VA Claims Insider is an education-based Coaching and Consulting company for disabled veterans exploring eligibility for increased VA disability benefits.We also connect veterans with independent medical professionals in our referral network for medical examinations, disability evaluations, and credible Nexus Letters for a wide range of disability conditions.
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Is VA Claims Insider, LLC legit?
VA Claims Insider, LLC (vaclaimsinsider.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-06.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable staff for their dedication, helpful guidance, and consistent support throughout the entire claims process. Consumers also deeply appreciate the helpful instructional videos and educational resources that make navigating complex paperwork much easier to understand.
However, some people mentioned experiencing frustrating changes in their assigned coaches without prior notice, noting that representatives occasionally lacked preparation or struggled to provide clear answers during scheduled calls. A few reviewers also raised concerns regarding the high service costs and unexpected fees, feeling that the overall program was expensive to maintain compared to other options.
Auto-generated from all reviews of this business. For reference only.
My life coach, Gil Shuga did an excellent job. He was professional and personal. Very informative and attending the workshop classes was extremely instrumental as well.
Reply from VA Claims Insider, LLC2026-01-09
Desmond, thank you for your kind words! We’re thrilled to hear that Coach Gil Shuga provided professional, personalized guidance and that the workshop classes were so helpful. We appreciate your trust in VA Claims Insider and are glad to have supported you on your journey.
Rachelle Seaberry, my coach...Always professional, polite, clear and concise!
Reply from VA Claims Insider, LLC2026-01-09
Charles, thank you for sharing your feedback! We’re glad to hear that Coach Rachelle Seaberry provided professional, clear, and polite guidance throughout your journey. We appreciate your trust in VA Claims Insider and are happy to have supported you!
Coach Michael has done a fantastic job of guiding me to increase my rating. I would highly recommend VA Insider and Coach Michael.
Reply from VA Claims Insider, LLC2026-01-12
Don, thank you for your feedback! We’re thrilled to hear that Coach Michael provided fantastic guidance and helped you work toward increasing your rating. Your recommendation means a lot to us, and we’re glad we could support you throughout the process.
As a Vietnamese veteran I have been in the Va system since1971 was discharged at 100% but lost everything at my first post discharge exam. Always have felt cheated out of a fair rating. It took me years to finally get back to a 100% rating that I feel I should have had years ago thanks you VA claims insider and especially coach Sandr.
Reply from VA Claims Insider, LLC2026-01-09
Dave, thank you for sharing your story and trusting us with your journey. We’re honored to have helped you regain the 100% rating you deserved, especially after such a long and challenging experience. Coach Sandra and the VA Claims Insider team are proud to have supported you every step of the way, and we truly appreciate your kind words.
Well I was at a standstill with my initial claim being denied. I took a friends advice and signed up with VACI, VA claims insider, I’m glad I did. My coaches, especially Joel Rivera, were knowledgeable and gave me the strategy and information I needed to successfully file my HLR and succeed where I had initially fell short.
Reply from VA Claims Insider, LLC2026-01-09
Frank, thank you for sharing your experience! We’re thrilled to hear that our team, especially Coach Joel Rivera, was able to provide the strategy and guidance you needed to move forward successfully. It’s wonderful that your HLR led to a positive outcome after your initial claim challenges. We truly appreciate your trust in VA Claims Insider and are honored to support you on your journey.
Without VA claims insider I would have never made it to 100%, the new claims that were recently added by the VA I would have never known about and the help with adding all the different forms was greatly appreciated. Thank you, I would definitely recommend them to anyone thats trying to get a higher rating.
Reply from VA Claims Insider, LLC2026-01-09
Thank you so much for sharing your experience and for your recommendation! We’re honored to have been part of your journey to achieving a 100% rating. Navigating new VA claims and the required forms can be overwhelming, and we’re glad our team was able to provide the guidance and support you needed along the way. Your kind words truly mean a lot to us, and we appreciate your trust in VA Claims Insider.
My issue is that I did all the work. Yes, you had me watch a lot of YouTube videos, but beyond that, you scheduled an appointment with a physiologist to be re-evaluated—at an additional charge. I also had to deal with three different coaches/contacts, many of whom were very slow to respond or never replied at all.
When I spoke with Coach Laura Morato, I simply asked what services were provided that resulted in charges totaling over $9,000.00. I did not receive an answer.
Reply from VA Claims Insider, LLC2026-01-09
Thank you for sharing your feedback. We’re sorry that your experience did not meet expectations.
We understand your concerns about feeling that much of the work fell on you, the additional charge for a re-evaluation, and the frustration of working with multiple contacts who were slow to respond or unresponsive. These concerns are taken seriously, and we are reviewing our internal processes to improve communication, continuity, and the overall client experience moving forward.
Thank you for taking the time to share your perspective.
Throughout the process of increasing my rating, I was thoroughly impressed by two things: the amount of available information from VACI and my coach's efforts to get this information into my hands. Each claim process was presented with CFR references, training videos, and live Zoom sessions. Hearing and seeing what other vets experienced in their journey gave me the confidence to tackle my own. Hats off to coach Evan Cunningham and the rest of the VACI team. You truly led the way in putting my interests first. Thank you!
Reply from VA Claims Insider, LLC2026-01-08
Thank you for the kind words! We’re glad the resources and guidance provided helped build your confidence throughout the process. We appreciate the shoutout to Coach Evan Cunningham and the VACI team and are honored to have supported you on your journey 🇺🇸
My coach Brandon Ellison was kind, understanding,extremely patient and highly knowledgeable in guiding me through this challenging time.
Reply from VA Claims Insider, LLC2026-01-05
Thank you for taking the time to share your experience! We’re so glad to hear that Brandon provided kind, patient, and knowledgeable support during such a challenging time. Your feedback truly means a lot, and we appreciate the trust you placed in our team.
I truly appreciate the service and care from Coach Tony. The website was easy to navigate, and the videos thoroughly prepared me for every step of the process, including the C&P exam. I submitted my claim on December 3rd, had my C&P exam scheduled by December 17th, and received my increase from 70% to 90% on December 23rd. VA Claims Insider is definitely good to go. Thank you!
Reply from VA Claims Insider, LLC2026-01-02
Thank you so much for sharing your experience! We’re thrilled to hear that Coach Tony’s guidance, our website, and the training videos helped you feel fully prepared every step of the way. Congratulations on your increase from 70% to 90%—that’s fantastic news, especially with such a quick turnaround. We truly appreciate your trust in VA Claims Insider and are grateful for your recommendation. Thank you for allowing us to be part of your journey!
i had a great person which i could talk to with my concerns. with his prompt response and his way of transferring information to me helped me understand.
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Reply from VA Claims Insider, LLC2026-01-02
Thank you for your kind feedback! We’re glad to hear that you felt comfortable discussing your concerns and that the prompt responses and clear communication helped you better understand the process. We truly appreciate you taking the time to share your experience!
great communication, great service, spoke to where i could understand things and if i didnt helped me to understand things better. all around best experience i could have ask for. thank u all so much for helping and working with us.
Reply from VA Claims Insider, LLC2026-01-02
Thank you so much for your kind words! We’re happy to hear that our communication and service made everything easy to understand and that you had such a positive experience overall. Your appreciation truly means a lot to our team. Thank you for trusting us—we’re grateful to have worked with you!
Josh Fleming!!
He made the difference with his knowledge.
Reply from VA Claims Insider, LLC2026-01-02
Thank you for your feedback! We’re so glad to hear that Josh Fleming’s knowledge made such a positive difference for you. We appreciate you taking the time to share your experience and are happy we could support you!
I was approved four days after completing my medical review!
Reply from VA Claims Insider, LLC2026-01-02
Thank you for your review! We’re thrilled to hear about your great results and such a quick approval after completing your medical review. Congratulations, and thank you for trusting us to support you through the process!
Natalie Jones is awesome, she kept me pushing forward throughout this sometimes frustrating process. Thank you!
Reply from VA Claims Insider, LLC2026-01-02
Thank you for your kind words! We’re so glad to hear that Natalie Jones was able to support and motivate you throughout the process. We know it can be frustrating at times, and we’re grateful you trusted us to be part of your journey. Thank you for sharing your experience!
Coaches worked with me and recommended forms and reviewed my documents before I submitted them!
Reply from VA Claims Insider, LLC2026-01-02
Thank you for your review! We’re glad to hear that our coaches were readily available and worked closely with you by recommending the appropriate forms and reviewing your documents before submission. We appreciate the opportunity to support you and are grateful for your trust!
Best money I ever spent! Special shout out to my coach, Michael Ashberry. He developed the strategy to get me to a full 100% rating as I've been battling for multiple years to get an increase from 70%. He answered all my questions and was incredibly professional and friendly to work with. He continually reached out to me to see how the process was moving along and whether I had any additional questions. Couldn't have done it without his guidance and assistance...EXTREMELY pleased with all the help that was provided and highly recommend it to my fellow vets.
Reply from VA Claims Insider, LLC2026-01-02
Thank you so much for sharing this incredible feedback! Congratulations on achieving a full 100% rating, that’s a huge milestone, and we’re honored to have supported you along the way. A special thank you for recognizing Coach Michael Ashberry; we’re thrilled to hear his strategy, professionalism, and ongoing support made such a meaningful difference after years of effort. Your recommendation means a great deal to us, and we’re truly grateful for your trust. Thank you for allowing us to assist you on your journey!
Coach Anthony Brown did a fine job,he understands the va process and guided me through it.
Reply from VA Claims Insider, LLC2026-01-02
Thank you for your review! We’re glad to hear that Coach Anthony Brown’s guidance and understanding of the VA process helped you navigate everything smoothly. We appreciate your feedback and are happy to have supported you!
Outstanding team. You know exactly how to guide members to achieve proper ratings that they deserve.
Thank you for all you do.
Reply from VA Claims Insider, LLC2025-12-24
Thank you so much for your kind words! We truly appreciate your feedback and are grateful for the opportunity to support our members. Our team is committed to providing clear guidance and advocacy to help veterans pursue the ratings they deserve. Thank you for trusting us, we’re honored to be part of your journey.
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