We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!
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Is Walk-In Lab legit?
Walk-In Lab (walkinlab.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 75% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers truly love how simple, fast, and straightforward the online ordering process is, making it extremely easy to manage personal health tests and track progress without needing an initial doctor's office visit. Many consumers also appreciate the exceptionally fair pricing, helpful test details, and the quick delivery of reliable lab results.
Some people were dissatisfied with occasional cost estimation discrepancies, pricing changes, or billing friction. Despite these minor drawbacks, users consistently praise the overall convenience, professional lab partnerships, and plan to continue using the service for their routine health monitoring.
Auto-generated from all reviews of this business. For reference only.
The entire experience I have had with this company is amazing and starting from ordering the labs online to getting all the labs completed , including receiving the results.
Reply from Walk-In Lab2025-12-23
Hi Sabrina,
Thank you so much for your wonderful feedback. We're thrilled to hear that you find our variety of labs and lab panels to be great. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any questions or need assistance, feel free to reach out!
Thank you,
Laura C
Customer Service Specialist
No longer good. Won't stand behind their referral advertising.
I originally gave Walk In Lab a 5-star review based on their excellent sign-up process and seamless testing experience back in December 2025. However, I am reducing my overall evaluation to 3-stars because, while the testing/results process is good, they do not stand behind their referral advertising on their website, and they do not allow you to easily close your account online.
Since I had a good prior experience, I wanted to recommend them to a friend in need of testing. I noticed a sidebar on their mobile website that said "Refer a Friend". When you click on it, it says 20% off for the friend and 100 points for me. When I clicked, it said I had to first log in to my account, but I was already logged in so it just took me back to where I was. There was no obvious way to make it work and my friend needed to order her tests and couldn't wait, so I told her to just create an account for now and add the tests to her cart and that I would email Walk in Lab for the referral code.
But, Walk in Lab does not respond to emails but rather sends an automated email to call them. When you call them, instead of simply acknowledging the website error and giving my friend a one-time 20% referral code, they told me that she needed to re-create a new account using a different email address and that I would first need to join their rewards program to get the referral link; and then she would have to open her account from that link. None of this was stated on the sidebar. If it were, I would have done that. Now, they want me/her to jump through all these extra loops because of their misleading website.
As they say in business, "If you don't take care of the customer, somebody else will." So, I googled their competitors and discovered Ulta Lab Tests, so I had my friend order her battery of tests there instead. If she has a good experience there then I, too, will follow her.
I therefore emailed Walk in Lab to close my account since I won't be using them again, but there is no way to close an account online. Again, you get the automated response to call them.
So, basically, they make it super easy to join and pay them, but very difficult should an error arise or you want to close your account.
I no longer recommend Walk in Lab.
Reply from Walk-In Lab2025-12-17
Hi David,
Thank you so much for your positive feedback. We’re thrilled to hear that you found our service easy and convenient. Your satisfaction is our priority, and we look forward to serving you again in the future!
Thank you,
Laura C
Customer Service Specialist
Such excellent service. Works well. I've done it once, and it was amazing. This is my second time, and I expect the same.
Reply from Walk-In Lab2025-12-15
Hi Trent,
Thank you so much for your wonderful feedback. We're thrilled to hear that you found our service amazing the first time and are excited for your second experience. Your satisfaction is our priority, and we look forward to providing you with the same excellent service again!
Thank you,
Laura C
Customer Service Specialist
Walk-in Lab website is user friendly and easy to navigate. The only glitch I ran into was scheduling my appointment at a nearby facility. I have purchased lab tests via Walk-in Labs before, so it would save time if my contact information and preferences were saved so that the Lab testing location will auto populate with my saved information. This is the only reason why the experience could not be rated "excellent"
Reply from Walk-In Lab2025-12-15
Hi TG,
Thank you for taking the time to share your experience with us! We're glad to hear you found our website user-friendly. We appreciate your feedback regarding the scheduling process and saving your preferences.Your lab should be saved in your account once you choose one however the appointment scheduling is a seperate process. Please feel free to reach out via call, chat or email and we can assist!
Thank you,
Laura C
Customer Service Specialist
You pick the tests you want, your doctor and health insurance are not involved (and it's usually way less expensive than going the other route). When the results come in, you're the only one getting them, and you can read up on the results and make informed decisions before you share them with your doctor.
Reply from Walk-In Lab2025-12-15
Hi U,
Thank you for sharing your positive experience with Walk-In Lab! We're thrilled to hear that our services empower you to take charge of your health and access your test results directly. Your satisfaction is our top priority, and we appreciate your continued trust in us.
Thank you,
Laura C
Customer Service Specialist
Hi Alexei,
Thank you for your wonderful feedback! We're thrilled to hear that you found our portal convenient to navigate. Your support motivates us to continue improving our services. If you have any more thoughts to share, we’d love to hear from you!
Thank you,
Laura C
Customer Service Specialist
Great experience-Very easy and convenient -I love going here Bi-Yearly and getting my Blood work.
Reply from Walk-In Lab2025-12-08
Hi Pia,
Thank you so much for your fantastic review! We're thrilled to hear that you find your bi-yearly visits for blood work easy and convenient. Your kind words motivate us to continue providing excellent service. We look forward to serving you again!
Thank you,
Laura C
Customer Service Specialist
The website works very well. The history of past tests makes it easier to order future tests. The Lab Corp office where i go is highly efficient. Customer Service is always available to help with any ordering problems which has helped me at least twice this year.
Reply from Walk-In Lab2025-12-08
Hi Jerry,
Thank you so much for your glowing review! We're thrilled to hear that you found our website easy to use and appreciated the efficiency of our process. Your feedback about the history of past tests and cost is invaluable in helping us maintain our commitment to excellent service.
Thank you,
Laura C
Customer Service Specialist
Lab is near me. Parking is easy. Text messaging and check-in are quick. In waiting room 2 minutes. Facilities are clean. Staff is efficient.
Reply from Walk-In Lab2025-12-02
Hi Lee,
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you found the parking easy and check in at the lab quick. If you have any further questions or need assistance, feel free to reach out. We’re here to help!
Thank you,
Laura C
Customer Service Specialist
My experience after several dealings with Walkinlab has been outstanding. The online process has been easy.
Reply from Walk-In Lab2025-12-01
Hi Maurizio,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our online process easy and that your dealings with us have been outstanding. Your feedback inspires us to continue providing top-notch service to our customers.
Thank you,
Laura C
Customer Service Specialist
Hi Shahram
Thank you for your wonderful feedback! We're thrilled to hear that you found our ordering process easy and that you received your test slip quickly. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
Thank you,
Laura C
Customer Service Specialist
Only way to order your own bloodwork!
So easy and much less expensive than going through your doctors office.
Reply from Walk-In Lab2025-12-01
Hi Laurie,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service easy and cost-effective for your bloodwork needs. We appreciate your support and look forward to assisting you again in the future.
Thank you,
Laura C
Customer Service Specialist
Hi Johnny,
Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service fast and easy to take care of your health care needs. You are valued as a customer, and we wish to serve your testing needs in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
The ease and comfort of the blood draw was excellent! No wait time and a friendly and very competent technician. In and out in 10 minutes.
Reply from Walk-In Lab2025-11-14
Hi Brian,
Thank you so much for your wonderful review! We're thrilled to hear that your experience with ordering lab tests was easy and that you found our prices competitive. Your satisfaction is our top priority, and we appreciate your support. If you need anything else in the future, please don't hesitate to reach out.
Thank you,
Laura C
Customer Service Specialist
It was nerve wracking because it is a new way to do something. Now that I have done it once, I will definitely do my blood tests this way again.
Reply from Walk-In Lab2025-11-12
Hi Rachel,
Thank you for sharing your experience with us! We're thrilled to hear that you found our process both manageable and convenient. Your feedback is appreciated and we look forward to serving you again for your future tests.
Thank you,
Laura C
Customer Service Specialist
Easy transaction, didn’t need to wait to see my doctor. I’ve used walk in lab previously and plan to use them again. My lab draw order was ready almost immediately.
Oddly enough getting tests through walk in lab was cheaper than Lab Corp’s website for the same tests.
Reply from Walk-In Lab2025-11-12
Hi Jim,
Thank you for taking the time to share your positive experience with Walk-In Lab! We’re thrilled to hear that you found the transaction easy and that our services met your needs efficiently. Your continued support means a lot to us, and we look forward to serving you again in the future.
Thank you,
Laura C
Customer Service Specialist
If you want to monitor your health and your insurance won't cover it or your doctor won't order it, you can request your own testing and get the results sent directly to you.
Reply from Walk-In Lab2025-11-07
HI Patricia,
Thank you for your wonderful review! We're thrilled to hear that you find our services easy and affordable for monitoring your health. Your satisfaction is our priority, and we appreciate your support. If you have any other feedback or questions, please feel free to reach out.
Thank you,
Laura C
Customer Service Specialist
Hi Ash,
Thank you so much for your positive review. We're thrilled to hear that you found our process simple and smooth. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you have any further feedback or questions, please don’t hesitate to reach out!
Thank you,
Laura C
Customer Service Specialist
why the gift cards are not qualified for 10% opening discount
I bought two gift cards for my friends for over $400 each and I was told they were qualified for 10% discount when they open your account. However they told me they cannot have this discount after they contact with you.
Reply from Walk-In Lab2025-11-05
Hi Jerzy,
Thank you for sharing your experience with us. Unfortunately, our at home test kits are not able to be discounted as mentioned on your phone call with us. I apologize for any confusion regarding the test kits and discounts. We value you as a customer and we wish to earn 5 stars in the future. If you have any questions please reach out to us at 1-800-539-6119 so that we can better assist you.
Thank you,
Melinda L.
Customer Service Assistant Manager
I'm glad I did. I am uninsured and contacted LabCorp for blood work. They quoted me $836. For the same exact tests, Walk-In-Labs quoted me $385 (after some online discounts). Walk-In-Lab ended up outsourcing the labs to LabCorp and Quest Diagnostics (in my case) anyway. So I made an appointment with LabCorp. I was emailed any special instructions (fasting, in my case), the lab order, and the appointment. I was told to bring the lab order, but LabCorp didn't need it. I was already in their system. I think all they asked during check in was how I was paying? The option I chose was that I was paying through a third party. It was all an easy process.
Reply from Walk-In Lab2025-11-03
Hi Ben,
Thank you so much for your wonderful review! We're thrilled to hear that you found our services helpful and cost-effective. It's always our goal to make lab testing accessible to everyone, and your feedback really encourages us to continue our efforts. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you,
Laura C
Customer Service Specialist
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