Viasat (viasat.com) has a 3.0 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 42% rate it 4 stars or higher while 30% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-12.
Well I have unlimited something for $142 a month and it is really not much better than what I had. It's not fast but is a little faster than what I had. I've been with you a long time hoping some day we might get fast Internet. Thanks
trying to contact someone to talk too, I keep getting this message from you. Go to home page. Do you have a direct phone number to contact you.
Was recently convinced to switch plans by a sales associate. I was assured that our internet speeds wouldnt be compromised. Not only is the plan slower its not useable during peak times. This is when i commonly work from home. After being a long time customer i was saddened that i would be bait and switched in this way. Would really appreciate having our past plans speeds restored otherwise we are going to have to switch internet providers.
My internet has been down 8 days now and won't be able to get a technician to fix for another 5 days. NOT HAPPY!!
Didn't get any service when it was raining.. bad internet
The wifi is incredible never a problem until the weather gets bad and then the signal is only gone for a few minutes..
Affordable pricing with uninterrupted service, cannot ask for more. Thank you and Happy Holidays
Our internet has barely been working for almost 2 months now. We are told that Viasat is limiting our speeds because “congestion”. We haven’t even gone over the 360 data threshold, and we pay a lot of money year $120 a month. Terrible
We have been with Viasat for 10 to 15 years and have found their service to be basically reliable and useable. Yes, sometimes during storms you can lose a connection. And, yes, it is not as fast or quick as a land connection. But when you are in a rural location it works. We can stream videos, play PC games (but not multi-player ones, 3/4 second lag makes it hard). If you are an intense computer user, you might need to find a faster service or move to a city. We have never had to have a service call. They have improved their plans over time. We used to only have a 12 Gb data limit, now it is a 60 Gb limit, which for us, usually works just fine. As a matter of fact I have a zoom call in less than 10 minutes, so I need to wrap this up.
What made it good was that it was finally resolved. What made it tough was that it required 4 different phone calls to two different numbers. Also, it was not good that I was told I had no coverage for a technician to come to my home when I knew I did. Finally, with all the different solutions ViaSat provided it kind of resolved itself. Meanwhile it took away most of my morning.
We hardly have any service and it goes off all the time have not been able to use the streaming on tv for almost 3 months now
not bugging me all the time like other companies
The technician was very professional very helpful to my dad who is much older and don’t quite understand a lot of the techie stuff. He was very good with them. He seemed to be very knowledgeable of his job and I thank him for being so good.
have had this internet for over 10ys and never had a problem
We had satellite TV, and it said we had no satellite signal. We were paying for a service that we didn't receive. We decided to switch to internet and it was the best decision we've made. I looked for internet service that would be unlimited for streaming. Viasat met my expectations. We've been extremely happy with Viasat so far.
never answers the phone! I called to cancel your service in October as it was not working so we went with our AT&T !! we have called several times with no answer from you !!!
I love the people that come to Powell. Always so nice. I am a hard poke and they work very hard to get my vein.
106 reviews matching