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Shopping & Fashion

U.S. Polo Assn.

201 reviews

3.8201 reviews
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About U.S. Polo Assn.

Data updated
Website
uspoloassn.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
0% (0/54)
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Is U.S. Polo Assn. legit?

U.S. Polo Assn. (uspoloassn.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-11.

What people say

L
LYNETTE WILSON美国 · 1 review · Verified · Experienced 2026-07-22 ·

Great pricing

Great pricing. Love the quality and fast delivery

A
Angella Burton美国 · 1 review · Verified · Experienced 2026-07-28 ·

I love this sight I never have any…

I love this sight I never have any problem with it, at one point I did have a little issue an right when I text them it was fixed,an thier price is very good too would recommend friends an families to this sight,I love my perches an price for all my items

S
Sara Awaise美国 · 1 review · Verified · Experienced 2026-07-28 ·

I placed my order two days ago before…

I placed my order two days ago before ordering it was saying estimated time for delivery is July 29-30 but it’s still not shipped . And I tried 15 times calling customer service to get an update on my order but there was no response .

N
Nana Antwiwaa Addo美国 · 1 review · Verified · Experienced 2026-07-22 ·

I never received my package even though…

I never received my package even though they claim it was delivered. Was never notified of delivery non what so ever

Y
Youssef Edris美国 · 1 review · Verified · Experienced 2026-07-21 ·

It's amazing very good material good…

It's amazing very good material good quality ilove it

J
Joni Hafner美国 · 9 reviews · Verified · Experienced 2026-07-21 ·

Fast shipping!

Fast shipping, darling shirt, great price! Thank you’

L
LOPEZDIEZ/JESUS美国 · 5 reviews · Verified · Experienced 2026-07-25 ·

Everything

Everything! Great service!

D
Denise E.美国 · 1 review · Verified · Experienced 2026-07-20 ·

My items were nicely wrapped and came…

My items were nicely wrapped and came on time.

T
Tony Ramirez美国 · 1 review · Verified · Experienced 2026-07-21 ·

Good Quality

Good service

E
Edward Woodward美国 · 6 reviews · Verified · Experienced 2026-07-17 ·

Chris over at the outlets at Cabazon…

Chris over at the outlets at Cabazon was excellent

L
Luis Reyna美国 · 1 review · Verified · Experienced 2026-07-21 ·

On time shipping

On time shipping, and easy to navigate website

C
Christopher S美国 · 3 reviews · Verified · Experienced 2026-07-28 ·

Great selection

The selection

b
bruce sharek美国 · 1 review · Verified · Experienced 2026-07-28 ·

large selection

C
C K美国 · 2 reviews · Verified · Experienced 2026-07-21 ·

Sizes not suitable

Items were smaller than expected and website does not provide a link to where I can return the items!

A
Ali Ansari美国 · 1 review · Verified · Experienced 2026-07-20 ·

Poor Delivery Handling and Unacceptable Customer Service

My order was lost because it was left in a public walkway instead of being delivered to the designated mail room or a secure location on the property. I reported the issue, but I was not provided with any ticket number, case reference, or formal record of my claim. The only response I received verbally was that I need to place the order again, and that you will investigate with the courier. I was also told that because I did not purchase delivery insurance, there is nothing you can do. My concern is this: I purchased an item online, but it was never safely delivered to me. The package was left in a public area where it was vulnerable to being lost or stolen. Can this reasonably be considered a completed delivery? I do not believe the responsibility should fall on the customer when the delivery instructions were not properly followed. Leaving a package in an unsecured public area is not an acceptable delivery practice. I am very disappointed with the way this situation has been handled. I expected better customer service and a proper investigation rather than being asked to reorder the item and accept the loss. I would appreciate a formal review of this case and a fair resolution.

L
Lilian美国 · 2 reviews · Verified · Experienced 2026-04-10 ·

The shirts were cheap looking

The shirts were cheap looking. Not genuine. And that company robbed me of $15 for delivery charges. Obviously, I returned their cheap shirts.

F
Fiona Prescott英国 · 31 reviews · Experienced 2026-07-23 ·

Order no USPA239897

Order no USPA239897. I bought items total £135.00 Trying to return an. Item, a gingham womens shirt as not as advertised. I have until 17 August 26 to return. I keep getting an error code. I emailed company they sent a link, having same issues. Try contacting them no help whatsoever. Stay away from This company quick to process and take your money. Problems to return fir a refund.

T
Thomas Southwick美国 · 1 review · Verified · Experienced 2026-07-24 ·

Very easy to use the website

A
Asim Vohra美国 · 1 review · Verified · Experienced 2026-07-17 ·

It’s good and reliable to get home…

It’s good and reliable to get home delivery

P
Paul Paron美国 · 1 review · Verified · Experienced 2026-07-23 ·

One $20 dollar order and I get like 15…

One $20 dollar order and I get like 15 or 20 pieces of spam email. Never again