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Written by the business, not verified by us.KeepSolid VPN Unlimited (vpnunlimited.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable product and mention how remarkably easy it is to use seamlessly across multiple different devices and platforms. Consumer support is often described as exceptionally fast, professional, and very helpful when solving various account or technical questions. However, some customers also noted problems regarding regional server availability and unexpected connection drops on certain local networks. A few people experienced difficulties with account management and mentioned receiving unsatisfactory replies regarding subscription ownership changes. People also expressed frustration when trying to get timely assistance for persistent regional connection errors.
Auto-generated from all reviews of this business. For reference only.Best VPN App ever! Being using it for years. Strongly recommend!
Thank you for choosing VPN Unlimited! Our team is working very hard to make sure that each and every customer is getting the best service, so we are pleased to hear that you are enjoying it.
The best vpn app! I have been using the VPN Unlimited for several years, excellent experience, low ping, a huge number of geos. Before that, I used another VPN and there were periodically problems because not all were available, some had low speed, sometimes there were disconnects, VPN Unlimitet has no such problem.
Thank you for choosing VPN Unlimited! Our team is working very hard to make sure that each and every customer is getting the best service, so we are pleased to hear that you are enjoying it.
I've been with KeepSolid for a few years now and have to say that they keep improving the service. I now get fast speeds, very good geo unblocking and a split tunneling that works. Very impressed. P.S. Their customer service is always quick to reply to ant queeries.
Thank you so much for taking the time to leave a great review. We are happy to hear you enjoy using our service. Please don't hesitate to contact us anytime you need any assistance.
I had to change my Email adress which is not always easy as it is a main element of verification. I contacted the after sales service and within less than a day the problem was solved 100%. This was an outstanding experience of excellent service.
Thanks for your 5-star review. We strive to provide the best service for each customer, so we are glad to hear that you are enjoying it. Have a great time using VPN Unlimited!
poor performance... after 3 year of using. From France to Germany it's almost impossible to get a good and stable connection. VPN Unlimited is crashing regularly, watching a German TV channel out of France is hardly possible. I think... they are simply "behind"....
That shouldn't be the expected performance. Please provide more info to [email protected] so we could take a closer look to help.
I have paid and the service used to work for few months and now no longer works. After following their troubleshooting protocols it still doesn't work. They are now just straight up closing any support requests I open instead of fixing it. I have screenshots as proof. Stay away.
Unfortunately, we couldn't locate any support tickets associated with the name "Malory" in our system. Could you please specify the number of your support ticket so we could take a closer look at the issue?
the app works very well! I've been using it for a year now and I'm very satisfied. I also want to note the excellent work of the support. They respond very quickly and help resolve questions!
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
I've been using VPN Unlimited for many years and found it works really well on all my devices, both IOS and Android. I have a lifetime deal which has been tremendous value. Just recently there was an issue with a server, the support team responded immediately with possible solutions. When this didn't work they investigated the issue and it was resolved the next morning. Many thanks Vito!
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
I lost the email address used on my account due to an ISP change. That caused 2FA to fail since I couldn't get the emailed code. I contacted support via email and Vlad had me create a new ID and transferred the data from my old account and I'm back in business. The performance of the secured connection is is very nearly equal to the speed without the VPN turnrd om.
Thanks for your 5-star review. We strive to provide the best service for each customer, so we are glad to hear that you are enjoying it. Have a great time using VPN Unlimited!
Had a problem after apple update. Contacted support and all sorted in minutes. Always find that support answer any query in minutes. Excellent.
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Efficient and polite. Problem solved without fuss
Thanks for your 5-star review, have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
We are pleased to hear you are enjoying our service. Have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
I hadn't used my VPN, for a while. But I had issues trying to login with a different device. Informed Keep Solid and within a few minutes I received an email asking for my issue, once explained got another email explaining what I needed to do. So within 10 - 15 minutes all was done. Alexander was excellent.
Thank you so much for taking the time to leave a great review. We are happy to hear you enjoy using our service. Please don't hesitate to contact us anytime you need any assistance.
Great product. Fast and effective support from their team getting me setup very quickly.
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Support was very helpful in getting my account transferred from one email to another in a timely and professional manner. The service itself is reliable and addresses all my needs. I would recommend this product!
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
The customer service is second to none. I wish I could get this type of response from everyone I work with. Kudos to the KeepSolid VPN team!
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Good value for money, especially on lifetime subscription.
We appreciate your positive review, thank you for taking the time to rate the application!
I have been using VPN Unlimited for several years. I have found it to be very reliable and fast. I had an issue with access on my mobile a few days ago. It was easy to get to support and I found them to be very response. Needless to say my issue was resolved quickly. I would recommend VPN unlimited.
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
I had found VPN Unlimited to suit my needs to a T, except that log-in to the remote server occasionally was slow, so I decided to try a highly rated alternative. Log-in times were better, but the app tried to do far more than I needed and really screwed up the rest of my computer/network system. Tech support was weak and slow. Finally I resolved all of the problems by deleting the app. That app had made me delete VPN Unlimited so I went back to VPN for help. In less than an hour, everything, browser, email, etc. were back in working order. VPN Unlimited does what you want, when you want it, and gets out of the way when you do not. In this case, simplicity is the ultimate virtue compared to the intrusive complexity of the competitor (highly rated by some other service).
Thanks for your 5-star review, have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
Not only a great product, but the customer service is second to none! Would highly recommend.
Thanks for your 5-star review. We strive to provide the best service for each customer, so we are glad to hear that you are enjoying it. Have a great time using VPN Unlimited!
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