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Health & Medical

Walk-In Lab

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203 reviews

4.9203 reviews
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About Walk-In Lab

Data updated
Website
walkinlab.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
187 reviews
Replies to negative
75% (3/4)
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About this business

We offer guaranteed-lowest online pricing for direct-access lab testing services. Purchase any lab tests online or call 800-539-6119 to place an order by phone. Visit local lab near you and receive your results usually within 1-2 days. We provide the doctor's order that the lab requires. Convenient.......Affordable.....Confidential!

Written by the business, not verified by us.

Is Walk-In Lab legit?

Walk-In Lab (walkinlab.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 75% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers truly love how simple, fast, and straightforward the online ordering process is, making it extremely easy to manage personal health tests and track progress without needing an initial doctor's office visit. Many consumers also appreciate the exceptionally fair pricing, helpful test details, and the quick delivery of reliable lab results. Some people were dissatisfied with occasional cost estimation discrepancies, pricing changes, or billing friction. Despite these minor drawbacks, users consistently praise the overall convenience, professional lab partnerships, and plan to continue using the service for their routine health monitoring.

Auto-generated from all reviews of this business. For reference only.

What people say

I have been using Walkin Labs for over…

I have been using Walkin Labs for over 3 years. There choice of tests are very good. It is an easy website to navigate.

Reply from Walk-In Lab2026-02-02

Hi Lisa, Thank you so much for your kind words about our services. We're thrilled to hear that you found us simple and affordable. Your satisfaction is our priority, and we appreciate your support. If you have any further feedback or suggestions, please feel free to reach out! Thank you, Laura C Customer Service Specialist

Quick and easy at a great price.

Reply from Walk-In Lab2026-02-03

Hi Paul, Thank you for taking the time to share your positive experience. We’re thrilled to hear that you found our services quick, easy, and affordable. Your kind words motivate us to continue providing the best for our customers. We look forward to serving you again! Thank you, Laura C Customer Service Specialist

Taking control of your own health made easy

I was happy to see a website like walk-in lab to be in control of my lab request and results without a medical office visit. So easy online and affordable. Simple process with paperwork and visit to your area lab. Results were within 24 hours (I visited lab on a Friday morning). Courteous follow-up with Walk-in Lab and Quest

Reply from Walk-In Lab2026-01-28

Hi Sharon, Thank you so much for your wonderful review! We're thrilled to hear that you found our website easy to navigate and that you were satisfied with your results and our follow-up. Your feedback is greatly appreciated, and we look forward to serving you again in the future! Thank you, Laura C Customer Service Specialist

Very helpful to find a solution

This is a helpful service to be able to get a test done. The last one had a little problem with the potassium levels, so when I inquired about it, they off me another test, gratis to get that checked.

Reply from Walk-In Lab2026-01-27

Hi Dan, Thank you for your wonderful review! We're glad to hear that you found our service helpful. Your satisfaction is important to us, and we’re here to support you anytime you need further assistance. Thank you for choosing Walk-In Lab! Thank you, Laura C Customer Service Specialist

Great response to a problem

There was a problem with the blood draw handling at a patient service center that caused some test readings to be way off. The problem was NOT the fault of WalkInLab.com. WalkInLab telephoned me and, without me asking, gave me a free retest. WalkInLab is a good company. I have used them for many years and will continue to use them.

Reply from Walk-In Lab2026-01-21

Hi Peter, Thank you for your kind words and for trusting in us over the years! We're glad to hear that our team was able to assist you with the retest and that you had a positive experience despite the initial issue. Your feedback means a lot to us, and we look forward to continuing to support your healthcare needs in the future. Thank you, Laura C Customer Service Specialist

The process was very quick and simple

The process was very quick and simple. You pick your test and pay. Everything you need would be sent on your account. I would recommend.

Reply from Walk-In Lab2026-01-22

Hi Robin, Thank you so much for your kind words! We’re thrilled to hear that you found our services easy and simple to use. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future! Thank you, Laura C Customer Service Specialist

Always quick and painless

Always quick and painless! Thank you!

Reply from Walk-In Lab2026-01-20

Hi Matt, Thank you so much for your wonderful review. We're thrilled to hear that your experience with us was quick and painless. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Thank you, Laura C Customer Service Specialist

Walk-In-Lab is great

Walk-In-Lab is great, I pick the tests I want at a decent price and I get them much quicker than going through my regular doctor, who often times does not order the test I want. Also, way faster than going to the doctors office.

Reply from Walk-In Lab2026-01-19

Hi Brent, Thank you for taking the time to share your positive experience with Walk-In-Lab! We’re thrilled to hear that you appreciate the convenience and speed of our services. Your satisfaction is important to us, and we hope to continue providing you with quality testing options in the future. Thank you, Melinda L. Customer Service Assistant Manager

Walk-In-Lab is effective and reasonably priced.

Walk-In-Lab is an effective and reasonably priced method of getting blood tests when you do not have a Primary Care Dr. Particularly effective for Canadians and others spending part of the fall / winter out pf heir home country but wanting to monitor certain aspects.

Reply from Walk-In Lab2026-01-15

HI Frank, Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our services have been helpful for you, especially as you navigate healthcare while away from home. We appreciate your support and look forward to serving you again in the future! Thank you, Laura C. Customer Service Specialist

Simple and straightforward

Simple and straightforward to order. Easy to find a lab close to me, and I got my results within a couple of days.

Reply from Walk-In Lab2026-01-14

HI Rachel, Thank you so much for your wonderful review! We’re thrilled to hear that you found our ordering process simple and that you received your results promptly. Your feedback truly motivates us to continue providing excellent service. Thank you, Laura C. Customer Service Specialist

I was only there to drop off a test…

I was only there to drop off a test sample however the office was very clean, staff nice and professional. I would definitely recommend.

Reply from Walk-In Lab2026-01-12

Hi, you for taking the time to share your experience! We're glad to hear that you found the office clean and our staff friendly and professional. Your recommendation means a lot to us, and we hope to serve you again in the future! Thank you, Laura C. Customer Service Specialis

It was very easy to order the lab tests…

It was very easy to order the lab tests I wanted and choose a nearby lab. The visit to the lab was seamless and the results were received in just a couple of days.

Reply from Walk-In Lab2026-01-05

HI Christopher, Thank you for taking the time to share your experience! We're thrilled to hear that you found the ordering process easy and received your results promptly. Your satisfaction is our priority, and we appreciate your feedback. Thank you, Laura C. Customer Service Specialist

Didn't wait long but more important the…

Didn't wait long but more important the nurse was good at her job

Reply from Walk-In Lab2025-12-31

Hi Tracy, Thank you for reviewing our service. We are so happy you didn't have a long wait and your experience at the lab was great. If there is anything we can improve on please let us know. You are valued as a customer, and we wish to serve your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager

Excellent Service

Excellent Service, easy to order and good competitive pricing

Reply from Walk-In Lab2025-12-29

Hi Thomas, Thank you for taking the time to leave such a positive review! We're thrilled to hear that you found our service excellent, the ordering process easy, and our pricing competitive. Your satisfaction is our priority, and we appreciate your support! Thank you, Laura C Customer Service Specialist

LOVE THE PRICES THE MOST!!

Site is easy to navigate. It is a simple process to order your labs, choose the location you will go to, and easy to pay. More than anything I love the prices!! Not every test requires a doctors order so it’s easy to monitor your health without a lot of extra cost. I will continue to use Walk In Lab.

Reply from Walk-In Lab2025-12-29

Hi Regina, Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our site easy to navigate and appreciated our pricing. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you, Laura C Customer Service Specialist

No complaints

The lab testing was very quick. I was in and out of the facility in about 10-15 minutes, and my results were sent starting the very next day. Great service overall, I would recommend!

Reply from Walk-In Lab2025-12-24

Hello Pius, Thank you for taking the time to share your experience! We’re thrilled to hear that your lab testing was quick and that you received your results promptly. Your positive feedback inspires us to continue providing efficient and reliable service. Thank you, Melinda L. Customer Service Assistant Manager

Excellent transaction easy to pick out…

Excellent transaction easy to pick out my test paid and got tested no problems.

Reply from Walk-In Lab2025-12-24

Hi Robert, Thank you for your wonderful review! We're thrilled to hear that your experience was smooth and trouble-free. We strive to make the testing process as easy as possible for our customers. If you have any further feedback or suggestions, please don’t hesitate to reach out. Thank you, Melinda L. Customer Service Assistant Manager

Easy experience with WalkinLabs

Prices were reasonable and appointments were easy to make.

Reply from Walk-In Lab2025-12-23

Hi Tracy, Thank you for your fantastic review! We're thrilled to hear that you found our prices reasonable and had a smooth experience scheduling your appointment. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank you, Laura C Customer Service Specialist

I’ve been using walk in lab for years

I’ve been using walk-in lab for years. Walk-In Lab is fantastic, makes getting lab work done easy and convenient, with a super user-friendly website and great coupons. Prices are reasonable, and it's especially helpful when you don't have a doctor.

Reply from Walk-In Lab2025-12-23

HI Angel, Thank you for taking the time to review our service and rating us with 5 stars. We are so happy you found our service easy and convenient to take care of your testing needs. You are valued as a customer, and we wish to take care of your lab testing needs in the future. Thank you for choosing Walk-In Lab. Thank you, Melinda L. Customer Service Assistant Manager

Excellent pricing

Excellent pricing, choice of labs and great customer service! Thank you!

Reply from Walk-In Lab2025-12-23

Hi Darla, Thank you so much for your wonderful review. We're thrilled to hear that you enjoyed our pricing, choices, and customer service. Your satisfaction is our priority, and we appreciate your support! Thank you, Laura C Customer Service Specialist

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