The sign is beautiful
The sign is beautiful and just what I imagined. So happy….and very reasonable. Order took less than 2 weeks to be produced and delivered. Very impressed !
About Vintagesign
Data updated- Website
- vintagesign.cn
- Category
- Home & Garden
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 26% (8/31)
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Is Vintagesign legit?
Vintagesign (vintagesign.cn) has a 4.3 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 26% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Pretty bad experience
Purchased lighted house number/address placards. I am working with a contractor who is installing stone around the placard, so I purchased the Rush Order option. Given the standard lead times and Rush Order times on their website, I spent extra money to rush the order so to not keep my contractor waiting. Well the times quoted on their website have come and past. After several attempts at contacting their support, I got a response stating "We are moving factories". Why not state this on your website to warn people? It would allow for us to purchase from a company who can deliver in time. Why still sell the "Rush Order" option if you cant actually produce your product? I can only assume one or two things. Either the customer support and communication is lacking, or that the company is a scam. I have yet to receive any product from the company, so I am not sure if they have just run off and stole my funds or not.
Reply from Vintagesign2024-10-30
We sincerely apologize for your dissatisfaction with our service due to the factory relocation. We also regret not updating you in a timely manner about the delivery times. Your goods have now been delivered. If you have any issues with the product, please contact me directly, and we will do our best to provide you with better service.
They are made great and worth the…
They are made great and worth the money. Thank you!
Good work with quick turnaround.
Fast and good work
No call back I order my sign om the 16…
No call back I order my sign om the 16 of Aug have not returned my emails
Reply from Vintagesign2024-10-30
We sincerely apologize for your dissatisfaction with our service due to the factory relocation. We also regret not updating you in a timely manner about the delivery times. Your goods have now been delivered. If you have any issues with the product, please contact me directly, and we will do our best to provide you with better service.
Sadly disappointed!!!
Spelt a word wrong
Reply from Vintagesign2024-09-29
We create products exactly according to the design, one-to-one. If there are any errors, we can replace them. Additionally, we haven't received any emails from you. If you have any questions, please feel free to contact us via email. We look forward to your response!
Love the sign
Love the sign. Shipped fast.
The sign is really nice and made well
The sign is really nice and made well. Only reason not 4 stars is the hardware doesn't work well to attach to the wall. Screws are not long enough to make the wall plugs hold firm and then the caps don't stay on to cover the screw heads. simple fix but a big miss to let it happen like this.
Lucy at Vintage signs was very helpful…
Lucy at Vintage signs was very helpful over emails. She responded in a timely manner and was very knowledgeable with the questions I had for my order.
The sign looks better than expected!
I have tried to cancel the order 3X
I have tried to cancel the order 3X, absolutely no response!
Reply from Vintagesign2024-07-30
Hello, we have checked your order number and email address, but we can't find the email you sent to us. Could you please resend your email to this mailbox? [email protected], if you have any questions, we are happy to solve for you! -------------------------------- The product has been finished, but for some reasons, you need to force a refund. We feel very confused and frustrated
I contacted them regarding my sign that isn't working…
I contacted them regarding my sign that doesn't light up at night as it should, but received no response.
Reply from Vintagesign2024-09-29
Hello！ I haven't received your email response and couldn't find any email information from you. Could you please resend your email? I truly couldn't locate it.
Amazing Neon at Great Pricing!
Cindy is so easy to work with! She replies promptly and clearly. The sign we got was amazing and my client was thrilled! I am now ordering my second one and hope to order many more!
messed up the cable now we have to get…
messed up the cable now we have to get an adapter. otherwise looks great!
It arrived in a week!
I ordered a custom address/street sign for my home on a Tuesday and received it a week later. Amazing.
Did not get sign in time for party
Did not get sign in time for party, got express delivery, ordered days ago
Signs are better then expected
Quality
Haven't had the numbers installed yet, but on my initial inspection, I'm very pleased with the quality. The order was delivered as promised.
Great software that enables you to…
Great software that enables you to create your sign. thanks
Love it
I order a custom made neon light. That has Colton & Sierra on it! It's beautiful I love it. It didn't take forever either and it came with a remote not sure how the remote works but that's my fault and I need batteries before I can even figure out the remote the custom made design is a lil pricey but all in all great service and it turned out beautiful
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