes. With a scalable pricing model and a diverse worldwide panel, Userlytics allows brands to run both moderated and unmoderated usability studies with as many or as few participants as they choose. In addition to its testing services, Userlytics offers a variety of optional professional services including senior UX Consultants in both Europe (Madrid) and the U.S. (San Diego & Miami). The team can help clients achieve actionable UX insights, including through the use of our proprietary ULX Score, a benchmarking platform for measuring a 360º view of Appeal, Adequacy, Distinction, Usability, Trust, Performance, Affinity and Appearance.
Written by the business, not verified by us.Is Userlytics legit?
Userlytics (userlytics.com) has a 4.2 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 76% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 21% of negative reviews; 70 of them were added in the last 12 months. Last updated 2026-09-07.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, emphasizing overall reliability and satisfaction. Customers frequently praise the intuitive digital platform, noting that participating in testing projects and completing surveys is completely straightforward and genuinely enjoyable. Consumer feedback consistently highlights fast, dependable payments alongside professional communication, making it genuinely easy to earn extra money on the side. Some reviewers were not happy with the buggy screen recorder tool, which often caused technical difficulties during important testing tasks. People also mentioned that repetitive screening questions frequently led to unexpected rejections and frustrating delays before tests could even start properly.
Auto-generated from all reviews of this business. For reference only.What people say
Great opportunities
A lot of opportunities to give your opinion join in with different types of activities evaluating websites . Really interesting and good reward for your time
Really great way to make a little bit…
Really great way to make a little bit of money and helping websites improve. Userlytics have amazing customer service too so it is extremely user friendly and easy to use. If I ever have issues, it's always resolved easily. Plus it's helpful to be able to give insight to website.
I like Userlyticy
I like Userlyticy. A fair solution. - But I think Trustpilot is not needed at all. but hom it may concern. Userlytics is top.
I have recently join the app and it is…
I have recently join the app and it is really very nice and easy to use.Also the tests are very simple and they pay you the money without any fees.I’m surely give them a 5 star rating
It's easy and they pay.
It's a fair company, paying on time
It's a fair company, where you can receive tasks and you have your payment on time. I miss more amount of tasks, only
Asked them to give me a time for my…
Asked them to give me a time for my slot I could take. Never responded back. By the time they did respond back, they had filled the slot with someone else rather than simply answer me.
Really great user testing app
Really great user testing app. Really straight forward and simple to use for both clients and users.
Great paid survey provider
Instrustions and questions are set up in a way that is clear to read and understand and the payout system is per survey not a minimum amount which as a huge plus for me
Please would like more tests but over…
Please would like more tests but over all good
Very good, high-quality, and reliable application
Great website and app for participating in tests and earning money. The rewards are generous and the tests offered are numerous and interesting.
Reliable and professional.
Reliable and professional. I’ve had a great experience with Userlytics. The tests are interesting and their support team is very responsive.
Very reliable site
Very reliable site. I have been a user since 2021. It always pays for your service
Some Major Issues
I am a tester with several platforms but have deregistered with Userlytics as it is so unreliable. I regularly take tests which last 30 mins or more, but then fail to upload to userlytics and therefore I do not receive payment and waste a lot of time I could be giving to other platforms instead. They appear to blame Iphone IOS each time, but this isn't the issue - their app is painfully slow and for some reason extremely resource heavy - causing 9/10 uploads to fail. I have therefore moved to work only with the other platforms I am registered with who's apps and website uploads are slick and pain free - and payment guaranteed
Easy, effortless, and trasnparent
I love the fact that they are transparent and quick with the whole processes. Even though the number of surveys maybe less, whatever we get to complete is easily and effortlessly sent to our paypal so easily. No hassle of clicking to withdraw or the like...Well done guys, just that try and get in more clients, so more surveys, and increased amounts for us users. Well-done!
Not only did the surveyor make it…
Not only did the surveyor make it simple and painless, the back office team and specifically Carlos made getting paid easy. I strongly suggest and recommend them. Don W. Raymore, MO
eExcellent, User-Friendly Platform with Great Support.
The user testing platform was intuitive and easy to navigate. Instructions were clear, and the process of completing tasks felt smooth. The team also provided timely feedback on my submissions, which helped me improve my work. Great overall experience.
Good company, user-friendly platform, trustworthy and secure
The tester's platform is very user friendly and everything necessary to perform the test was spelled out for me, including how long it would take and how much I would get paid. The instructions were simple to follow and it was a fun test. I had to make a change to my PayPal email and was very pleasantly surprised when I was required to provide documents proving my identity. It made me feel good to know they take account security seriously. I look forward to my next test.
Awesome plateform
The support team is real fast for assistance compared with to other « same » platforms. Big up for Userlytics ! - A Tester
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