We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!
Written by the business, not verified by us.Walk-In Lab (walkinlab.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 75% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-31.
Reviewers overwhelmingly had a great experience with this company. Customers truly love how simple, fast, and straightforward the online ordering process is, making it extremely easy to manage personal health tests and track progress without needing an initial doctor's office visit. Many consumers also appreciate the exceptionally fair pricing, helpful test details, and the quick delivery of reliable lab results. Some people were dissatisfied with occasional cost estimation discrepancies, pricing changes, or billing friction. Despite these minor drawbacks, users consistently praise the overall convenience, professional lab partnerships, and plan to continue using the service for their routine health monitoring.
Auto-generated from all reviews of this business. For reference only.Excellent and fast customer service along with prompt and fair refund policy!
Hello! you so much for your kind words and 5-star rating. We’re thrilled to hear that you had a positive experience with our customer service and refund policy. Your feedback inspires us to continue providing the best support possible. We appreciate your support! Thank you, Melinda L. Customer Service Assistant Manager
Finding the test that I needed was simple. The whole process was easy-peasy. Also, the price was affordable! Very happy customer
Hi Bethany, Thank you for your wonderful review! We’re thrilled to hear that you found our service simple and easy to use. Your satisfaction is our priority, and we appreciate your feedback. Thank you, Melinda L. Customer Service Assistant Manager
Fast, efficient, delivered as soon as ready.
Hello! Thank you so much for your wonderful feedback. We're delighted to hear that you found our service fast and efficient. Your satisfaction is our priority, and we appreciate your support! Thank you, Melinda L. Customer Service Assistant Manager
Very easy to find the test I needed and purchase. Scheduling was quick and easy and the care at the testing center was awesome!
HI Ron, Thank you for reviewing our service and rating us with 5 stars. We are so happy that you found our service easy and quick to take care of your testing needs. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager
I wish I had discovered you many years ago. Was a little skeptical at first, but everything went so smooth and easy and saved me money. I will be back and be recommending! LabCorp was efficient with less than a 2 minute wait time - in and out in under 10 minutes.
HI Denise, Thank you for reviewing our service and rating us with 5 stars. We are so happy that everything went smooth and was affordable to help take care of your testing needs. We value you as a customer and we hope to serve you in the future. Thank you, Melinda L. Customer Service Assistant Manager
Using this service first was inexpensive compared to ordering labs direct from labcorp or questdiag. Second the process was quick and I got the test done the next day. Made the process easy for sending the results to my doctor before he had a chance to order it which just steamrolled the process. I used it for checking testosterone levels, but they offer many more kinds of tests.
Hi Nickolas, Thank you so much for your wonderful feedback. We're thrilled to hear that you found our service both economical and efficient, and that it helped streamline your testing process. It's great to know that we've made a positive impact on your healthcare journey. If you have any other questions or need assistance in the future, feel free to reach out! Thank you, Laura C Customer Service Specialist
I wanted to get a ca 125 test done for peace of mind. I was able to find the best price with Walk-In Lab. Ordering the test and setting the appointment with Quest Labs was easy. I was even provided a link to Quest to set an appointment. I printed out the test request after paying, and on my appointment day I walked in and had the test completed with no issues. The price paid covered everything.
HI Chelsea, Thank you for reviewing our service and rating us with 5 stars. We are excited that you found the tests you needed and the process was easy. You are valued as a customer, and we wish to serve your lab testing needs. in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager
The entire process was smooth and professional. The results were delivered quickly, and the customer service was very helpful and responsive. Everything was easy to understand, and I’m very satisfied with my experience with Walk-In Lab. Highly recommended.
Hi, Thank you so much for your wonderful review! We're thrilled to hear that you had a smooth and satisfying experience with Walk-In Lab. Your kind words about our customer service and efficient results mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future! Thank you, Laura C Customer Service Specialist
Walk in Lab is very dependable, affordable and great customer service.
Hi Lubna, Thank you so much for your wonderful review! We’re thrilled to hear that you appreciate our affordable services and great customer support. Your satisfaction is our top priority, and we look forward to serving you again in the future! Thank you, Laura C Customer Service Specialist
Timely constructive communications. At one point there was a logistics error and someone from WIL called and advised me there was a new order in my email that I could print and have a retest. Everything worked out well.
Hi Bill, Thank you so much for your wonderful feedback. We’re thrilled to hear that our team was able to assist you promptly with your questions. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Thank you, Laura C Customer Service Specialist
Great! Easy to find and buy labs, set up appointment, get results. My family has used Walk In lab several times and I will again in the future. Good pricing, too.
Hi Anne, Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and quick to take care of your testing needs. You are valued as a customer and we wish to assist you in the future. Thank you, Melinda L. Customer Service Assistant Manager
Great selection of services to choose from, reasonable prices, and super easy to order
Hi , Thank you so much for your wonderful feedback. We're thrilled to hear that you found our selection of services to be great and our prices reasonable. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again! Thank you, Laura C Customer Service Specialist
Hi Steve, We are so happy that you found our service quick and easy to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer, and we hope to serve your testing in the future. Thank you, Melinda L. Customer Service Assistant Manager
Excellent experience, The best price.
HI Joe, Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with our service. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. Thank you, Melinda L. Customer Service Assistant Manager
Customer service had been good until I needed a refund on an order placed the same day of the call and the day before. The representative LIED and said the order was paid with a gift card so she would put the refund on a gift card. I had to go back and forth at least 10 minutes with the idiot and request her supervisor before she agreed to correctly refund my card. So what they do is, if you purchase 'discounted' labs and then request a refund, they LIE and say that the purchase was made using a gift card so that they can retain the funds!!!! Because I was relentless and refused to accept this LIE, my CC was ultimately refunded. That day I shopped around for other vendors. Boy am I happy that I did!!!!! Walkinlabs is wayyyyy overpriced!!! Better prices and better service exist!!! GO ELSEWHERE!!!! Jason's Health provides better service and better pricing!!! Response to Melinda: Two SEPARATE orders were paid for in full using my credit card NOT a gift card. Therefore the refund should have been returned to the original form of payment as requested. PERIOD!!! There were NO CHANGES to EITHER ORDER. They were MERGED AFTER payment of each order individually, so miss me with the BS excuse that I had to "pay the difference"!!! I paid for one order in FULL via my CC the day BEFORE I purchased the second order, IN FULL on my CC the NEXT day. You do need to change your practices. Start with honesty, HONESTY IS THE BEST POLICY!!! Why is your explanation different from what I was told??? Your staff member who MERGED the order lied and misheld information about what she was really doing??? At no time was I told that the first order was refunded to a gift card and I would pay the balance. Instead I was told the cost of the second order and I proceeded with payment by providing her with my CC information. I hope that you do look into this and retrain the individual who took my second payment, as per your explanation, she is the reason for all of the confusion!!! She should NEVER take it upon herself to make a choice for a patient!!!!
Hello, We appreciate your feedback. We're sorry to hear about the confusion regarding our refund process. I reviewed your order history and see that you paid with a credit card on your original order. You then called in to add a test onto that order. In order to do this, a gift card was created with those funds from the original order to add to a new order so that you only pay for the difference in price using a credit card. Our process uses a gift card in lieu of refunding the original order so that you do not have to wait for 5-7 business days for your bank to process the refund plus pay for the new order in full. Most of our customers do appreciate this process although we do understand it can be confusing. I do apologize that it took our representative a moment to realize the gift card originated from your original order as gift cards are used in a multitude of ways such as redeeming loyalty points and gifts from family or friends. We do appreciate your feedback and will be reviewing our policies moving forward. We do see that all funds were refunded back to the original form of payment which was your credit card and again apologize for any confusion. Thank you, Melinda L. Customer Service Assistant Manager
Placing my order on walk-in labs was very easy . My only problem was when setting up the account on my phone I tried to use the password the apple was suggesting since I was in a drs office and time was important, and it did not take it but was not telling me what the problem was , it just was not taking my payment, it took three times trying to set up the account before it worked . Results came back fast and saved me a lot of money
Hi, Thank you for your feedback! We're glad to hear that placing your order was easy and that you received your results quickly while saving money. We apologize for the inconvenience you experienced during the account setup process. in the future if you have any or concerns, please feel free to reach out! Our number is 1-800-539-6119. Thank you, Laura C Customer Service Specialist
Convenient and economical. If I use the lab associated to my Dr office I never know exactly what it will cost. They give an estimate but many times the estimate is under the actual cost because they say they have to do other things once the lab work is completed. I like to know exactly what I am paying going into the test. Thank you.
Hi Sandy, Thank you for your thoughtful review! We're glad to hear that you appreciate the convenience and transparency of our services. Knowing the exact cost upfront is important, and we’re happy to provide that clarity. Your feedback motivates us to continue delivering the best experience possible. Thank you, Laura C Customer Service Specialist
super easy to order a blood test, done in the same facilities you'd pay hundreds of dollars for exact same tests
Hi Tatiana! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our ordering process easy and that you appreciated the cost-saving benefits of our services. Your feedback is invaluable, and we look forward to continuing to support your health needs! Thank you, Laura C Customer Service Specialist
Cheaper than Quest to order, even though drawn there
Hi Mark, Thank you so much for your positive feedback. We're thrilled to hear that you found our services to be an affordable option. We strive to provide quality service at competitive prices, and your satisfaction is our top priority. If you have any questions or need assistance in the future, feel free to reach out. Thank you, Laura C Customer Service Specialist
Great 👍 affordable and gave my peace of mind back
Hello, Thank you for taking the time to review our service and rating us with 5 stars. We are so happy that you found our service, great and affordable to take care of your testing needs. We value you as a customer and we wish to serve your testing needs in the future. Thank you, Melinda L. Customer Service Assistant Manager
203 reviews matching
MDsave
PureFormulas
Bluegrass Hemp Oil
Ulta Lab Tests
WalkFit
Askadoctor
Springtime Supplements
Soap Korner