Way of Wade is the unique signature sports brand cooperated by Li Ning and Dwyane Wade. We design basketball shoes, clothing and accessories for worldwide sports fans.
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Is wayofwade.com legit?
wayofwade.com (wayofwade.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the footwear for its exceptional quality, comfort, performance, and stylish design suitable for sports. People also appreciate the highly responsive support team that expertly assists with ordering and sizing concerns.
Some reviewers were not happy with unexpected sizing discrepancies and strict return policies that made exchanges quite difficult. A few consumers additionally reported durability issues where the shoes started breaking apart after a few months of normal athletic use. Others experienced frustration regarding shipping fees and limitations when trying to return damaged items outside the standard window.
Auto-generated from all reviews of this business. For reference only.
Customer service has always been great! In my orders with way of wade I have had to return twice because I picked the wrong size. Way of wade customer support has always made it a priority to fix the issue to the best of their ability, with quick responses and varying options.
Reply from wayofwade.com2026-06-23
Thank you so much for your kind words and continued support! We truly appreciate your understanding and are glad to hear that our team has been able to assist you promptly with your returns. Making things right for our customers is always our top priority, and we're happy to be part of your Way of Wade journey. We look forward to serving you again in the future!
Bought Basketballshoes in March and they broke after moderate use in June. Customer service offered a 10€ discount, then 20€ and at last 30€, for a perfomance shoe worth 140€. European law demands a full refund or a new pair of shoes, so far Way of Wade tries to avoid that.
Reply from wayofwade.com2026-06-23
Thank you for sharing your experience publicly. We truly regret that your Way of Wade performance shoes did not meet expectations and that our initial resolution offers fell short.
Please contact us again directly at [email protected] with your order details and photos of the issue. We will prioritize your case and ensure a proper resolution.
We apologize for the frustration and appreciate the chance to make things right. Your feedback helps us improve.
Order some shoes but they were too small. Customer service helped me return them so I can re-order the correct size.
Reply from wayofwade.com2026-06-23
Thank you for your feedback! We're so glad our customer service team could help with the return. We hope the new size fits perfectly — let us know if you need anything else!
Ashley made the whole process of exchanging and returning very simple. The sneakers have a lot of grip which is why my boys like them so much!
Reply from wayofwade.com2026-06-16
Thank you so much for your kind words! We're so glad to hear that the exchange and return process was smooth for you. It's great to know the sneakers are a hit with your boys — grip and comfort make all the difference! We truly appreciate your support and hope to serve you again soon.
I ordered the WOW 808 5 Ultra V2 in lavender, and wanted to say how good they were. They were very comfortable and have great cushioning. Overall, I would recommend these shoes to anyone looking for a nice shoe to use for basketball/volleyball!
Reply from wayofwade.com2026-06-16
Thank you so much for your kind review! We're thrilled to hear that the WOW 808 5 Ultra V2 in lavender is treating you well — comfort and cushioning are definitely what we aim for. It means a lot to know you'd recommend them for both basketball and volleyball. Hope they bring you many great games ahead!
Im a Way Wade dad, with a very active 15 year old son. A couple things that make Wade set apart from other sneakers is definitely quality, ease of order and to my surprise wicked fast shipping.
I wish you all the luck with your line, you deserve it team Wade!!
Nick Hewitt
Reply from wayofwade.com2026-06-10
Thanks so much, Nick! Really means a lot coming from a dad like you. So glad to hear Wade is delivering on quality, easy ordering, and fast shipping. Wishing your son plenty of great moves on the court—keep him active! Appreciate the support, and thank you for the kind wishes.
I had a very positive experience with customer service.eff There was an issue with my order, and it was handled efficiently and resolved quickly.
Reply from wayofwade.com2026-06-08
Thank you so much for your kind feedback! We’re really glad to hear that our customer service team was able to resolve your issue quickly and efficiently.
The shipping time said 2-3 weeks but I received them in one week. A soon as you touch the shoes, you can tell they are high quality. They felt great on my feet, even though they ended up being one size too large. I am currently going through the refund process which has been quite easy. I will be making a new order for the correct size. Great shoes!
Reply from wayofwade.com2026-06-04
Thank you so much for your thoughtful review! We’re glad to hear the shoes arrived earlier than expected and that you loved the quality and comfort. We apologize for the sizing issue, but it’s great that the refund process has been easy for you. We look forward to your next order with the correct size—thank you for giving us another chance!
Chloe is excellent. We had an issue with the insoles of the Wade shoes coming apart, and Chloe helped address it quickly.
Thank you Chloe! Will buy again!
Reply from wayofwade.com2026-06-04
Thank you so much for your kind words! We’re really glad Chloe could help resolve the issue quickly. Looking forward to serving you again!
Prompt reply to my email.
Issue sorted within 10 minutes.
Customer service excellent.
Reply from wayofwade.com2026-05-29
Thank you so much for your kind words! We're thrilled to hear that the issue was resolved quickly and that you had an excellent experience with our customer service team. Your satisfaction means a lot to us. If you need anything else, please feel free to reach out. Enjoy your Way of Wade shoes!
Customer support is great and was able to cancel order after accidentally ordering the wrong size. No complaints and overall great experience with them.
Reply from wayofwade.com2026-05-29
Thank you so much for your kind review! We’re really glad our support team could help sort out the size issue for you. It means a lot to hear you had a great experience.
The shoes are great quality and the customer service is excellent
The shoes are great quality and look awesome! Shipping took less than a week, which was great. And customer service has been really helpful.
Reply from wayofwade.com2026-05-29
Thanks so much for your kind words! We’re really glad you love the shoes and had a great experience with both shipping and our customer service. Enjoy them!
Customer service was very prompt and helpful when I needed to make a return! I will be using this company again in the future. Thank you!
Reply from wayofwade.com2026-05-28
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our customer service team. Looking forward to serving you again in the future!
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