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Health & Medical

Walk-In Lab

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203 reviews

4.9203 reviews
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About Walk-In Lab

Data updated
Website
walkinlab.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
187 reviews
Replies to negative
75% (3/4)
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About this business

We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!

Written by the business, not verified by us.

Is Walk-In Lab legit?

Walk-In Lab (walkinlab.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 75% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers truly love how simple, fast, and straightforward the online ordering process is, making it extremely easy to manage personal health tests and track progress without needing an initial doctor's office visit. Many consumers also appreciate the exceptionally fair pricing, helpful test details, and the quick delivery of reliable lab results. Some people were dissatisfied with occasional cost estimation discrepancies, pricing changes, or billing friction. Despite these minor drawbacks, users consistently praise the overall convenience, professional lab partnerships, and plan to continue using the service for their routine health monitoring.

Auto-generated from all reviews of this business. For reference only.

What people say

Easy

Easy, user-friendly website and ordering process.

Reply from Walk-In Lab2026-07-05

Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our website user-friendly and the ordering process easy. Your feedback is invaluable as we strive to provide the best service possible. Thank you, Laura C Customer Service Specialist

The technology ( about which don't…

The technology ( about which don't really have a cue) is fantastic and I appreciate it. I wish they could schedule appointments with out us having to wait.

Reply from Walk-In Lab2026-07-05

Hi Robert, Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our technology. We understand the importance of scheduling appointments and can do that for you! Call us at 800-539-6119 so we can assist. Thank you, Laura C Customer Service Specialist

Easy to work with

It is nice to have some control over your health and order the labs you’re interested in. Most of the prices are reasonable which allows individuals without insurance to get what they need and with convenience. I’ve had a great experience.

Reply from Walk-In Lab2026-07-05

Hi Aqueelah, Thank you so much for your wonderful feedback. We’re thrilled to hear that you appreciate the convenience and affordability of our services. Your control over your health is important to us, and we’re glad you had a great experience. Thank you, Laura C Customer Service Specialist

Great Experience for First Time

Quick turn around on lab reports, and process was smooth, payments were reasonable. Results returned in less than 24 hrs.. appointment with LabCorp went very quick and I highly recommend Walk in labs..

Reply from Walk-In Lab2026-07-05

Hi Donna, Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service quick and easy to take care of your testing needs. You are valued as a customer, and we look forward to serving your lab testing needs in the future. Thank you, Melinda L. Customer Service Assistant Manager

Always easy to choose and order tests…

Always easy to choose and order tests and the labs prefer it when you have your own paperwork and payment. I was able to get a refund when I was required to change labs.

Reply from Walk-In Lab2026-07-05

Hi Jennifer, Thank you for your wonderful review! We're thrilled to hear that you find it easy to choose and order tests through our platform. We appreciate your feedback and look forward to serving you again in the future! Thank you, Laura C Customer Service Specialist

A well organized and pleasant experience from start to finish

The environment at Walk-in labs is far superior to any doctor's office I've ever used in the past for my blood work. It was cool, quiet, spacious and private. The phlebotomist was highly skilled, efficient and cheerful. My results were available on-line within 1 business day which is excellent. I was very impressed with the overall experience which is why I come back each year for my annual blood work-up.

Reply from Walk-In Lab2026-06-26

HI Peter, Thank you for reviewing our service and rating us with 5 stars. We are pleased to hear that you found our service easy, efficient and quick to take care of your testing needs. You are valued as a customer, and we wish to serve your testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager

Smooth, easy process

This was a smooth, easy process. I appreciated getting each result as it came in, along with a phone call from the Walk-in Lab when results were final.

Reply from Walk-In Lab2026-06-26

Hi Rene, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a smooth experience and appreciated the timely updates on your results. Your satisfaction is our priority, and we're glad we could meet your expectations. Thank you, Melinda L. Customer Service Assistant Manager

A great option for lab work

Easy to schedule, great pricing, friendly staff. This is my second visit and I will be returning. The lab order was very easy to order on the website. The website is very easy to navigate and there were numerous scheduling opportunities available. I would definitely recommend Walk-in-Lab.

Reply from Walk-In Lab2026-06-24

Hi Kelli, Thank you for your wonderful review! We're thrilled to hear that you found our scheduling process easy and that our staff made your visits enjoyable. Your recommendation means a lot to us, and we look forward to serving you again. Thank you, Laura C Customer Service Specialist

Making arrangements was easy

Making arrangements was easy. Customer service was very helpful. Got Results in a day or two

Reply from Walk-In Lab2026-06-18

Hi Paul, Thank you so much for your positive feedback! We're thrilled to hear that you found everything to be easy and our customer service helpful. It's great to know that you received your results promptly. We appreciate your support and look forward to serving you again in the future! Thank you, Laura C Customer Service Specialist

Pleasantly surprised - more people need to know about this option

The ordering process was pretty easy, and the prices were much lower than the lab's "cash price," so I was happy with WalkIn Lab. Results were completed quickly.

Reply from Walk-In Lab2026-06-17

Hi Denise, Thank you for your positive feedback! We're glad to hear about your ordering experience and that our prices are competitive. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you ever need assistance, feel free to reach out at 800--539-6119. Thank you, Laura C Customer Service Specialist

Excellent!

Reply from Walk-In Lab2026-06-17

Hi Liang, Thank you so much for your wonderful review and 5-star rating. We’re thrilled to hear that you had an excellent experience with us! Your support means a lot, and we’re always here to help if you need anything in the future. Thank you, Laura C Customer Service Specialist

smooth, money saving experience

better price than ordering at LabCorp Website (with the right promos), results available on website the day after LabCorp visit. Doesnt get easier/better than this

Reply from Walk-In Lab2026-06-15

Hi Andreas, Thank you so much for your wonderful review. We're thrilled to hear that you found our pricing favorable and that the process was easy for you. Your feedback motivates us to continue providing a seamless experience for our customers. We appreciate your support! Thank you, Laura C Customer Service Specialist

Excellent way to self-order labs

Very easy to choose the order because descriptions are comprehensive and accurate and the check out process is quick and easy with connection to the closest lab of your choice.

Reply from Walk-In Lab2026-06-15

Hi Wendy, Thank you so much for your kind words! We're thrilled to hear that you found our descriptions helpful and that the checkout process was smooth for you. Your feedback inspires us to maintain high standards for our customers. If you have any further questions or need assistance, please feel free to reach out. Thank you, Laura C Customer Service Specialist

Super convenient and easy to use

Super convenient and easy to use! Btw, I selected the incorrect lab I wanted to use; no problem! Called customer service and it was fixed immediately! Thanks for your awesome services!

Reply from Walk-In Lab2026-06-11

Hi Patti, Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our customer service team was able to assist you promptly and that you found our platform convenient to use. Your satisfaction is our top priority! We look forward to serving you again in the future! Thank you, Laura C Customer Service Specialist

Impressed: Definitely Recommend

I was impressed with the entire process: It was simple to find and order a large range of blood tests, then select the lab. Results were processed efficiently and pricing was reasonable. I definitely recommend this service.

Reply from Walk-In Lab2026-06-04

Hello, Thank you for your wonderful review! We're thrilled to hear that you found our process simple and efficient. Your recommendation means a lot to us, and we appreciate your support. If you have any further questions or need assistance in the future, feel free to reach out. Thank you, Melinda L. Customer Service Assistant Manager

Save Money - Less Hassle

Online ordering was perfect. I saved about $20 using this service plus no doctor fee. I used a local Walgreens LabCorp kiosk for the actual blood draw and it was a positive experience. I didn't feel the needle at all.

Reply from Walk-In Lab2026-06-05

Hi Elyria, Thank you for reviewing our service and rating us with 5 stars. We are so happy that you found our service easy and affordable to take care of your testing needs. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager

Great Value for my money!

Great Value for my money! Same test done/provided at other major lab clinics at a better Price!....100% Happy! Recommended All!

Reply from Walk-In Lab2026-06-01

Hi Daniel, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and affordable to take care of your testing needs. You are valued as a customer and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager

Fast and efficient.

Reply from Walk-In Lab2026-05-29

Hi Leika Thank you for your wonderful feedback! We're thrilled to hear that you found our service fast and efficient. We appreciate your support and look forward to serving you again in the future. Thank you, Melinda L. Customer Service Assistant Manager

Easy, Fast, Affordable

Affordable, simple process to check your labs.

Reply from Walk-In Lab2026-05-27

Hi Anne, Thank you for your wonderful review! We're thrilled to hear that you found our process simple and affordable for your blood work. Your satisfaction means a lot to us, and we appreciate your support. If you have any further questions or need assistance, please feel free to reach out. thank you, Melinda L. Customer Service Assistant Manager

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