waste of time
Drove 35 minutes to see the storage unit and the storage unit representative did not have access to the units. I would of loved a call to let me know even if I was already on the way. Complete waste of my time.
About USSelfStorage.com
Data updated- Website
- usselfstorage.com
- Category
- Home & Garden
- Location
- United States · North Miami Beach
- Status
- Unclaimed
- Replies to negative
- 7% (1/15)
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Is USSelfStorage.com legit?
USSelfStorage.com (usselfstorage.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 82% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 7% of negative reviews. Last updated 2026-08-12.
What people say
Excellent customer service
Excellent customer service, the staff is very friendly and helpful. They explained everything perfectly and made some helpful suggestions regarding packaging products that they have available on sight.I was very satisfied with the security and the accessibility of the property.
What great service
What great service. The gentleman took his time to show me two units. I highly recommend.
Perfect from start to finish
Perfect from start to finish. I was greeted like family, shown a storage option and we completed the agreement then I was on my way!
Westley was a 5 Star employee
Westley was a 5 Star employee . All around Great Guy. Thank you.
I would highly recommend this place…
I would highly recommend this place John overton was very polite and very helpful he made sure we understood how everything worked before leaving .The premises are clean and great prices..
I was very pleased with my service
I was very pleased with my service. I received an email response immediately, after sending my information to reserve the unit. The manager, Todd, from the site I chose to rent from called me immediately. I went to the site and was greeted promptly and with a smile. And within minutes, I saw the storage unit and signed up to rent it. I wish all things worked that smoothly.
Im very please with the employees
Im very please with the employees, they were great, explain everything i need to know. Thank you Licha Ojeda
I have the most amazing experience in…
I have the most amazing experience in the store,
Excellent service
Excellent service, clean & as advertised
Very nice people easy to work with…
Very nice people easy to work with clean facilities I felt safe leaving my stuff there a great experience
Great service
Very helpful and friendly customer…
Very helpful and friendly customer service
Dude! Don’t call me so early on a Saturday!!!
Dude! Train you’re staff not to call before 9-10 am on the weekend. Do you know what the weekend is for? SLEEPING IN!!!!!!! Dammit!!! I may change places now just because of that one Ill placed call at 0836 in the morning. Just because your employee is up and awake doesn’t mean your customers need to be !
Excellent service
Excellent service. Very clean facility.
Excellent service!
Excellent service! I didn't end up going with their storage unit, but the customer service was phenomenal! The pricing was reasonable as well. I'd totally recommend them.
Helpful and truly insightful on local…
Helpful and truly insightful on local market prices. Understood what I was and am looking for. Did not tease me with different storage providers and locations that did not relay same information. Very accurate, reliable, trustworthy, easy to manage, and worth mine and yours time.
Thank you
Thank you Candice got your help Tuesday I appreciate your patience and service.
We haven't actually used storage yet…
We haven't actually used storage yet but reserving it was easy and reasonably priced.
excellent customer service quick and…
excellent customer service quick and easy great prices