We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!
Written by the business, not verified by us.Walk-In Lab (walkinlab.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 75% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers truly love how simple, fast, and straightforward the online ordering process is, making it extremely easy to manage personal health tests and track progress without needing an initial doctor's office visit. Many consumers also appreciate the exceptionally fair pricing, helpful test details, and the quick delivery of reliable lab results. Some people were dissatisfied with occasional cost estimation discrepancies, pricing changes, or billing friction. Despite these minor drawbacks, users consistently praise the overall convenience, professional lab partnerships, and plan to continue using the service for their routine health monitoring.
Auto-generated from all reviews of this business. For reference only.Everything went well, exceptional service
Hi Roy, Thank you so much for your positive feedback! We're thrilled to hear that everything went as expected during your experience with us. Your satisfaction is our priority, and we appreciate your support. Thank you, Laura C. Customer Service Specialist
I appreciated the Labor Day discount. Most results were ready the next day. I will take the results to my medical appointment. The technician was friendly and proficient. The Quest center in Safeway is convenient and comfortable. I waited only 5 minutes.
Thank you for your kind words and for rating us 5 stars. We're glad to hear you appreciated the Labor Day discount and found the process quick, convenient, and professional. It’s great to know the Quest center at Safeway met your expectations. You are a valued customer, and we look forward to serving your lab testing needs in the future. Thank you again, Lacey T. Results Department Manager
Fantastic, will use again.
Hi Lynette, Thank you for your fantastic review. We're thrilled to hear that you had a great experience and appreciate your kind words. We look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
I would go out of my way to get my blood drawn with Walk-in Lab! The price was far less than some of the competitors. The results were within 2 days for most of the test, and they continued to update my account with additional results faster than I expected. Awesome!
Hi Susan, Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with us and appreciated our competitive pricing and timely results. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
This was my first time working with Walk-in labs and the experience is super positive. I used their website to order the test I needed and then booked an appointment with Quest lab. I received a lot of communications from Walk-in labs to guide me though the whole process. The day of my appointment the process was easy without any issues. My results were available in 3 days. Overall, great experience.
Hi Victoria, Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Walk-In Lab was positive and that our communication helped guide you through the process seamlessly. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist
I Am not able to use my medicare gap insurance to pay for labs for my insulin resistance due to the fact that my specialist is out of network. She recommended walk- in labs and it has been 1/3 of the cost I would have had to pay out of pocket/ It is simple to order online ( my dr tells me what to order) and I pay and then go have my labs done at her office and its a win-win!
Hi Laurie, Thank you for your wonderful review. We're thrilled to hear that Walk-In Lab has made it easier for you to access your lab work at an affordable price. Your feedback is greatly appreciated, and we're here to support you in your healthcare journey. Wishing you all the best! Thank you, Laura C. Customer Service Specialist
I’ve used Walk-In Lab for years. Love being able to order my own tests.
Hi Carol, Thank you so much for your wonderful review. We're thrilled to hear that you've been using Walk-In Lab for years and appreciate the convenience of ordering your own tests. Your support means a lot to us, and we look forward to continuing to serve you in the future! Thank you, Laura C. Customer Service Specialist
Ease of ordering lab work. Variety of lab locations available. Professionalism of lab tech. Speed of lab results.
Hi Denise, Thank you so much for your wonderful feedback! We’re thrilled to hear you had a smooth experience finding the lab work you needed and that our team provided respectful and efficient service. Your recommendation means a lot to us! Thank you, Laura C. Customer Service Specialist
Just moved to Tucson 7 months ago and the staff is exceptional to what you fine in other parts of the world. Ivy and Kelly are the best
Hi Ken, Thank you so much for your kind words! We truly appreciate your recognition of Ivy and Kelly's exceptional service. We are thrilled to hear this about the lab techs and your feedback motivates us to continue providing the best experience possible. Thank you, Laura C. Customer Service Specialist
Ordered test on Wednesday and had my test done 8:30 am next morning. Fast! Convenient!
Hi Oksana, Thank you for sharing your positive experience with us. We’re thrilled to hear that our service provided you with convenience and speed. Your feedback motivates us to keep delivering top-notch solutions. Thank you for choosing Walk-In Lab! Thank you, Laura C. Customer Service Specialist
I have always valued the ability to purchase direct-to-consumer lab testing services with Walk-in Labs. Their ordering process is very easy to understand and execute and I appreciate that they post results in a timely manner. The results chat feature is also really cool! I will keep using Walk-in Labs site for all my testing needs.
Hi Kimberly, Thank you so much for your wonderful feedback! We’re thrilled to hear that you find our ordering process easy and appreciate the timely results along with the results chat feature. Your satisfaction is very important to us, and we’re glad you plan to continue using Walk-in Lab for your testing needs. Thank you, Laura C. Customer Service Specialist
Through the years, doctors would always tell me not to worry about something and not to bother getting tested. 3 years ago I decided to become a “citizen scientist” and started ordering my own labs. Walk-in-labs made the process so easy and affordable and improved my health immensely. I’m even paying less than I’ve ever paid for doing testing. It’s as easy as 1-2-3 where you can order a test now and go get tested tomorrow morning. Thanks Walk-in labs!
Hi Nabih, Thank you so much for your wonderful feedback! We're thrilled to hear that Walk-in Lab has made a positive impact on your health journey. Our goal is to empower individuals like you to take charge of their health in an affordable and accessible way. We appreciate your support and look forward to serving you again! Thank you, Laura C. Customer Service Specialist
Excellent experience with Walk-n Lab. Easy, convenient and will definitely repurchase more lab tests in the future.
Hi Elizabeth, Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with Walk-n Lab. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank you, Laura C. Customer Service Specialist
Walk in lab is amazing. Affordable and quick results without a doctors order!!!
Hi Cecilia Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience with our service and received quick results. Your feedback motivates us to continue providing exceptional care to all our customers. Thank you, Laura C. Customer Service Specialist
This lab was the only lab that offered the D-Dimer test and I am very grateful for the offering and the ease of using their service.
Hello, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you were able to get your testing done easily through our service. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager
Walk-In-Lab is great; always reliable and efficient. They immediately provide a digital order with all relevant details. Furthermore, it has been invaluable in terms of being able to use abnormal labs to advocate for myself when dealing with my HMO healthcare providers. Prices are great, and they frequently offer discount promo codes. Additionally, they have a points reward system that seems to add up pretty quickly, allowing for a $20 discount on a few lab orders this past year. Result turnaround times are reasonable and comparable to labs done through my healthcare provider; this also depends on type of assay and processing speed of chosen lab(Quest or LabCorp).
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you've found Walk-In-Lab reliable and efficient, and that our services have helped you advocate for your health. We appreciate your support and are glad you’ve taken advantage of our rewards program and promotional offers. If you ever have any questions or need assistance, please feel free to reach out! Thank you, Laura C. Customer Service Specialist
Not the greatest experience I’ve had and I would give them a 0 star if I could. My last call with customer service ended with the lady talking over me constantly when I’m trying to explain my problem, but that was only the last straw. I kept being given reorders (six or seven times!) for one lab test out of three that they could never get right or damaged the sample. While the reorders were free, my time was wasted as I kept having to go back to get the orders redrawn and they wanted me to go to another drawing site, but guess what, that’s a whole other hour away from where I live! In short, the customer service kept pinning my reoccurring issue on the drawing site, the drawing site kept pinning it on the lab, and the lab kept telling customer service something else and now the I’m getting the whole “we can’t do anything else deal.” For weeks this went on! I was understanding the first few times, but it hits the point where I know that no one is doing their job and I’m the one stuck with the short end of the stick. All I can say is they have lost a customer and if they had done their done correctly they would have made a lot more money off the me from all the tests I needed instead of giving me reorders. I prefer having my actual lab results over freebies!
We're truly sorry to hear about your experience and the frustration it caused. This isn’t the level of service we strive to provide. We appreciate your feedback and regret that we weren’t able to deliver a better experience. I’d welcome the opportunity to speak with you directly. Please contact us at 800-539-6119 and select option 2 to reach the Results Department. Thank you, Lacey T. Results Department Manager
I love Walk-in Labs! They’re so easy and quick. I use them all the time.
Hi Marie, Thank you so much for your wonderful review. We’re thrilled to hear that you find Walk-in Lab easy and quick to use. Your support means a lot to us, and we look forward to continuing to serve you! Thank you, Laura C. Customer Service Specialist
The best prices are here and a huge variety of test combinations with helpful info inside each form. Fast results and i like not having to worry if a DR would send in the correct tests or even approve it, plus any location is also wonderful i was able to get one long overdue issue out while traveling. thanks
Hi KG, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our variety of tests helpful and our service fast to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager
It was so easy and affordable!! I had my results..and piece of mind within 24 hours! :)
Hi Kathy, Thank you so much for your wonderful review. We're thrilled to hear that you found our service easy and affordable, and that you received your results within 24 hours! Your peace of mind is our top priority, and we appreciate your feedback. Thank you for choosing Walk-In Lab! Thank you, Laura C. Customer Service Specialist
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