VA Claims Insider is an education-based Coaching and Consulting company for disabled veterans exploring eligibility for increased VA disability benefits.We also connect veterans with independent medical professionals in our referral network for medical examinations, disability evaluations, and credible Nexus Letters for a wide range of disability conditions.
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Is VA Claims Insider, LLC legit?
VA Claims Insider, LLC (vaclaimsinsider.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-06.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable staff for their dedication, helpful guidance, and consistent support throughout the entire claims process. Consumers also deeply appreciate the helpful instructional videos and educational resources that make navigating complex paperwork much easier to understand.
However, some people mentioned experiencing frustrating changes in their assigned coaches without prior notice, noting that representatives occasionally lacked preparation or struggled to provide clear answers during scheduled calls. A few reviewers also raised concerns regarding the high service costs and unexpected fees, feeling that the overall program was expensive to maintain compared to other options.
Auto-generated from all reviews of this business. For reference only.
I had a great coach, Michael Ashberry. Michael virtually held my hand every step of the way and was very patient when I didn’t quite understand something. Michael is always upbeat, positive and he made me feel as though I was his only client. The game plan that Michael laid out was successful. Michael continues to check in with me periodically.
Reply from VA Claims Insider, LLC2025-11-24
Robert, thank you for sharing your experience! We’re so glad to hear that your coach was patient and supportive every step of the way. Guiding veterans through the VA claims process and making it as clear and manageable as possible is what we strive for, and it’s wonderful to know we could do that for you.
The best VA assistant I received trying to file a claim. They are with you every step of the way.
Reply from VA Claims Insider, LLC2025-11-20
Christopher, thank you so much for your kind words. We’re grateful for the opportunity to support you through the claims process, and we’re glad to hear you felt supported every step of the way.
VA Insider was very helpful in helping me navigate my VA disability, which allowed me to increase my rating.
Reply from VA Claims Insider, LLC2025-11-20
Thank you for sharing your experience. We’re glad to hear that our team was able to help you navigate the VA disability process and achieve an increase in your rating. It’s our honor to support veterans, and we appreciate you trusting us to be part of your journey.
My experience with VA Claims Insider has been overwhelmingly positive, and a major part of that is due to the exceptional guidance I received from my counselor, Michael Ashberry. From the very beginning, Michael walked me through the entire process step by step with patience, clarity, and genuine understanding. Knowing that he personally went through VA Claims Insider and successfully achieved his own 100% rating made his support even more reassuring. He truly understands what veterans are going through and what it takes to succeed in the claims process.
Michael’s knowledge of how VA ratings work, what claim raters look for, and how to present evidence effectively was invaluable. He never rushed me, always made sure I understood each step, and consistently kept me on track. Under his direction, I was able to reach my 100% rating in just 60 days, an incredibly fast turnaround that I would not have achieved on my own.
As a whole, VA Claims Insider does an excellent job educating its clients on how the VA claim process works, what the VA looks for, and how disability ratings are calculated.
Overall, my experience was smooth, informative, and successful. With a knowledgeable counselor like Michael Ashberry and a company that truly understands the system, the process becomes much less overwhelming. As long as you follow the guidance and do your part, you will absolutely see results. I’m extremely grateful for the support and highly recommend VA Claims Insider to other veterans looking for the help they deserve.
Reply from VA Claims Insider, LLC2025-11-21
Thank you so much for sharing your experience! We’re honored to have supported you throughout your journey, and it means a lot to hear that our team’s guidance and encouragement made a difference. Walking alongside veterans every step of the way is what we’re here for, and we’re thrilled we could help you navigate the process. Your kind words truly mean the world to us.
Hello, even though this was a long process for me. The VA CLAIMS Insider group remained optimistic and encouraging when I was not. All though I talked to multiple people during my journey each one was equally helpful. Thank you for this most needed service. I would not have known what steps to take without this group. An old fashioned xoxo!
Reply from VA Claims Insider, LLC2025-11-21
Sabrina, thank you so much for sharing your experience! We’re honored to have supported you throughout your journey, and it means a lot to hear that our team’s guidance and encouragement made a difference. Walking alongside veterans every step of the way is what we’re here for, and we’re thrilled we could help you navigate the process.
Collecting money from a HLR is crap when there is no coaching or help provided but denied. Leaving it solely on the respof the Veteran. There for you did nothing to earn anything of the increase if won.
Reply from VA Claims Insider, LLC2025-11-21
We’re sorry to hear about your experience and appreciate you sharing your feedback. Our goal is always to provide guidance, support, and clarity throughout the VA claims process. If you feel that your case did not receive the support you expected, we would like the opportunity to review it and address any concerns. A member of our team will be reaching out to you.
A lot of consistent easy communication from Jena. Made the process really simple and easy to understand. The coaching was huge
Reply from VA Claims Insider, LLC2025-11-19
Thank you so much for your kind words! We’re thrilled to hear that Jena’s clear and consistent communication helped make the process simple and easy to understand. It’s wonderful to know the coaching made such a big impact for you. We truly appreciate you taking the time to share your experience! If you ever need anything in the future, we’re here to help.
My coach reveiwed my records and provided recommendations for appropriate evidence required for a migraine claim that I was unaware of. After following his advice and obtaining the proper medical evidence, I was awarded a 50% rating for migraines.
Reply from VA Claims Insider, LLC2025-11-19
Thank you so much for sharing your experience! We're thrilled to hear that your coach was able to review your records thoroughly and guide you toward the evidence needed for your migraine claim. It’s great to know that the recommendations helped you secure a 50% rating, congratulations!
Our goal is always to empower veterans with the information and support they need to strengthen their claims, and your feedback lets us know we’re on the right track. If you need anything else moving forward, we’re always here to help!
They did what they said they would do. They took me from 10% to 70%
Reply from VA Claims Insider, LLC2025-11-19
Thank you for sharing your experience! We’re glad to hear we delivered on our promises and helped you move from 10% to 70%. Your trust means a lot to us, and we’re grateful for the opportunity to support you. If you need anything moving forward, we’re always here to help.
Michael, thank you for your feedback! We’re glad to hear that Evan has been keeping in touch and providing consistent support. We appreciate you taking the time to share your experience, and we’re always here if you need anything further.
I appreciate the professional guidance in the journey to getting what all veterans deserve. I appreciate the fact VA CLAIMS INSIDER hammers that home with their unmatched understanding of what seems like a complicated and difficult system.
Reply from VA Claims Insider, LLC2025-11-18
Tim, thank you so much for your thoughtful feedback. We’re truly honored to support you on your journey and to help bring clarity to a system that can often feel overwhelming. Our team is committed to ensuring veterans receive the benefits they’ve earned, and it means a great deal to know our guidance made a positive impact. We appreciate you and your trust in us.
When I started the process they were in a transition and it was a bit chaotic.I got the feeling that case load increased significantly for coaches.Messages are eventually returned though it can take a few days.Did not run into anything that it caused a problem.They partner with telemedica which provides extremely helpful Nexus assistance.The services provided arent cheap but if you look at it as a cost to benefit or return on investment its almost reasonable.
Reply from VA Claims Insider, LLC2025-11-19
Thank you for sharing your experience. We appreciate your patience during our transition period and are glad to hear that, despite the delays, you still received the support you needed. Our team works hard to respond as quickly as possible, and feedback like yours helps us continue improving. We are also happy to hear that Telemedica’s Nexus support was helpful for you. Many veterans find that service to be a valuable part of their overall claim strategy.
We understand that our services are an investment, and we appreciate you recognizing the cost to benefit and return on investment. Our goal is always to provide guidance and resources that truly help veterans get the rating they deserve.
From the beginning to the end. 30-100% in less than 3 months. They helped teach and guide me. They stayed in touch a d supported me.
Reply from VA Claims Insider, LLC2025-11-17
Thank you so much for sharing your experience! We’re thrilled to hear that you went from 30% to 100% in under three months. Our team is dedicated to providing clear guidance, education, and consistent support every step of the way, and it means a lot to know you felt that throughout the process. Congratulations on your well-deserved increase, and thank you for trusting us to be part of your journey!
Before working with VA Claims Insiders I was at 0%, now I am at 90%! I thank God and VA Claims Insiders for making that possible.
Reply from VA Claims Insider, LLC2025-11-17
Wow, congratulations on your increase! We’re thrilled to have been part of your journey from 0% to 90%. It’s incredibly rewarding to know our guidance made a real difference. Thank you for trusting VA Claims Insider, and we’re always here if you need support in the future!
What makes this "company" so great from the top down to the initial phone call you get reminded the "we deserve". We spend so much time serving others it is difficult to feel like you as an individual deserve this top notch brotherhood.
AJ squared away
Aim high and achieve.
Reply from VA Claims Insider, LLC2025-11-17
James, thank you for sharing your experience! We’re thrilled to hear that our team made you feel valued and supported from the very first call. AJ and the rest of our team are dedicated to helping veterans achieve the ratings they deserve, and it’s wonderful to know you felt that brotherhood and encouragement throughout the process.
I had previously tried to get a rating, without success. With the guidance of Coach Joel, I quickly got my 10% rating. I am now looking forward to possibly growing that rating, with more guidance. VA Claims Insider is here to help.
Reply from VA Claims Insider, LLC2025-11-17
Chuck, thank you for sharing your experience! We’re so glad Coach Joel was able to guide you to your 10% rating and help you achieve success where previous attempts fell short. We’re excited to continue supporting you as you work toward potentially increasing your rating, and we’re always here to help every step of the way.
Thank you, VA Insider, for your assistance with my claims. I trusted the process, became well-informed, and ultimately received the appropriate rating. Your guidance made a real difference, and I’m truly grateful. I will definitely be recommending your services to my friends.
Reply from VA Claims Insider, LLC2025-11-17
Steven, thank you for sharing your experience! We’re thrilled to hear that our guidance helped you feel informed and confident throughout the process, and that you received the rating you deserved. Your trust means a lot to us, and we’re honored that you plan to recommend our services to your friends.
I received EXCELLENT service from VA Insiders. Mr. Jamie Castro, my counselor, was always very professional and proactive on my case. Without his help, I would have never gotten my VA Claim processed. Thank you so much, VA Insiders.
Reply from VA Claims Insider, LLC2025-11-17
Thank you for your kind words and for sharing your experience! We’re so glad to hear that Jamie provided you with professional, proactive support throughout your claim process. Your success is exactly what we strive for, and we’re honored to have been able to assist you. Congratulations on getting your claim processed and thank you for choosing VA Claims Insider.
This company is hands down LEGIT! Listen up, if you are on the fence or not sure you need help, don’t waste anymore of your time fighting alone. I was only able to get 40% alone. They took me from 40-80 then 80-90, and just last week I finally crossed the finish line with 100. These people have the resources and knowledge to help you, thanks to my first coach Andrew and my last coach Eric! Both of you were extremely helpful and I sincerely appreciate everything you did!
Chris !
Reply from VA Claims Insider, LLC2025-11-14
Chris, thank you so much for sharing your experience! We’re thrilled to hear how far you’ve come, and we’re honored to have been part of your journey. Going from 40% all the way to 100% is a huge accomplishment, and your coaches Andrew and Eric will be grateful for the shout-out; they work hard for veterans like you. We truly appreciate your trust in us, and we're glad you never had to fight this alone. Congratulations on reaching the finish line!
Al, thank you so much for your kind words! We’re thrilled to hear that Coach Jaime Castro provided you with a great experience. We’ll be sure to share your feedback with him; he’ll really appreciate it!
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