VetBilling (vetbilling.com) has a 4.8 out of 5 rating on OK.one, based on 66 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I love Cheat Lake and even though my pet didn’t make it, you helped to make the process of paying for his care easy….thank you!
We are so sorry to hear that your pet didn't make it, but at such a stressful time we are glad that you didn't also have to carry a financial burden. Our team is glad we could make at least one thing a little easier for you. And Cheat Lake is the best!
You were there at a critical time for our dog! We can’t thank you enough!
We are so glad we could help at a difficult time! Thank you for taking the time to leave us a review. We truly appreciate it.
Even though I called to update my payment information, they didn't do it and charged me because my card didn't go through. I emailed them and they told me to call, but it still didn't work.
Hi Estefanie — We are really sorry for the frustration you experienced. We understand how upsetting it is when you’ve tried to update payment information and something still doesn’t work as expected. For security reasons, our team isn’t able to review or update personal account details by email, which is why we ask that you call us directly. That said, it’s important to us that when you do call, the issue is properly handled. Our office is currently closed, but I’m forwarding this to our Payment Support team so they can look into what may have happened and make this right. Please call us when we reopen tomorrow morning at 9:00am Eastern, so we can locate your account and resolve this as quickly as possible. Our number is 1-800-766-1918. Thank you for bringing this to our attention — we genuinely want to help.
Vet Billing was so easy and took the stress out of worrying about how I was going to save my pet I could focus on getting my pets health & I recommend every Vet to have this option !!
Thank you so much for taking the time to let us know that the process was easy for you and helped lessen the stress you were feeling. We really appreciate the review!
Thank you for letting us know that making payments was helpful. We appreciate the review.
The fact that I am able to use this payment process during this very difficult time with my pet is greatly appreciated. Thank you for caring.❤️
Thank you for taking the time to let us know that our service was helpful to you. We really do care about our pet owners and clinics and we are glad that was evident to you! We appreciate the review.
Vet billing came through for us when my cat was sick and we needed help. It was easy and fast. For helpful and useful when we needed it.
We are happy that we could help you when your cat was sick. We appreciate your taking the time to leave us a review.
Thank you for the kind review.
They have allowed service for my pets & pay over time saving my pets
Thank you for taking the time to leave us a review, letting us know that having a pay-over-time option has been helpful for you. We appreciate it.
We are so happy to hear that. Thank you for leaving us a review.
Easy process. Very convenient.
Thank you for letting us know that the process was easy and convenient. We appreciate your leaving us a review.
VetBilling worked with me so that the passing of our beloved dog did put us in financial hardship. They made it possible for us to mourn our fur baby.
Thank you for letting us know that we helped make things easier through the process of letting go of your fur baby. Everyone on our team has been in the same position at some point, and we know how painful it is. We are so sorry for your loss. Thank you for taking the time to leave us a review, even in your sorrow.
Grateful this was an option and easy to do with fair pricing.
We appreciate your taking the time to leave us a review.
Excellent customer service, excellent finance plans. Our pet did not survive the inevitable, but we are thankful for the care and understanding from everyone. Thank you so very much for everything.
We are so sorry that your pet didn't survive, but thank you for taking the time to let us know that having a payment plan helped ease some of the financial stress. We appreciate your leaving us a review.
This company provided the option to get life saving care for my pet I wouldn't have been able to get otherwise. So thankful to be able to make payments. Payment plan was explained in detail.
We are so pleased to hear that having a payment plan enabled you to get lifesaving care for your pet. Thank you for taking the time to find us on Trustpilot to leave a review. Our entire team appreciates it.
You are so welcome. Thank you for letting us know that having a payment plan option helped save Cheeto's life.
Thank you for leaving us a review.
Was an amazing option for us when had an unexpected emergency with our baby!
We are so happy to hear that VetBilling helped during an unexpected emergency. Thanks for leaving us a review.
My experience with Vet Billing was outstanding. My Flamepoint Siamese boy was incredibly sick due to multiple health issues. Because of Vet Billing, I was able to get my sweet boy in for one final visit on May 22nd. I had to know that I had exhausted every avenue possible before I had to make the hardest decision ever imaginable. With Vet Billing, I was able to pay in small installments over a 6 month period. Even though my boy was gone the day after my first payment had come due, I felt better knowing I was able to make my final decision armed with the facts that he would not be able to ever recover from his various health issues. I will always be grateful for this service during my time of need. I recommend it to anyone who can't immediately come up with the cost of veterinary services. Thank you, Vet Billing <3 Rest in Peace, Sonic 4/3/19 - 6/26/25
We are so sorry for the loss of your beloved Sonic, and we are glad that the payment plan option relieved you of financial stress during this difficult period. Everyone on our team knows what it is like to "exhaust every avenue possible before making the hardest decision ever." We have so much empathy. We hope your heart is beginning to heal. ❤️
No hassle. Easy payment plan.
Thank you for taking the time to let us know. We appreciate the review.
66 reviews matching