Our fast, secure, high-speed portable WiFi hotspot makes sure you stay connected whenever and wherever you go! #visionglobalwifi
Vision Global WiFi (visionglobalwifi.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 82% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 92% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-04.
Hi Frank! We are happy for your positive review. Thank you so much! Please feel free to refer us to your friends and family in the future. If you have any concerns, contact us at [email protected]
Excelent experiece in California, nevada and Arizona. Pick up and return at LAX without problems.
Hi Javier! Thank you for sharing your positive experience with us. Let us know when you will rent from us so we could assist you. If you have any concerns, you may email us at [email protected]
I did enjoy having 24 hours great speed WiFi during my two weeks travel in Japan. No issues at all receiving the router in my home and then returning it to them in the US.
Hi Guillermo! We really appreciate for you taking time to write a review about us and not just that, gave us 5 stars. We are happy that you've had a wonderful experience with us. Please refer us to your family and friends in the future. If you need assistance, contact us at [email protected]
Device arrived in the mail well before departure date. It was already charged, so it was easy to turn it on to use upon arrival. Never had any connectivity issue while using for 10 days throughout travels in Japan. Battery life is good, but to prevent uninterrupted service, bring along a portable battery charger. Once I got home, simply returned with the return box. Super easy and convenient.
Hi Lucie! We are so happy that you've had a fantastic travel in Japan with no inconvenience. We are looking forward to your next reservation in the future. Email us at [email protected] for more inquiries.
Kind and friendly customer service personnel.
Hi Ichiro! You are really kind and we were overwhelmed that you liked our service. Our company will always strive the best to provide customer's needs and be more convenient. Leave us a message at [email protected] for more concerns.
My husband I rent the router when we went to Taiwan for one week. The battery of each was so long, therefore we could use the phone whole day. That is most important thing when using in other country.
Hi Yamaguchi! Wow! That was really impressive. We were delighted to know that the battery last longer. We will do our best to maintain this expectation and will never disappoint you. Thank you so much for the positive feedback. Contact us at [email protected], if you have any questions.
Having a mobile WiFi hot spot device made it easy to get around Japan. There are multiple options to get your hot spot after paying online--either in person or by mail. All were reasonable prices. I will use this service in any future travels.
Hi Jessika! We are so happy that you are satisfied with the service we've provided you. Please keep us in mind on your next adventure! We are really flattered by your review. If you have any concerns or assistance, email us at [email protected]
We were stuck in Japan for 2 extra days due to typhoon & Vision global wifi let us keep the hotspot for those 2 days at no charge. Pickup and dropoff at Haneda was easy and quick.
Hi Paul! Thank you so much for this positive review. We understand our customer's situation in the mid of typhoon which is why we would love to provide an extra days due to unexpected calamity. We will always improve our service for the convenience of our valued customers as we would love you to continuously use our service. If you have any concerns or need any assistance, you may email us at [email protected]
Very practical and easy to use.i will definitely use it again in my next travels.
Hi Monica! Thank you so much for sharing your experience and taking the time to write us such an uplifting review. Please let us know if you are traveling next time and we would love to provide our service with you. For inquiries, you may contact us at [email protected]
I'm a repeated customer and whenever I travel I rent their wifi equipment. It's easy to use, very practical and helpful. The customer service is also great. Easy pick up and drop off as well.
Hi Janette! Thank you so much for being one of our valued customers. We really appreciate for you taking time to write a review for us. We will do our best to not disappointing you by providing our customers a satisfactory service they need. If you need our assistance, you may contact us anytime at [email protected]
Easy to use, reliable service, easy to collect and return the device. I would happily recommend or use again.
Hi Stuart! Thank you so much for leaving an awesome review about our service and product. We are very delighted and welcoming you to use our pocket WiFi anytime . If you have any concerns, email us anytime at [email protected] Thank you for referring us to your friends. Our company will do the best to maintain customer's satisfaction.
unit ran out of battery life everyday and had to use my cellular plan anyway.
Hi Tom, Thank you for giving time to write a review for us. We are very sorry hearing the negative experienced you've had in our service. Battery consuming will depends on how many devices connect to our pocket WiFi, how long you've used it. If there are some malfunctions. Kindly email us next time to provide you a replacement and let us know, so we can able to assist you well at [email protected].
Hi Fowler! Looking forward to assisting you with the internet service in the near future! Thank you for your positive comment! Don't forget to rent from us for your next travel abroad.
Vision Global WiFi is cheating on T-Mobile Mobile Broadband Speed. It is extremely slow!!!!!!!!!!!!!!!!!!!!!!!!! == Response to Vision Global reply == I tested at several locations. My T-Mobile phone get very good speed. However Vision Global Wi-Fi has extremely low speed (about 2G speed). I called several time to your company, the staff was nice, however they can't solve extremely slow speed issue.
Hi there! Apologies for the unsatisfactory in regards to our internet service. Most of the time 4G slows down to 3G since the reception might be weak because there is no cell tower close by or in the rural areas. But then, we do hope that even if you had a negative experience with us once, please don't judge the whole company. And we will do our best to improve more in the future for our customers. We appreciate you took time and gave us feedback. If you have further questions, please feel free to contact us at [email protected].
Until it stopped, the Wifi device worked as expected. However, after using 5-10% of the purchased bandwidth, the device showed that I was at the limit and stopped working. The device and the company insist that i used all 500mb. I monitor the usage on my laptop and I used approximately 35mb of data TOTAL. No where near the 500 claimed. Luckily I was able to use public wifi to complete my trip. So my conclusion is that unless you purchase unlimited bandwidth, this device is completely useless.
Hi Maki! We are very sorry that you've negative experience with us. You've purchased Unlimited 4G Basic that offers 500 MB/day. Please note once you've exceed to the daily limit this will automatically stop and it will refresh during midnight UK time. We've checked your order and it was exceeded, more than 500 MB per day. However, consuming too much also will eventually stop due to the FUP or Fair Use Policy. If you have further questions, please feel free to contact us at [email protected].
The Wifi connection is reliable. Never had any major issues of being disconnected. If data is slow, all I had to do is restart or refresh my phone connection. It's convenient and customer service is very responsive. They respond to emails and inquiries quickly and really finds ways on how to troubleshoot the issue.
Hi Sarah! We are very thrilled to hear that your trip went great and the device worked seamlessly! Hope to see you soon in the near future! Please contact us at [email protected] if you have any questions.
Services and equipment better than expected. Aloha and thank you!
Aloha Yoshimura! Thank you for your positive review. Please keep us in mind for your next trip overseas! Leave us an email at [email protected] for more inquiries
Hi David! Thank you so much for your kind words. We are so glad the experience was positive to you. Please keep us in mind for your following travels. If you have any concerns, you may contact us at [email protected]
Been using their services and product for the past 2 years when going to Japan. Excellent, works every time! Timely fedex to me at start of rental when I'm about to go to TRAVEL, with convenient pre-package to send back after I get back. Will use again this year and the next!
Hi Nakazano! Thank you so much for continuously using our service. We'll do our best to maintain so you'll always be satisfied on how we serve you. If you have any questions, email us at [email protected]
Hi Mekaru! We appreciate that you liked our service. Thank you for your awesome feedback. You may refer us to your friends and family. Email us at [email protected] for more inquiries.
103 reviews matching
Apolosign
TadiBrothers
Vaporbrothers
Mediterranean Restaurant Equipment
bulkdevices.com
Kinetic Labs
Volatus Drones (USA)
ameridroid.com