Yarn is always top-notch quality…
Yarn is always top-notch quality delivered very quickly.- Patterns are absolutely wonderful!
Thank you Michelle!
We Are Knitters (weareknitters.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 83% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Yarn is always top-notch quality delivered very quickly.- Patterns are absolutely wonderful!
Thank you Michelle!
Thank you!
Not only are the yarns and the kits stellar, the customer service is, too! Thank you!
From the whole WAK team, you're very much welcome!
I was very impressed with the speed of delivery. I live in Alaska and usually things can take quite some time to ship here but my yarn arrived so fast. I placed my order late in the evening of February 6 and it arrived at my door February 12! The whole process was seamless, easy and the yarn is gorgeous and so soft!
Excellent news!!!
Was trying to track down an old kit. I searched for it and could not find reference to it. Went through the contact option and got an immediate auto response giving me timing on hearing from someone. Within that timing, I received an email with exactly what I wanted. Amazing customer service and really quick responses.
Thanks!
I am three days into making my first knit sweater, and learning to knit with the tutorials was easy. I’m so excited to have something I can wear and I can’t wait to pick my next project.
Thank you!!! Please share pictures of your project once finished!
I love that you have frequent sales and shipping discounts.
Thank you!
Love all the projects available whether it is a sweater or a scarf plus the variety of yarn.
It's time to search for the next one ;-) Thank you!
I haven't knitted in a while and wanted to try an easy project. The pattern was easy to read and I felt comfortable getting back in to knitting.
Thank you!
I love the wool but am disappointed that some yarn, like the mohair has very limited colours. I keep checking to see if that status has changed but it has not. There is a shawl, your pattern, that I would love to make but I want the pink mohair. I am hoping that colour will become available again, as well as other colours
We are well aware of our current stock issue, rest assured we are doing our best to restock asap. Thank you
Prompt response to questions and quick resolution to problems
Thank you so much!
Members of the Forums are very kind and responsive.
Thank you so much Caroline!
The shopping experience was easy and shipping very fast. Looking forward to working on the kit I ordered.
Thanks!
Love the WAK knitting bag; it’s perfect. There’s room for a couple of projects and al my tools.
Everybody loves the #WIPBag!!!
I love the Candy Twist Hand Painted Sprinkles yarn I bought to knit a scarf, but I wanted one additional skein to make the scarf a little longer and I was disappointed to find that one extra skein would cost over $20.
Thank you for your comment. Candy Twist Yarn public price is USD15.99 per skein, if you order just a single skein you're indeed looking at a total with shipping costs over USD20.00 Please note we offer FREE shipping for all orders over USD100.00 You might also want to consider our Membership Subscription (only USD49.99 for 12 months) that among other benefits gives you FREE shipping for all your orders and an automatic 30% discounts on public prices. More info here: https://weareknitters.com/pages/wak-club
I had inadvertently ordered two of the same kits and I had a little trouble getting the return label. Also three of my seven balls of wool , The Wool. Had joins in the wool near the beginning or end. Very disappointing as it was expensive wool.
Thank you for your feedback. We apologize if our return process has been confusing. We would love to review your case but you nickname doesn't allow us to identify your order. Regarding the knot you found. We make every effort to avoid knots in our skeins, although it is possible, that during the production process of our fibers, a knot has to be made. We would like you to keep in mind that without this knot, we would have to throw away huge amounts of fiber in perfect condition, which is completely contrary to our efforts to protect the environment and the reduction of waste. We hope that you understand and support us in this daily effort. We are sharing in our blog or Youtube channel a few tips on how to handled these knots.
Although email was informative, suggest combining any/all possible instead of multiples. I received total of five, seems excessive.
Thank you for your comment! We will share your suggestion to our Marketing team.
My problem was not resolved and my emails are not being read by people or answered correctly.
Hi Silvia, we apologize for any misunderstanding, I am asking the team to reach out again, so to offer a better solution for you, we appreciate you took the time to share your feedback with us!
Order was received quickly and looking forward to casting on my next project
Thanks so much!
I got in touch via chat and email with customer service asking for help for a pattern no longer available on the website. They replied to me soon offering me an alternative option. The customer service agent was very helpful. I really appreciated that.
Thanks so much!
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