Our fast, secure, high-speed portable WiFi hotspot makes sure you stay connected whenever and wherever you go! #visionglobalwifi
Is Vision Global WiFi legit?
Vision Global WiFi (visionglobalwifi.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 82% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 92% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-04.
Complete waste of money! I can't believe we took the time to reserve and pick up one of these hotpots while in Japan. Once your data becomes throttled it is basically unusable. It ended up being pointless for us to lug the hotspot around and make sure it was charged. Although many places in Japan have wifi, getting to those places can be quite difficult if you don't have the data to navigate or look things up on your way. Save your money! Rent from somewhere else or go with a different means of a data plan.
Reply from Vision Global WiFi2019-05-13
We are sorry to let you down. There are different plans available on the website if more data is a better fit for you. Our throttle speed is at 128kbps, which is only good for messaging. We appreciate you took time and gave us feedback. If you have further questions, please feel free to contact us at [email protected].
I always have a wifi but the unit doesn’t hold a charge...I mean maybe a battery problem??
Reply from Vision Global WiFi2019-01-28
Dear Arnold,
Thank you for your review! Will definitely check the battery and make sure there's no problem. Hopefully, you'll give us a second chance to serve you right. Once again, thank you for taking the time to help us improve!
Reserved online, confirmed via single phone call - pleasant and professional assistance!
Used the device in Europe and Australia. Had a great connection everywhere.
Convinient delivery and drop off.
Would definitely use Vision Global WiFi service in future.
Thank you.
Reply from Vision Global WiFi2019-01-28
Dear louiggi,
So thrilled to hear about your great experience with us. We offer more than 130 countries so please keep us in mind for your next trip!
Customer service is great.
But the hot spot battery doesn’t last all day.
Couldn’t use Wi-Fi when I needed in the evening.
Reply from Vision Global WiFi2019-01-28
Dear Customer,
Thank you for taking the time to give us feedback, will have the hot spot battery check immediately. We also provide power bank for 1.00 USD／Day, it should let the WiFi router and your device be used continuously without problems. Your review is much appreciated, we hope to see you again in the future!
The portable wifi overall worked great on my 1-week trip to London. I shared the device with one other friend. The battery life is very long, allowing us to enjoy our vacation without worrying about charging it mid-day. However, on some days the connection was very weak and sometimes we completely lost service.
Reply from Vision Global WiFi2019-01-28
Dear Customer,
We always appreciate customer's voice for us to improve our service! Don't hesitate to contact us at [email protected] if you have any questions during the trip. Reset the device usually help the connection issues, and the quality of the connection may be affected by outside conditions, weather, obstruction by buildings, the number of users, or locations. Please let us know if you are traveling next time and we would love to provide our service again!
Ordering was easy but device performance not always the best
Ordering, shipping and handling of my order was quite easy. The WiFi device did not always perform well (in Germany). The connection was sometimes slow and I had to restart the device about twice per day.
Reply from Vision Global WiFi2019-01-18
Dear Olaf,
Thank you for leaving us a valuable review. We will dig into this problem and solve it. Your review is highly appreciated. Hope to see you again soon!
We traveled to Spain & Morocco & the device worked great. Even though we had basic connection in Morocco it worked really well. The service is well worth it.
Reply from Vision Global WiFi2019-01-08
Dear Lavanya,
Thank you so much for taking the time to write us a great review! We are grateful for you, hope to see you soon again!
excellent device and used it for 8 days non stop, no issues including mountain area, raining time, and battery last very long, underestimated battery power but was surprise to see the long lasting battery...i am from singapore and our devices also cannot support so much longer battery,., we used multiple devices and all had good speed and can watch youtube and listen music and email etc...
Reply from Vision Global WiFi2018-12-20
Dear Anuj,
We are so thrilled to hear that our device worked well during your trip. Thank you for being our valued customer, we wish you a great year ahead! Please keep us in mind for your future travels!
It was a life saver to rent T-mobile unlimited to go to in-laws house in Ohio with no internet. It was bit slow but I was able to watch videos. Thank you! I’ll definitely get it again!
Reply from Vision Global WiFi2018-12-22
Dear C.F,
We are very happy to hear it worked well going to your in-laws'! Wow! No internet there? We would like to let you know that the speed depends on how many devices are sharing, whether or not the no cell tower is close by if too many people are using the service from the carrier ...etc. We look forward to seeing you again soon. Thank you so much for your positive review!
The Wi-Fi worked well throughout my trip in Europe: England, Viena, Hungary and Germany! How convenient!! Thank you.
Reply from Vision Global WiFi2018-12-19
Dear Customer,
We appreciate your feedback! Happy to know your Europe trip and the process went smooth. Please feel free to refer us to your friends and family in the future!
I rented this wifi device for a business trip overseas in Indonesia. The connection was fairly stable and the speed was ok, but the data limit is a real killer. The website claims that it can support of to 5 devices, but we only had 3 devices, and even that was too much for any business purposes.
After checking morning emails and sending some replies, we were almost already at the data cap. The website does mention that data is throttled, but after 1/2 GB data usage it started to slow down, and at 1 GB is was completely useless (which usually happened by noon).
After the first few days we (three people) only used the device for personal use, and even then we hardly made it through the day before hitting the data cap.
We also noticed that even when no devices were connected, the data usage tracker on the device would show usage. I assume this is to connect/stay connected to the satellites, but when it has to use 100MB of the 1GB limit (10%), that's a lot taken away from the customer.
We also noticed that the wifi isn't true wifi, in that it doesn't support certain file or data transfer types, such as sharing/uploading pictures.
Bottom line: If you need a wifi device for light personal use for one or two people, this will get the job done. If you need anything else, look elsewhere.
On a recent trip to Iceland I rented a wifi unit. Was my first time renting from Vision Global and the experience was good. Coverage was good in most areas, no coverage in some areas where wifi might be expected to be nonexistent. The rental rate was worth it. The unit is heavier (significantly) and slightly larger than others I've used, but it wasn't an issue because our hikes were not more than a couple miles each way. If you are backpacking, though, the weight could be more problematic. Overall, I would seriously consider renting this unit for other trips.
Reply from Vision Global WiFi2018-12-11
Dear Mike,
Thank you for writing us a review of our service. We understand the weight being an issue and we value your voice. Very looking forward to seeing you again soon! Thanks again and take care!
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