VA Claims Insider is an education-based Coaching and Consulting company for disabled veterans exploring eligibility for increased VA disability benefits.We also connect veterans with independent medical professionals in our referral network for medical examinations, disability evaluations, and credible Nexus Letters for a wide range of disability conditions.
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Is VA Claims Insider, LLC legit?
VA Claims Insider, LLC (vaclaimsinsider.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-06.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable staff for their dedication, helpful guidance, and consistent support throughout the entire claims process. Consumers also deeply appreciate the helpful instructional videos and educational resources that make navigating complex paperwork much easier to understand.
However, some people mentioned experiencing frustrating changes in their assigned coaches without prior notice, noting that representatives occasionally lacked preparation or struggled to provide clear answers during scheduled calls. A few reviewers also raised concerns regarding the high service costs and unexpected fees, feeling that the overall program was expensive to maintain compared to other options.
Auto-generated from all reviews of this business. For reference only.
Coach Tony supported and guided me through my claim. Even after I received a denial, Coach Tony helped me submit a Higher Level Review which ultimately got approved at 100% permanent and total! Thank You VA Claims Insider, LLC and Coach Tony for changing my life!
Carman L. USMC
Reply from VA Claims Insider, LLC2025-12-02
Tony, thank you so much for sharing your story! We’re thrilled to hear that Coach Tony was able to guide you through the Higher-Level Review and help you achieve a 100% permanent and total rating. Congratulations on this life-changing outcome! We’re honored to have been part of your journey and appreciate your trust in VA Claims Insider.
Va claims insider and my coach was an excellent guide during my claims process. I was surprised by the immediate follow up, information and overall insight that helped my claims process.
Reply from VA Claims Insider, LLC2025-12-02
Edmond, thank you for your kind words! We’re thrilled to hear that your coach provided timely guidance and valuable insight throughout your claims process. It’s our goal to make the experience as smooth and informative as possible. Congratulations on your progress, and we’re always here to support you!
A great coaching staff at VACI helped keep me on task and win my VA claim. Thank you!
Reply from VA Claims Insider, LLC2025-12-02
David, thank you for your review! We’re glad to hear that our coaching team helped keep you on track and supported you through a successful claim. Congratulations on your win and thank you for trusting VACI. If you ever need anything else, we’re here to help!
Knowing what I deserved and what I needed to do to get.it!
The agent was very knowledgeable and understood what I deserved and how to apply to get it! She reviewed my original claim and and immediately knew that I should have received a higher rating and she also walked me through the process of submitting my claim for an increase in my rating.
Reply from VA Claims Insider, LLC2025-12-02
Booker, thank you for sharing your experience! We’re so glad to hear that our team member was able to guide you through your claim, review your original rating, and help you pursue the increase you deserved. Our goal is always to empower Veterans with clarity, confidence, and the support needed throughout the process.
VA Claims Insider is wonderful. I had no idea how to file a claim or even know how the VA works. They are very knowledgeable and have a great process to help you. At first I was nervous and unsure about the process. But the coaches are very helpful. I am so thankful and grateful for my coach Michael Ashberry. He takes times to explain and is very patient in helping me with any questions or filling out forms. But what I am mostly thankful for is that he has given me confidence and a belief in myself. He has become more than my coach, he has become my brother. VA claims insider is a family that supports you.
Reply from VA Claims Insider, LLC2025-12-01
Thank you so much for sharing your experience! We're thrilled to hear that our process helped make things clearer and that you felt supported every step of the way. It’s wonderful to know that Coach Michael Ashberry made such a positive impact his patience, guidance, and commitment to empowering veterans truly reflect what we strive for as a team.
The knowledge and experience with Andrew. He was friendly and helpful with dealing with my claim. What was also great was the fast response and results with my claim. He helped me going from 90 to 100. I am very grateful to him and his team.
Reply from VA Claims Insider, LLC2025-12-01
Kevin, thank you for sharing your experience! We’re thrilled to hear that Andrew and the team were able to guide you so effectively and provide fast, helpful support. Congratulations on your increase from 90 to 100 we’re so glad we could be part of your journey and help you achieve this outcome. Your gratitude means a lot to us!
Knowledge was above and beyond. I followed my coaches guidance and at first claim was denied then did HLR and got my claim approved and was reassured.
Reply from VA Claims Insider, LLC2025-12-01
Ronald, thank you for sharing your experience! We’re glad to hear that our guidance helped you navigate the process, even after an initial denial. It’s fantastic that your HLR was successful and that you felt reassured along the way. Our team is committed to supporting veterans every step of the journey, and we’re thrilled to have been able to help you achieve a positive outcome!
The Insider rep walked me through the complete process! Instructions on highlighting critical points to strengthen your case! I didn’t believe that I had a chance! But with their help and guidance I got through with amazing results! Very happy with the complete progress!
Reply from VA Claims Insider, LLC2025-12-01
Thank you for sharing your experience! We're so glad to hear that our step-by-step guidance helped you feel confident throughout the process. Our team is committed to making sure every veteran understands what’s needed to strengthen their case, and it’s great to know the support made a difference for you.
I started with VA Claims Insider after seeing an ad but I wasn’t sure how they would do. They are very professional and my Coach Tony walked me through the program and all options. There were educational videos to assist with filing paperwork and walking you through the various steps needed to file a claim, Supplemental Claim, Higher Level Review, or Board Appeal.
When my rating was increased my Coach was just as excited for me as I was. Thank you Coach Tony.
I think people are scared off when they see there are costs associated with receiving a higher rating but I believe those costs are so minimal in the long run based on what you gain. Think about the ROI.
Thank you for your assistance.
Semper Fi
Reply from VA Claims Insider, LLC2025-11-26
Thank you so much for sharing your experience! We’re thrilled to hear that our team and especially Coach Tony was able to guide you through the process with professionalism, clarity, and genuine support. It’s wonderful to know that the educational resources and step-by-step guidance helped you feel confident throughout your claim journey.
We love celebrating wins with our Veterans, and we’re glad Tony could share in the excitement of your rating increase. Your perspective on the value and long-term return on investment is truly appreciated, our goal is always to help Veterans secure the benefits they’ve earned.
Thank you again for your trust and for allowing us to be part of your journey. We’re honored to support you.
Just trust in your coach, he knows what he is doing or she
What made my experience great was my coach .He was real nice and thoughtful and knew how to maneuver me around because, I am not a computer guy. The communication was great. He knew his way around and I put my trust in him and he helped me a whole lot..
What makes the company great is the coach that I have? Thank you coach I appreciate everything you do for me and my family..
Reply from VA Claims Insider, LLC2025-11-26
Thank you so much for taking the time to share your experience! We’re thrilled to hear that your coach provided the support, guidance, and clear communication you needed. It’s especially great to know that they were able to walk you through the process comfortably, even without a lot of computer experience.
Our team works hard to ensure every Veteran feels supported, understood, and empowered throughout their journey, and your feedback truly means a lot. We’re grateful for your trust and are honored to assist you and your family.
Thank you again for your kind words!
Thank you so much for your kind words! We’re thrilled to hear that our team was able to support you and make a difference. It’s wonderful to know you felt helped along the way. If you ever need anything in the future, we’re always here for you!
Coach Juan has been a huge help. The fee amount is on the high side 4 months would be a better fee than 6 but I am thankful that there is 0% payments for 12 months. That is a tremendous help since I am currently maxed out financially.
Reply from VA Claims Insider, LLC2025-11-24
Thank you for taking the time to share your feedback! We’re so glad to hear that Coach Juan has been such a huge help throughout your journey he truly cares about supporting veterans, and we’ll be sure to pass along your kind words. We also appreciate your honesty regarding the fee structure. While our fees reflect the comprehensive level of support provided, we understand that every veteran’s financial situation is different. We’re glad the 0% interest, 12-month payment option has offered you some flexibility during a challenging time.
I did get an increase on my disability rating and I paid my bill on Nov 18th, it shows in my account to be "Paid in full". Since then I have received no less than 35 emails titled "Congrats on your win! Here’s what comes next" asking me to pay my bill. WTF over? This does not reflect a professional company. there is a "NOTE: Similar communications will continue until a selection of payment type is selected below." note, so how do I stop receiving these emails?
UPDATE 11/24/2025-I have literally received over 500 e-mails, I'm getting over 100 a day and it is really starting to bug me. I hope someone reaches out soon, I called this morning and the person I talked to said they would send a note to my coach.
UPDATE 12/8/25-I did call my coach and she was going to call her supervisor. On 11/26/25, after receiving over 700 e-mails the e-mails suddenly stopped. No one from the company ever did reach out to me.
Reply from VA Claims Insider, LLC2025-11-24
Dennis, thank you for sharing your experience, and I sincerely apologize for the frustration these repeated emails have caused. I completely understand how receiving multiple payment reminders after your account shows as “Paid in full” can be confusing and annoying. We take feedback like yours seriously and will work to improve our communications moving forward. A member of our team will be reaching out to you.
I highly recommend VA claims insider, for every veteran who has filed a claim with the VA and have been denied. It took me 4 years I'm denials and appeals only to receive a 10% increase but when I reached out to the VA claims insider they got me to 100% in 8 weeks best money I ever spent I only wish I knew of them 4 years ago. Your professionalism and resources were of excellence. Thank you
Reply from VA Claims Insider, LLC2025-11-24
Thank you so much for sharing your experience! We’re truly honored to have been part of your journey. After years of denials and appeals, reaching 100% in just weeks is an incredible outcome, and we’re grateful you trusted our team to support you through the process. Your kind words about our professionalism and resources mean a great deal to us. We’re here to empower veterans every step of the way, and it’s wonderful to know we were able to make a difference for you.
The step by step guidelines and tasks were easy to understand and follow. My coach (Anthony Brown) was easy to talk to and had a wealth of knowledge and experience.
Reply from VA Claims Insider, LLC2025-11-24
Thank you for sharing your experience! We’re thrilled to hear that the step-by-step guidelines made the process easy to follow and that Coach Anthony Brown was such a knowledgeable and approachable guide. Our goal is to make navigating the VA claims process as smooth as possible, and it’s wonderful to know we were able to do that for you. We’ll be sure to pass along your kind words to Anthony he’ll be happy to hear how much you appreciated his support!
I had such a great experience with Coach Ben. I was guided well. If I had any questions or need help, my coach would always be available to help me. They work very hard to help us. I got my rating up super fast. Thank you Coach Ben and VA Claims insider for providing these much needed services to help Veterans understand how to go through the process, properly!
Reply from VA Claims Insider, LLC2025-11-24
Sophia thank you so much for sharing your experience! We’re thrilled to hear that Coach Ben was able to guide you every step of the way and that you felt supported throughout the process. Helping veterans navigate the VA claims process efficiently and effectively is exactly why we do what we do, and it’s wonderful to hear your rating increase came quickly. We’ll be sure to pass along your appreciation to Coach Ben he’ll be happy to know his efforts made a difference.
The coaches, the coffee meetings, the videos... all work to make a confusing and overly complex process palatable. As nerve wracking as the wait can be, having the support of the VA Claims Insider team to stand beside you is the best of having your brothers and sisters in arms beside you! thank you!
Reply from VA Claims Insider, LLC2025-11-21
Thank you so much for this amazing feedback! We’re thrilled to hear that our team, resources, and support helped make the VA claims process more manageable for you. Being able to stand beside veterans like you throughout this journey is an honor, and your words truly mean a lot to us. Thank you for your service and for trusting us to be part of your journey!
Look no further these are the people you want helping you get the VA disability claim you deserve
Reply from VA Claims Insider, LLC2025-11-21
Frank thank you so much for your amazing feedback! We’re honored to be part of your VA disability journey and truly appreciate your trust in our team. Our mission is to empower veterans and ensure they receive the benefits they’ve earned, and knowing we made a difference means the world to us.
When I first started working with VA Claims Insider, they asked me to trust the process. Filing my claim with the VA is something very personal and I was weary to turn it over and put it in their hands. Right before filing my claim I spoke with my coach Michael Ashberry about my concerns and he gave me the confidence to trust the process. I couldn’t be happier with the outcome!
Reply from VA Claims Insider, LLC2025-11-21
Thank you so much for sharing your experience! We understand how personal and emotional the VA claims process can be, and it means a lot that you chose to place your trust in us. We’re especially glad to hear that Michael was able to address your concerns and give you the confidence you needed before filing.
“Trusting the process” isn’t always easy, but we’re thrilled that the outcome made it worthwhile for you. Thank you again for your trust and for sharing your journey, we’re truly happy for you!
Great experience with Juan. 100% recommend talking with him
Reply from VA Claims Insider, LLC2025-11-24
Bart, thank you for sharing your feedback! We’re thrilled to hear you had a great experience with Juan. Your recommendation means a lot, and we’ll be sure to pass along your kind words to him.