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Health & Medical

Walk-In Lab

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203 reviews

4.9203 reviews
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About Walk-In Lab

Data updated
Website
walkinlab.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
187 reviews
Replies to negative
75% (3/4)
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About this business

We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!

Written by the business, not verified by us.

Is Walk-In Lab legit?

Walk-In Lab (walkinlab.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 75% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers truly love how simple, fast, and straightforward the online ordering process is, making it extremely easy to manage personal health tests and track progress without needing an initial doctor's office visit. Many consumers also appreciate the exceptionally fair pricing, helpful test details, and the quick delivery of reliable lab results. Some people were dissatisfied with occasional cost estimation discrepancies, pricing changes, or billing friction. Despite these minor drawbacks, users consistently praise the overall convenience, professional lab partnerships, and plan to continue using the service for their routine health monitoring.

Auto-generated from all reviews of this business. For reference only.

What people say

I love getting my labs through here

I love getting my labs through here. I do wish there was a referral code though…I share this information a whole lot!

Reply from Walk-In Lab2026-03-03

Hi Viktoria, Thank you so much for your wonderful feedback. We're thrilled to hear that you love using our services and appreciate you sharing your experiences. There is a referral code in your portal in the Rewards tab! https://www.walkinlab.com/loyalty-program Thank you, Laura C Customer Service Specialist

Good experience

Good experience. Nice to have the ability to have lab work done outside of doctors office.

Reply from Walk-In Lab2026-03-02

Hi Tim , Thank you for sharing your positive experience with us. We're thrilled to hear that you were happy with our services. Your satisfaction is our priority, and we appreciate your support. Thank you, Laura C Customer Service Specialist

I’ve used this company 3 times-great…

I’ve used this company 3 times-great service, quick turnaround time.

Reply from Walk-In Lab2026-03-02

Hi, Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a great experience with our service and appreciate your trust in us. If you ever need anything in the future, don’t hesitate to reach out. Thank you, Laura C Customer Service Specialist

Couldn't really ask for Better

Couldn't really ask for Better - a Money Saver also... did not have to get a Doctor Visit to have a Order Requested

Reply from Walk-In Lab2026-03-02

Hi, Thank you so much for your wonderful review! We’re thrilled to hear that you found our services convenient and cost-effective. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Thank you, Laura C Customer Service Specialist

User friendly

User friendly, quickly notifies you of lab results. Great price points!

Reply from Walk-In Lab2026-02-27

Hello! Thank you so much for your kind words and positive feedback. We're thrilled to hear that you found our platform user-friendly and our pricing competitive. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, feel free to reach out. Thank you, Laura C Customer Service Specialist

5-stars on the price

5-stars on the price, availability, and quick results. Thank you!

Reply from Walk-In Lab2026-02-23

Hello! Thank you so much for your wonderful review. We’re thrilled to hear that you found our prices, availability, and quick results to be satisfactory. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Thank you, Laura C Customer Service Specialist

Walk-In-Lab has been a game changer for me

Walk-In-Lab has been a game changer for me. It is beyond convenient ordering the blood work that supports my health goals rather than relying on my doctor to order them for me. Heck, if I won't take a pill I feel like they don't know what to do with me. I would rather modify my behavior and track my progress on my own. WIL's prices are super fair and affordable and I don't even bother submitting them to insurance due to my sky high deductibles.

Reply from Walk-In Lab2026-02-23

Hi, Thank you so much for your wonderful feedback! We're thrilled to hear that Walk-In-Lab has made such a positive impact on your health journey. Our goal is to make health tracking convenient and accessible, and it's fantastic to know you find our services valuable. If you have any further questions or need assistance, feel free to reach out. Thank you, Laura C Customer Service Specialist

Get the tests you want/need without waiting

I can never get my doctors to order tests for me..so, I just go out to walk-in labs and order what I want/need. The tests are resonably priced and results come back fast. Truely great service.

Reply from Walk-In Lab2026-02-23

Hi Barbara, Thank you so much for your positive feedback! We're thrilled to hear that you find our lab tests easy to navigate and appreciate the ordering process. Your satisfaction means a lot to us, and we look forward to continuing to serve you! Thank you, Laura C Customer Service Specialist

I love walk in labs

I love walk in labs. I tell everyone about it. It's easy. It's cheap. It's fast and you can pick whatever tests you want to run, no doctors orders needed. They also give range numbers for each test, so you know if you're within that range. You can google any other infor for your test results.

Reply from Walk-In Lab2026-02-23

Hi Kathy, Thank you so much for your wonderful review. We’re thrilled to hear that you find our services easy, affordable, and convenient. Your recommendation means a lot to us, and we appreciate you spreading the word about Walk-In Lab. Thank you, Laura C Customer Service Specialist

Worked great for Quest

Worked great for Quest, for a great price. Quest also informed me that a screenshot would work as well as printing 👍 .

Reply from Walk-In Lab2026-02-17

Hi Mike, Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with Quest and found our services to be a great value. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you, Melinda L. Customer Service Assistant Manager

Excellent place to order a lab test…

Excellent place to order a lab test through. Quick shipping of the test / processing of the order, excellent communication from customer service, fast / as described results.

Reply from Walk-In Lab2026-02-16

Hi Steven, Thank you so much for your wonderful feedback. We're thrilled to hear that you had a positive experience with ordering to receiving your results. Your kind words about our communication and processing speed truly motivate us to keep providing excellent service. We look forward to serving you again! Thank you, Laura C Customer Service Specialist

Superb service once again

Superb service once again. Busy clinic but always a friendly and helpful welcome. My tests were taken quickly and on time with my appointment booking and results received next day! Excellent. Will definitely use again and highly recommend

Reply from Walk-In Lab2026-02-11

Hi Deni, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you received quick and friendly service, and that your results were delivered promptly. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank you, Laura C Customer Service Specialist

Always super easy

Always super easy! Been using Walkin Lab for more than 10 years. Convenient and results come promptly within a few business days.

Reply from Walk-In Lab2026-02-10

Hi Lynn, Thank you so much for taking the time to share your wonderful experience with us. We're thrilled to hear that you’ve found our services convenient and reliable over the past 10 years. Your feedback motivates us to continue providing excellent service. Thank you, Laura C Customer Service Specialist

Easy to Order

Easy to order. Had the tests I needed and turn around time was very reasonable. Results came with explanations for anything out of normal range.

Reply from Walk-In Lab2026-02-09

Hi Crystal, Thank you for your kind words! We're thrilled to hear that your ordering experience was easy and that you received exactly what you needed in a timely manner. We appreciate your feedback and look forward to serving you again in the future. Thank you, Laura C Customer Service Specialist

Great Experience from Start to Finish

I had a great experience with Walk-In Lab. I was very impressed with the pricing, especially compared to ordering directly through lab websites. The bundled test options were a huge plus; I needed multiple tests and was able to get them together at a significantly discounted price. The ordering process was simple and clear, and everything worked smoothly from start to finish. I would definitely recommend Walk-In Lab.

Reply from Walk-In Lab2026-02-05

Hi Agustin, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you found our pricing and bundled test options beneficial, and that the ordering process was smooth. Your recommendation means a lot to us, and we look forward to serving you again in the future. Thank you, Laura C Customer Service Specialist

Great service

Reply from Walk-In Lab2026-02-06

Hello! Thank you for your kind words and for taking the time to share your experience. We're thrilled to hear that you received great service from us. Your feedback is greatly appreciated, and it encourages us to continue providing the best for our customers. Thank you, Laura C Customer Service Specialist

seamless experience

Reply from Walk-In Lab2026-02-03

Hi Ashish, Thank you so much for your wonderful review! We’re thrilled to hear that you had an awesome experience with our service. Your feedback truly motivates us to continue providing the best for our customers. We look forward to serving you again! Thank you, Laura C Customer Service Specialist

Excellent

Excellent. I want to test my ckd labs every month for awhile. Your $30 tests make that possible! The Labcorp lab is just like any other lab and the results were returned in 2 days. The price of your tests lets me make changes in my diet to avoid ckd symptoms, then check as often as I want to to learn whats working!

Reply from Walk-In Lab2026-02-02

Hi Lisa, Thank you so much for your wonderful review. We're thrilled to hear that our affordable tests are making a positive impact on your health journey. Your feedback inspires us to continue providing accessible testing options. If you have any questions or need further assistance, feel free to reach out. Thank you, Laura C Customer Service Specialist

The on-line site is user friendly and their prices are low

The on-line site is easy to use and offer very competitive prices. They have labs available at Walgreens which makes it very convenient. The lab techs at LabCorp have always been very kind and efficient.

Reply from Walk-In Lab2026-02-02

Hi Llij, Thank you for reviewing our service and rating us with 5 stars. We are so happy that you found our service easy and convenient to take care of your testing needs. You are valued as a customer and we wish to serve your testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager

Get the info you need

It is quick, easy, and the staff is friendly.

Reply from Walk-In Lab2026-02-02

Hello, We appreciate your feedback and the rating of 5 stars. I am so happy to hear that our service was quick, easy and friendly to take care of your testing needs. You are valued as a customer and we wish to serve your testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager

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