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Health & Medical

Walk-In Lab

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203 reviews

4.9203 reviews
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About Walk-In Lab

Data updated
Website
walkinlab.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
187 reviews
Replies to negative
75% (3/4)
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About this business

We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!

Written by the business, not verified by us.

Is Walk-In Lab legit?

Walk-In Lab (walkinlab.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 75% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers truly love how simple, fast, and straightforward the online ordering process is, making it extremely easy to manage personal health tests and track progress without needing an initial doctor's office visit. Many consumers also appreciate the exceptionally fair pricing, helpful test details, and the quick delivery of reliable lab results. Some people were dissatisfied with occasional cost estimation discrepancies, pricing changes, or billing friction. Despite these minor drawbacks, users consistently praise the overall convenience, professional lab partnerships, and plan to continue using the service for their routine health monitoring.

Auto-generated from all reviews of this business. For reference only.

What people say

So much easier ordering certain labs…

So much easier ordering certain labs myself instead of being gaslit by my Dr. I have found some things wrong with me that my Dr refused to test for. I am so grateful to be able to order through walk in labs. I am also on the hunt for a new dr. They have a huge variety of tests as well. Some of the panels have come in very useful! The price isn't too bad either.

Reply from Walk-In Lab2026-04-21

Hi Keri, Thank you so much for your wonderful feedback! We're thrilled to hear that Walk-In Lab has made your lab testing experience easier and has empowered you to take charge of your health. Your satisfaction is our priority! Thank you, Laura C Customer Service Specialist

I’m very happy with my experience with…

I’m very happy with my experience with walk-in labs. The selection of lab tests was easy as well as setting up my appointment to have blood drawn. The results came back the same night that my blood was taken. Excellent experience! Would definitely recommend their services.

Reply from Walk-In Lab2026-04-21

Hi Joanna, Thank you so much for sharing your wonderful experience with Walk-In Lab. We're delighted to hear that you found the selection of tests easy and that you received your results promptly. Your recommendation means a lot to us! Thank you, Laura C Customer Service Specialist

Great customer service

Great customer service. Helpful. Always answered questions. Can't says enough about Walk-In-Lab.

Reply from Walk-In Lab2026-04-15

Hi Jack, Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you effectively and provide the support you needed. Your satisfaction is our top priority, and we appreciate your feedback. Thank you, Laura C Customer Service Specialist

ordering the test was easy

ordering the test was easy, have done the test yet. thanks

Reply from Walk-In Lab2026-04-16

Hi Trevor, Thank you for taking the time to share your experience with us. We're glad to hear that the ordering process was easy for you. If you have any questions or need assistance as you complete your test, feel free to reach out. Thank you, Laura C Customer Service Specialist

I was very pleased with the Staff

I was very pleased with the Staff. They were timely, pleasant, and professional.

Reply from Walk-In Lab2026-04-15

Hi, Thank you so much for your wonderful feedback! We're thrilled to hear that our staff provided you with timely, pleasant, and professional service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Thank you, Laura C Customer Service Specialist

simple and easy ordering process and…

Simple and easy ordering process and explanation/details of each lab for preparation and what it measures. So GRATEFUL for this sight and opportunity to get the labs my dietician requests for me to do. Also I used Quest diagnostic lab choice to draw and process the blood work I ordered through Walk in Lab. They were quick and so professional. I'm thankful!

Reply from Walk-In Lab2026-04-13

Hi Angela, Thank you so much for your kind words! We're thrilled to hear that you found our ordering process simple and our lab details helpful. It's our goal to make accessing lab tests as easy as possible, especially when collaborating with healthcare professionals. We appreciate your support and are here if you need any further assistance! Thank you, Laura C. Customer Service Specialist

J
John Morse美国 · 3 reviews · Experienced 2026-03-31 ·

I’m always very satisfied

I’m always very satisfied! It is very difficult to get doctors to write scripts for you if you want to help yourself in certain areas this is a great service and I truly appreciate it! The bonus program and the birthday gift is also much appreciated. Thank you.

Reply from Walk-In Lab2026-04-03

Hi John, Thank you so much for your wonderful feedback. We’re thrilled to hear that you find our service helpful and appreciate our loyalty program. Your satisfaction is our priority, and we look forward to continuing to support you in your health journey! Thank you, Laura C Customer Service Specialist

The test description was misleading

The test description was misleading. I intended to measure my estrogen levels as a male and purchased their general estrogen test, which is advertised as suitable for both men and women. However, the results I received were extremely high and appeared inaccurate. After doing some research, I discovered that this test is widely reported to be unreliable for men, often producing results that significantly under- or overestimate actual levels. I also contacted customer support to request either a refund or a discount toward a more accurate test, but my request was declined.

When doctors fail

Excellent experience and variety when doctors refuse to advocate for your health.

Reply from Walk-In Lab2026-03-30

Hi Shannon, Thank you for sharing your positive experience with us! We're delighted to hear that our services provided you with the support and variety you were looking for. If you have any further feedback or questions, please don't hesitate to reach out. Thank you, Laura C Customer Service Specialist

So easy to use!

So easy to use and I plan to reuse this service over and over again!

Reply from Walk-In Lab2026-03-30

Hello! Thank you so much for your wonderful review! We’re thrilled to hear that you found our service easy to use and that you plan to come back. Your satisfaction means a lot to us, and we look forward to serving you again soon! Thank you, Melinda L. Customer Service Assistant Manager

Fast easy and great pricing!

Reply from Walk-In Lab2026-03-25

Hi Elizabeth, Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our services fast, easy, and competitively priced. Your satisfaction is our top priority, and we appreciate your support. Thank you, Laura C Customer Service Specialist

I LOVE this service!

Reply from Walk-In Lab2026-03-23

Hi Tony, Thank you so much for your wonderful feedback! We’re thrilled to hear that you love our service. Your support means a lot to us, and we look forward to continuing to provide you with great experiences in the future. Thank you, Laura C Customer Service Specialist

Lab services at a discounts

A+++ service with great prices!

Reply from Walk-In Lab2026-03-20

Hi David, Thank you so much for your fantastic review! We're thrilled to hear that you had a positive experience with our service and pricing. Your feedback motivates us to keep delivering the best for our customers. Thank you, Laura C Customer Service Specialist

This was a great experience

This was a great experience. Buying my labs online was cheaper and it was convenient to have it already paid for so I didn't have any paperwork or payment to do at the actual appointment time. I will definitely be using Walk in Lab again.

Reply from Walk-In Lab2026-03-19

Hi Brandon, Thank you so much for sharing your positive experience with Walk-In Lab! We're thrilled to hear that you found our services convenient and cost-effective. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Thank you, Laura C Customer Service Specialist

I like that there is everything I need

I like that there is everything I need. The site is easy to use, and the price is good.

Reply from Walk-In Lab2026-03-18

Hi William, Thank you for taking the time to share your experience with us. We're glad to hear that you had a good experience and truly appreciate your feedback. If you have any further thoughts or suggestions, we would love to hear from you. Thank you, Laura C Customer Service Specialist

Great and amazing service

Reply from Walk-In Lab2026-03-09

Hi Ahmad, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again! Thank you, Laura C Customer Service Specialist

Very efficient service

Reply from Walk-In Lab2026-03-06

Hi Charmaine, Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that you found our service efficient. Your feedback motivates us to continue providing excellent service to all our customers. Thank you, Laura C Customer Service Specialist

Efficient and impressively competent

I am very pleased with the ease of ordering and scheduling lab tests, and then obtaining the results, which were provided quickly. Visiting the LabCorp Patient Service Center was a pleasant experience, from the computerized kiosk sign-in process to the pleasant and well-trained staff who accommodated me before my scheduled appointment time. As a retired ER physician and medical educator, I know how to correctly draw blood and was very pleased with the technique used, which was flawless. In contrast, phlebotomy services at Munson can range from very good to unacceptable. We are fortunate to have an alternative to Munson, which isn’t interested in learning what it could do better. LabCorp’s overall process is intelligently designed and impressively implemented.

Reply from Walk-In Lab2026-03-04

Hi Kevin, Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our ordering and scheduling process easy, and that you received your results quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Thank you, Laura C Customer Service Specialist

Seamless experience

Seamless experience. I ordered and paid for the blood test online; then was guided to make an appointment with LabCorp. The price was the lowest I found. Thank you!

Reply from Walk-In Lab2026-03-04

Hi , Thank you for your wonderful review. We're thrilled to hear that you had a seamless experience with us and found our prices to be the lowest. Your satisfaction is our top priority, and we appreciate your support. Thank you, Laura C Customer Service Specialist

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