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Construction & Manufacturing

Viasat

106 reviews

3.0106 reviews
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About Viasat

Data updated
Website
viasat.com
Category
Construction & Manufacturing
Location
United States · Carlsbad
Status
Unclaimed
Last 12 months
106 reviews
Replies to negative
0% (0/46)
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Is Viasat legit?

Viasat (viasat.com) has a 3.0 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 42% rate it 4 stars or higher while 30% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.

What people say

U
Ursula · 1 review · Verified · Experienced 2025-12-19 ·

The Internet is great

The Internet is great. The price is great. We’re just all happy.

M
Mary Wiggins · 5 reviews · Verified · Experienced 2025-10-01 ·

I had viasat for years and liked it

I had viasat for years and liked it but this last time the coverage wasn’t very good and I went with a cheaper company

R
Richard · 1 review · Verified · Experienced 2025-12-19 ·

My experience is months and months of…

My experience is months and months of steady, reliable service. An outage is extremely rare and almost always of very brief duration.

W
Wayne Lee · 1 review · Verified · Experienced 2025-12-20 ·

A bit pricy

A bit pricy, so when a fiber cable carrier is available for $50.00 per mo. then I'll move on. Until then, I'll be OK!

P
Pamela · 1 review · Verified · Experienced 2025-12-20 ·

Your service is slow but reliable

Your service is reliable, just really slow.

D
Daniel · 1 review · Verified · Experienced 2025-12-16 ·

Normal service

Very high priced

J
John · 1 review · Verified · Experienced 2025-12-20 ·

CONNECTIVITY DROPS EVEN IN GOOD…

CONNECTIVITY DROPS EVEN IN GOOD WEATHER. MULTIPLE DAYS...

J
Jerome · 1 review · Verified · Experienced 2025-12-19 ·

I paid money and I got acceptable…

I paid money and I got acceptable service. Should I expect less?

S
Sheila · 1 review · Verified · Experienced 2025-12-20 ·

Consistent performance and minimal down…

Consistent performance and minimal down time except during heavy rain storms. New program giving us unlimited high speed at same price was critical upgrade.

R
Ronnie · 1 review · Verified · Experienced 2025-12-16 ·

Slow,slow

Slow,slow. Did a speed check,result was pitiful. Paying for (up to 25 ) getting maybe 3 to 5. This has been a problem since day 1 .forever

J
Jeff · 1 review · Verified · Experienced 2025-12-20 ·

Viastat is what we use for our remote…

Viastat is what we use for our remote cabin. It’s the only service that we can get that works well. We are located on an island and we still get good reception. Thank you, Viastat.

R
Roxanne Glover · 1 review · Verified · Experienced 2025-06-20 ·

The technician that came for service…The technician was nice and polite but I dont believe he really wanted to complete the task that was needed for my repair.

The technician that came for service call was nice. But instead of putting back in a 5g line he put in a 2g line. My computer is very slow now, and sometimes I have to reboot to get computer to work.

E
Elizabeth · 1 review · Verified · Experienced 2025-06-20 ·

More than pleased with Viasat

More than pleased with Viasat-even the cost. I could probably count on 1 hand the number of outages in the past year and they have been during severe storm or high wind....and back on in under 24 hours. Keep up the good work....and keep the price the same if you can!!

K
Kimberle · 1 review · Verified · Experienced 2025-11-04 ·

Will continue to harass and bill You even after they have been cancelled

They will continue to bill You even after they have been cancelled

D
Dee · 1 review · Verified · Experienced 2025-07-15 ·

Awesome service

Awesome service. Dependable. Just wish the wifi would support cell phone calls.

A
ANNA D · 2 reviews · Verified · Experienced 2025-12-20 ·

reliable service

reliable service, and great pricing

B
Brenda · 2 reviews · Verified · Experienced 2025-08-01 ·

It’s good when working but it has a lot…

It’s good when working but it has a lot of disruptions and buffering. It doesn’t work my cameras half the time. They are on and off, on and off!! And I depend on them for safety. I have called more than once and each person tells me something different but although I ask for help they tell me it doesn’t qualify for a technician to come. They go by what their system says about my internet working. When I had a technician out a couple years ago with this problem they found a problem with my modem and replaced it. It worked ok for a while. Thinking seriously about switching.

J
Julie · 13 reviews · Verified · Experienced 2025-12-01 ·

Expensive

I think the service is extremely expensive but when you live in rural area you do not have a lot of choice.

t
tim · 2 reviews · Verified · Experienced 2025-12-20 ·

I get steady service

I get steady service. No hasles I never run out of high speed data at a price lower than the other guy I don't like renting my equipment though since I have been using the service for 7 years you would think I own it by now and my charge should reflect that that I've been a loyal customer for so long

R
Roberto · 2 reviews · Verified · Experienced 2025-12-19 ·

We have used Viasat for 5 years

We have used Viasat for 5 years, living in a rural area. For relying on satellite signal, the service has been very dependable & fast enoug for streaming. Here in CO, we have crazy blizzards & electrical thrunderstorms; it only struggles occassionally during extreme events. We are very happy with their unlimited $99/month plan.