We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!
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Is Walk-In Lab legit?
Walk-In Lab (walkinlab.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 75% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers truly love how simple, fast, and straightforward the online ordering process is, making it extremely easy to manage personal health tests and track progress without needing an initial doctor's office visit. Many consumers also appreciate the exceptionally fair pricing, helpful test details, and the quick delivery of reliable lab results.
Some people were dissatisfied with occasional cost estimation discrepancies, pricing changes, or billing friction. Despite these minor drawbacks, users consistently praise the overall convenience, professional lab partnerships, and plan to continue using the service for their routine health monitoring.
Auto-generated from all reviews of this business. For reference only.
I've used Walkinlab for 15 years for all kinds of bloodwork - especially when some doctors don't provide all the necessary ones.
It was fantastic using Walkinlab many years ago, but as the fees increased - which to be slightly expected with the economy, but it appears, more and more, that it has shifted from cost efficiency, to the same price before health insurance. Since they added a " physicians fee," I don't use them as much. Was it necessary to pass on this cost to customers now already paying a higher fee to purchase these already costly test? I actually pay less using my insurance anymore for they test requested by my physician.
Reply from Walk-In Lab2026-08-04
Hello,
We appreciate all customer feedback. We do try to keep our prices as low as possible. We do offer price match if you find a lower price with one of our competitors. We implemented the fee so to not have to raise the overall prices of testing. Please reach out with any questions at 1-800-539-6119.
Thank you,
Melinda L.
Customer Service Assistant Manager
Hello,
Thanks for sharing your feedback.We're glad your visit went smoothly and our team was helpful.
We appreciate your kind words. If you ever have any questions or feedback, feel free to reach out at 800-539-6119.
Thank you,
Laura C
Customer Service Specialist
Amazing and perfect! Flawless experience and customer care.
Reply from Walk-In Lab2026-08-03
Hi Nithin,
Thanks so much for the amazing review, we are thrilled to hear everything was perfect. We really appreciate you choosing Walk-In Lab and taking the time to share this. Your satisfaction is our priority.
Thank you,
Laura C
Customer Service Specialist
The customer service lady was so nice, knowledgeable, and friendly it made ordering easy. She answered all my questions.
Reply from Walk-In Lab2026-08-03
Hi Kathy,
Thanks so much for sharing your positive experience with our team. It's great to hear that she was helpful and knowledgeable while answering your questions. Your satisfaction is our priority. If you ever have any questions or feedback, feel free to reach out at 800-539-6119.
Thank you,
Laura C
Customer Service Specialist
No waiting. Technician was courteous and efficient.
Reply from Walk-In Lab2026-08-03
Hi Charles,
Thanks so much for the kind review. We are glad you had a positive experience with the team.
Hearing that the service made things easy really brightens our day. Thanks again, we appreciate you choosing Walk-In Lab.
Thank you,
Laura C
Customer Service Specialist
Prices are low, and easy website. My 2 customer service interactions have been wonderful.
Reply from Walk-In Lab2026-07-27
Hi Angela,
Thanks so much for the great review, we are really glad you had a positive experience. It means a lot to hear you found things easy and had wonderful interactions with our team.
Thank you,
Laura C
Customer Service Specialist
I received my results quickly and the process was very easy from start to finish. I highly recommend using Walk-In Labs.
Reply from Walk-In Lab2026-07-22
Hi Jesse,
Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service quick and easy to take care of your testing needs. You are valued as a customer, and we hope to serve testing needs again in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
I appreciate the ability to order my own labs at an affordable price. The format, search feature, and educational outline for each lab make it easy for me to select the labs I want, unlike another lab that came up blank with every attempt. The AI bot was very helpful when needed. Fast, affordable, valuable information!
Reply from Walk-In Lab2026-07-21
HI Susan,
We are excited that you found our service affordable and easy to take care of your testing needs. Thank you for taking the time to review our service and rating us with 5 stars. We hope to serve your testing needs in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
A
Anthony Agresta美国 · 5 reviews · Experienced 2026-07-10 ·
★★★★★
I think this is my fifth order with…
I think this is my fifth order with Walk-in-Labs. Every single order has been flawless and at the best price around.
Reply from Walk-In Lab2026-07-21
Hi Anthony,
Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and flawless to take care of your testing needs. We hope to serve your testing needs again in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
Everything went smoothly from ordering the tests, making and attending the appointment and getting the results. The lab was efficient, professional and courteous. Thank You
Reply from Walk-In Lab2026-07-21
Hello,
Thank you for reviewing our service and rating us with 5 stars. We are so happy that you found our service efficient and professional to take care of your testing needs. We value you as a customer and we wish to serve your testing needs in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
Fast efficient and reasonable costs. Easy to order.
Reply from Walk-In Lab2026-07-21
HI Peter,
We are so happy that you found our service fast, efficient and affordable to take care of your testing needs. Thank you for reviewing our service and rating us with 5 stars. You are valued as a customer and we hope to serve your testing needs in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
It seems explicitly easy to choose which tests should be needed for me. The results of them are likely to come out within several days from the day when I visit the premise.
Reply from Walk-In Lab2026-07-21
Hi Hwan,
Thank you for reviewing our service and rating us with 5 stars. We are pleased that you found our service easy and affordable to take care of your testing needs. You are valued as a customer, and we hope to serve your testing needs in the future.
Thank you,
Melinda L
Customer Service Assistant Manager
Very easy to order and view the different tests and see what they measure. I have been using Walk In labs for a few years. They have been great in helping me monitor my health.
Reply from Walk-In Lab2026-07-17
Hi Marisa,
Thanks so much for your kind review. We're glad our service has been valuable to you, and we appreciate your trust. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Thank you,
Laura C
Customer Service Specialist
It is very important for me to track certain blood markers that insurance does not cover. Walk-in Lab makes it so easy. I always take advantage of the discounts.
Reply from Walk-In Lab2026-07-15
Hi Patty,
Thanks so much for taking the time to share this, we're glad our service has been helpful and convenient.
We appreciate you choosing Walk-In Lab and your kind words. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Thank you,
Laura C
Customer Service Specialist
Their imp pages were broken and they weren't competitive
Their pages/apps to create an account, and verify a phone were broken, and, since those didn't work, I tried another provider, where the same test I wanted was HALF the price of "Walkin", AND all their pages worked on the first attempt! ("DrSays") STRIKE 2 ....
Reply from Walk-In Lab2026-07-15
HI Berlioz,
Thank you for your feedback. We apologize that you had issue with creating your account. In the future, please reach out to us immediately at 1-800-539-6119 so that our customer service can quickly assist and look into the issue that you are having on the website. We haven't had any other complaints regarding this issue. If you need any assistance, please feel free to reach out to us.
Thank you,
Melinda L.
Customer Service Assistant Manager
Hi Rick,
Thank you for reviewing our service and rating us with 5 stars. We are thrilled that you found our service easy and affordable to take care of your testing needs. You are valued as a customer, and we wish to serve your lab testing needs in the future.
Thank you,
Melinda L.
Customer Service Assistant Manager
good service, good price. reporting was quite good, as well.
Reply from Walk-In Lab2026-07-14
Hi SC,
Thanks for sharing your thoughts. We're glad you had a positive experience with us, and we appreciate you taking the time to let us know. We appreciate you choosing Walk In Lab and hope to see you again soon.
Thank you,
Laura C
Customer Service Specialist
Walk in lab was easy to work with. Love knowing my numbers in between official labs. Recommend.
Reply from Walk-In Lab2026-07-05
Hi Cindy,
Thank you so much for your wonderful feedback. We're thrilled to hear that you find our services easy to use and that they help you keep track of your lab work between doctor visits. Your support means a lot to us, and we're here whenever you need assistance.
Thank you,
Laura C
Customer Service Specialist
Great process - simple, clear, efficient - no extra costs
I was able to order the labs that I believed I needed, without requiring a doctor's order or review. Had the results been unusual or disturbing, I would then have seen a doctor for interpretation and advice. I did not get the usual insurance discounts, but I did not have to pay a doctor when I did not need one. The order process and results report were easy and straightforward. Walk-In Lab gave me clear instructions and information on how soon I should expect results. They also directed me to the appointment scheduling page for the Labcorp test site.
Reply from Walk-In Lab2026-07-05
Hi Molly,
Thank you for your wonderful review! We're thrilled to hear that you found the ordering process straightforward and that it met your needs without the hassle of a doctor’s visit. You can always reach out to us for an insurance receipt that you can submit for possible reimbursement. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience.
Thank you,
Laura C
Customer Service Specialist
Hi,
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service and pricing. Your support means a lot to us, and we look forward to serving you again in the future!
Thank you,
Laura C
Customer Service Specialist
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