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wayofwade.com

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102 reviews

4.7102 reviews
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About wayofwade.com

Data updated
Website
wayofwade.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (8/8)
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About this business

Way of Wade is the unique signature sports brand cooperated by Li Ning and Dwyane Wade. We design basketball shoes, clothing and accessories for worldwide sports fans.

Written by the business, not verified by us.

Is wayofwade.com legit?

wayofwade.com (wayofwade.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-29.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the footwear for its exceptional quality, comfort, performance, and stylish design suitable for sports. People also appreciate the highly responsive support team that expertly assists with ordering and sizing concerns. Some reviewers were not happy with unexpected sizing discrepancies and strict return policies that made exchanges quite difficult. A few consumers additionally reported durability issues where the shoes started breaking apart after a few months of normal athletic use. Others experienced frustration regarding shipping fees and limitations when trying to return damaged items outside the standard window.

Auto-generated from all reviews of this business. For reference only.

What people say

Love Dlo2 shoes

I ordered two pairs of Dlo2 shoes. I love the blue color and they fit me very well. I wear them for pickleball because the lateral movements are very similar to what a basketball guard does. The fit is snug and secure. They look beautiful. I ordered the same shoe in Energy Rush hoping for a red color but it leans more toward pink, so I am returning those and ordered the College Red color instead. The return process was easy even with the time difference from NJ to Hong Kong. They emailed me a return label for USPS Ground. I like this company. They make products that will directly compete with Nike and offer a wide selection of styles and designs. They were able to ship from China relatively quickly to the US.

Reply from wayofwade.com2026-07-13

Thank you for your wonderful review! We're so glad you love the DLO2 shoes and that they work great for your pickleball games. We also appreciate your honest feedback on the Energy Rush colorway and are happy to hear the return process was easy. Your support means a lot to us, and we look forward to serving you again!

Great experience

Great experience! Their customer service was very responsive and helped me quickly with my after-sales request. Fast replies, efficient support, and excellent service. Highly recommended!

Reply from wayofwade.com2026-07-06

Thank you so much for your kind words and positive feedback! We're truly delighted to hear that you had a great experience with our customer service team. Providing fast, efficient, and responsive support is always our top priority. We truly appreciate your recommendation and hope to serve you again in the future. Enjoy your Way of Wade shoes!

Buyer beware their product and customer…

Buyer beware their product and customer service suck! Tried on their high end shoes and need bigger size. Return was rejected stating trying them on caused fraying in the shoe. But then tried to say that their shoes are not defective. So 10 minutes of walking on the carpet in my home caused fraying and made them unreturnable. Offered me a measly $20 refund. Stick with a reputable company because this one is not.

Reply from wayofwade.com2026-07-06

Thank you for your feedback. We're sorry to hear about your experience. Our return policy requires that items be returned in their original condition, and our inspection team noted fraying on the shoes after they were tried on. That said, we understand your frustration and have already offered a partial refund as a goodwill gesture. We would really like to look into this further for you. Please reach out to us directly at [email protected] so we can better understand your situation and see if there's anything more we can do to help. We appreciate your honest feedback and hope to hear from you.

5 stars for customer service

5 stars for customer service! This is my first time ordering and I needed to exchange for a different size. The team was super responsive and is making it so easy! Can’t wait to get my new pair!

Reply from wayofwade.com2026-07-06

Thank you so much for the 5-star review! We're really glad our team could help with your exchange. Hope you love your new pair – enjoy!

Communication between the support staff

Communication between the support staff and I was amazing. Needed to get a refund mid delivery and the staff was very reassuring. Haven’t receive it yet as I only ordered yesterday but open communication was great.

Reply from wayofwade.com2026-06-30

Thank you for your lovely feedback! We truly appreciate your kind words about our support team. We understand you just placed the order yesterday — please don’t worry, delivery is on its way within the estimated timeframe.

WoW have redefined sports shoes…

WoW have redefined sports shoes challenging all the incumbents. It has all the latest tech, and shoes that can be used across various sports. Highly recommend!

Reply from wayofwade.com2026-06-30

Thank you so much for your enthusiastic review! We're thrilled to hear you're loving the technology and versatility of WoW shoes. Your recommendation means a lot to us—hope they keep exceeding your expectations!

Excellent responses easy return policy…

Excellent responses easy return policy I have bought from this merchant several times very pleased with my purchases and return policy. Highly recommend.

Reply from wayofwade.com2026-06-26

Thank you so much for your continued support and kind words! We truly appreciate having you as a loyal customer and are so glad you’ve had great experiences with us.

Good products, bad return process

The products are great. I love the way the 808s feel on my feet! Slightly oversized compared to other shoes I’m used to though. But I think that’s ideal to have enough movement so my toes don’t hit the front. It is frustrating that it seems like their shoes aren’t sold in many stores so if you’re in a crunch and want the shoes, you’re forced to order multiple and return the ones that don’t fit. Their return process is also unnecessarily friction-filled. The amount of pictures that need to be uploaded for a simple return is silly and made me have to unbox pairs of shoes that I didn’t even open because I had already determined the smaller size fit me best.

Reply from wayofwade.com2026-06-26

Thank you for your honest feedback! We're so glad you're loving the 808s and that the fit is working well for you. We totally hear you on the sizing and availability challenges — it's definitely something we're actively working to improve. We also appreciate your comments about the return process and will share that with our team to see where we can streamline things. Thanks again for taking the time to share your experience!

Comfortable and Well Made

I had a great experience with this company. The shoes are very comfortable, stylish, and made with high quality materials. The ordering process was easy, shipping was fast, and the customer service team was friendly and helpful. The shoes are very comfortable and the quality is great. Unfortunately, I ordered the wrong size, so they didn’t fit me as expected. That was my mistake, not the company’s. Overall, I’m happy with the shoes and would recommend them.

Reply from wayofwade.com2026-06-23

Thank you so much for your kind words and for taking the time to share your experience! We're truly glad to hear that you loved the comfort, quality, and style of our shoes, as well as our service. We completely understand that sizing can sometimes be tricky. If you ever need assistance with exchanges or sizing guidance in the future, please don't hesitate to reach out to our customer service team—we're always here to help! We truly appreciate your support and recommendation. Hope to serve you again soon!

My son loved those shoes but it seems…

My son loved those shoes but it seems like they ran a little big compared to his Curry shoes. So we requested a return and customer service has been friendly and responsive. We will be buying these shoes again in a smaller size! The shoes themselves are lightweight and seem to be of good quality!

Reply from wayofwade.com2026-06-23

Thank you so much for your wonderful feedback! We're thrilled to hear that your son loved the shoes and that you were happy with our customer service. We truly appreciate your kind words about the quality and lightweight design. Sorry to hear about the sizing issue, but we're glad you'll be giving us another try in a smaller size—we're sure they'll be a perfect fit next time! Looking forward to serving you again soon.

I purchased way of city 14 orange shoes…

I purchased way of city 14 orange shoes can’t even wear the left side especially pinky toe gets nasty blisters from the rubbing..

Reply from wayofwade.com2026-06-23

Thank you for your feedback, and we’re truly sorry to hear about the discomfort you’re experiencing with your Way of City 14 orange shoes. That definitely shouldn’t happen, and we understand how frustrating it must be. Please reach out to us directly via email ([email protected]), so we can look into this issue personally and find the best solution for you. Your satisfaction matters to us, and we’d like to make things right. We look forward to hearing from you soon.

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