Coco was such great help very…
Coco was such great help very understanding very helpful. Thank you so much for her help today. It was great. I would write her at 10 out of 10. Thank you very much Coco.
About Vigi
Data updated- Website
- vigi.com
- Category
- Home & Garden
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 7 reviews
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Is Vigi legit?
Vigi (vigi.com) has a 4.5 out of 5 rating on OK.one, based on 8 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 75% of reviews are 4 stars or higher and 0% are 1 star; 7 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Nice but very simular to IVMS4200
Software is nice and snappy on the NVRs. Also very chinese logically, not so different from hikvision. Disk support on these NVRs is lacking temp monitoring and the hardware seems to have insufficient cooling. Would not recommend.
I had a great experience working with…
I had a great experience working with Tinecia. She provided outstanding technical support and was incredibly responsive. Not only did she reply promptly to all our questions, but she also followed up closely to ensure everything was working. Thanks to her help, our issue was completely resolved.
I was assisted by Tinecia Nong and was fully satisfied by her customer support.
I was assisted by Tinecia Nong and was satisfied on she handled my concerns regarding cctv troubleshooting. In her email instructions, I was able to salvage my cameras.
Vigi OSD C350V not showing
Some bug temporary state. Jeremy and his team fixed this issue. Than you guys
VIGI Camera password reset issue
I battled with two cameras password resets for hours and in the end called TP-LINK support. I should have done that in the first place. The issue was resolved by Coco very quickly and with clear instructions. Thank you
Satisfied with the technical support…
Satisfied with the technical support provided by TP link. Coco particularly was of great help during the time we are resetting our CCTV system.
Motion detection recording issue
VIGI NVR1016H When motion detection recording is turned on in VIGI NVR1016H, it records 'after' few seconds(5-10sec delay) when motion is detected instead of immediately or recording few seconds 'before' motion detection which leads to partly lost video footage. I tried changing “delay” and “pre recorded time” settings but still there is same issue. No proper response is there from VIGI support team and issue was never resolved even after 2 years.
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